1090 Delivery Operations Jobs - Page 43

About The Role Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectDevelop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communicationB.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics7+ years experience preferably in the learning industryCritical ThinkingProblem Management Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms.Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes.Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors to deploy and test the courses to provide best users experience.Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members.Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement.Responsible for reporting status of work/tasks assigned to them with internal/external stakeholders.Working inside a small team developing web /app-based solution using common development languages/authoring toolsHas an in-depth understanding of Authoring tools Articulate 360/Lectora/Captivate/Flow 2/GOMOHas an in-depth understanding of HTML5, CSS3, JavaScript, XMLHas experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows PhoneExperience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation.Strong English written / verbal communication skills.Strong problem-solving skills and ability to carry out research as necessary.Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments.Familiarity / expertise in industry standard learning courseware frameworks:SCORM 1.2, SCORM 2004, AICCExperience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc.Good knowledge on MS Power Platform and SharePoint related technologyGood knowledge on automations with regards to learning domain Qualification Any Graduation

About The Role Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Learning Experience Design and Development Senior Analyst develops training content based on design specifications, using prescribed templates and guidelines.Talent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? Written and verbal communicationEducationGraduate in any discipline - prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience.Work ExperienceRequire training design and development experience in a L&D setupMinimum 5-6. years of working experience in training design and development Critical ThinkingProblem ManagementHands-on experience of atleast one or similar authoring tools such as Articulate suite, Claroflow etc.Good understanding of learning methodologies such as Gagne, ADDIE, and adult learning theoriesExperience in designing training for global, corporate audience Roles and Responsibilities: Perform training solutions production on all types of development projects oDevelop understanding about the subject matter through materials provided and individual research.oDevelop course outlines and storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools.oWrite or edit training content to support the overall learning goals and objectives.oReview your own deliverables for completeness, compliance with standards, functionality, and consistency with the design prior to sending to supervisor for review. ?This role should expect to garner minimal feedback/change requirements from their supervisor.oConduct peer reviews as required for compliance to standards, functionality etc.oContribute to best practice/lessons learned developed on the job.oSupport supervisor in onboarding and mentoring new team members, and other admin. tasks as required.oReview and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback.oCommunicate with subject matter experts and other stakeholders for inputs, feedback, walkthroughs on training deliverables.Knowledge/Skills Requirements:RequiredoGood understanding of Instructional Design principles?Ability to understand, build on and implement high-level designs?Proven experience in more than one instructional approach (web-based, instructor-led, or virtual instructor-led training)?Exposure to digital learning approaches (videos, micro learning, simulations, gamified learning) oStrong content writing skills oStrong communication skills (verbal and written) oAttention to detail to ensure qualityoAble to work with minimal supervision from the Lead/ManageroGood experience in using Microsoft Office tools (Word and PowerPoint) Qualification Any Graduation

About The Role Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Learning Experience Design and Development Senior Analyst develops training content based on design specifications, using prescribed templates and guidelines.Talent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? Written and verbal communicationEducationGraduate in any discipline - prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience.Work ExperienceRequire training design and development experience in a L&D setupMinimum 5-6. years of working experience in training design and development Critical ThinkingProblem ManagementHands-on experience of atleast one or similar authoring tools such as Articulate suite, Claroflow etc.Good understanding of learning methodologies such as Gagne, ADDIE, and adult learning theoriesExperience in designing training for global, corporate audience Roles and Responsibilities: Perform training solutions production on all types of development projects oDevelop understanding about the subject matter through materials provided and individual research.oDevelop course outlines and storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools.oWrite or edit training content to support the overall learning goals and objectives.oReview your own deliverables for completeness, compliance with standards, functionality, and consistency with the design prior to sending to supervisor for review. ?This role should expect to garner minimal feedback/change requirements from their supervisor.oConduct peer reviews as required for compliance to standards, functionality etc.oContribute to best practice/lessons learned developed on the job.oSupport supervisor in onboarding and mentoring new team members, and other admin. tasks as required.oReview and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback.oCommunicate with subject matter experts and other stakeholders for inputs, feedback, walkthroughs on training deliverables.Knowledge/Skills Requirements:RequiredoGood understanding of Instructional Design principles?Ability to understand, build on and implement high-level designs?Proven experience in more than one instructional approach (web-based, instructor-led, or virtual instructor-led training)?Exposure to digital learning approaches (videos, micro learning, simulations, gamified learning) oStrong content writing skills oStrong communication skills (verbal and written) oAttention to detail to ensure qualityoAble to work with minimal supervision from the Lead/ManageroGood experience in using Microsoft Office tools (Word and PowerPoint) Qualification Any Graduation

About The Role Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients.Talent Development- ArchitectDevelop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communicationB.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics7+ years experience preferably in the learning industry.Critical ThinkingProblem Management Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms.Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes.Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors to deploy and test the courses to provide best users experience.Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members.Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement.Responsible for reporting status of work/tasks assigned to them with internal/external stakeholders.Working inside a small team developing web /app-based solution using common development languages/authoring toolsHas an in-depth understanding of Authoring tools Articulate 360/Lectora/Captivate/Flow 2/GOMOHas an in-depth understanding of HTML5, CSS3, JavaScript, XMLHas experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows PhoneExperience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation.Strong English written / verbal communication skills.Strong problem-solving skills and ability to carry out research as necessary.Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments.Familiarity / expertise in industry standard learning courseware frameworks:SCORM 1.2, SCORM 2004, AICCExperience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc.Good knowledge on MS Power Platform and SharePoint related technologyGood knowledge on automations with regards to learning domain Qualification Any Graduation

Responsibilities: Deliver products on time Maintain clean vehicle appearance Follow safe driving practices Collect orders from warehouse Provide excellent customer service

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? CommunicationWritten CommunicationStakeholder CommunicationsCustomer CommunicationsCommitment to qualityWritten and verbal communicationClient Communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Capital Markets Services - Regulatory Compliance Reporting Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceMandatory or ad-hoc communication with Regulators like CASS, EMIR, Mifid etc. as a part of a formal regulatory submission. Includes designing reporting frameworks, developing regulatory reporting tooling (EUCs, etc.) and reporting assurance frameworks. What are we looking for? Risk ManagementOperational Audit & ComplianceClient Data Protection (CDP) ComplianceStrong analytical skillsProblem-solving skillsAbility to handle disputesAgility for quick learningCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Your future role Take on a new challenge and apply your **cloud and compute infrastructure management** expertise in a cutting-edge field. Youll work alongside **collaborative and forward-thinking** teammates. You'll play a pivotal role in ensuring the safe delivery of innovative technology changes and enabling stable, secure, and reliable infrastructure services. Day-to-day, youll work closely with teams across the business (e.g., suppliers, IT functional areas, and business partners), lead the resolution of major infrastructure challenges, and contribute to cost optimization strategies, among other responsibilities. Youll specifically take care of **planning and maintaining infrastructure for compute and cloud hosting services**, but also **collaborating with stakeholders to ensure compliance with disaster recovery and business continuity policies**. Well look to you for: Coordinating with suppliers for provisioning, installation, configuration, and maintenance of infrastructure hosting for Alstom applications. Ensuring overall service delivery and tracking solutions to align with business requirements. Leading the resolution of major infrastructure issues and implementing effective problem-resolution systems. Collaborating with cross-functional teams to prioritize projects and implement system plans that meet strategic objectives. Driving efficiency and reducing operating costs of infrastructure through innovation and optimization exercises. Providing clear communication of change activities and outage events to peers and senior leadership. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Bachelors degree in Engineering, Science, or Technology. At least 8+ years of experience in IT, with expertise in IT infrastructure technology and operations delivery. Competency in infrastructure hosting services and functions. Strong hands-on knowledge of ITIL/Infra Operations processes and frameworks. Proficiency in MS Azure cloud technology, including services like IaaS, PaaS, storage, and networks. Experience with Azure Virtual Machines, Load Balancer, Application Gateway, Functions, and managed databases (SQL, MySQL). Ability to provide cost optimization suggestions and proposals for cloud resource remediation activities. Strong communication skills and ability to influence and motivate cross-functional teams. ITIL certification and AZ-104 (or higher) certification are desirable. Knowledge of AKS cluster setup and administration is a plus. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with cutting-edge security standards for rail signalling and infrastructure. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects that shape the future of mobility. Utilise our **flexible and inclusive** working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development through award-winning learning programs. Progress towards leadership roles or specialized technical expertise. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Responsibilities: Manage hub operations: last mile delivery, route planning & logistics ops Source manpower: hiring, sourcing & management Handle COD payments: processing & reconciliation Annual bonus Provident fund

Job Description We are seeking a hands-on Control Tower professional to manage live operations , resolve service disruptions, and ensure SLA compliance across our logistics network. The role demands quick thinking , real-time problem-solving , and cross-functional coordination under pressure. Responsibilities: Monitor real-time operational dashboards to detect exceptions, delays, and SLA breaches. Handle end-to-end escalations , ensuring quick and effective resolution. Perform root cause analysis and implement preventive actions. Coordinate with ground operations, hubs, vendor partners, and cross-functional teams. Prioritize and resolve operational issues based on service impact. Prepare and present WBR / MBR reports with actionable insights. Drive process improvements to enhance on-time performance and operational efficiency. Ensure strict adherence to SOPs, compliance, and safety standards. Required Skills & Experience: 36 years of experience in Control Tower, Command Center, Escalation Management , or real-time logistics operations. Proven ability to make quick, data-driven decisions under operational pressure. Strong coordination and stakeholder management skills. Proficiency in Excel, MIS, and operational monitoring tools. Experience in last-mile delivery, e-commerce logistics, or 3PL environments . Preferred Skills: Exposure to high-volume peak operations (festive sales, mega campaigns). Process improvement experience (Lean, Six Sigma). Familiarity with data visualization tools (Power BI, Tableau).

Job Title: Service Coordinator Location: Bangalore Department: Service Reporting to: Service Manager / Operations Head Employment Type: Full-time Job Summary: We are seeking a highly organized and proactive Service Coordinator to join our team. The ideal candidate will act as the central point of contact for service operations, coordinating between clients, technicians, and internal teams to ensure timely and efficient service delivery. Youll be responsible for managing schedules, resolving customer issues, and maintaining service records. Key Responsibilities: Coordinate and schedule service appointments, installations, and repairs. Assign service tasks to technicians based on priority, location, and skill set. Serve as a point of contact for customer inquiries, updates, and issue resolution. Monitor service requests and ensure they are completed within SLA timelines. Maintain accurate records of service reports, complaints, and resolutions. Follow up with customers post-service to ensure satisfaction and gather feedback. Work closely with the inventory/logistics team to ensure availability of service tools and parts. Assist in preparing service-related documentation and reports. Ensure compliance with company policies, safety standards, and quality procedures. Support continuous improvement initiatives in service delivery. Requirements: Bachelor’s degree in Business Administration, Operations, or related field. 6month to 1 year of experience in service coordination, customer support, or a similar role. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Familiarity with CRM or service management software is a plus. Ability to work under pressure and manage changing priorities. Proficient in MS Office (Word, Excel, Outlook). Preferred Skills: Prior experience in facility management, field service coordination, or engineering services. Knowledge of logistics, scheduling, or dispatch operations. Basic understanding of service contracts and SLAs.

1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Amtala, Canning, Mahestala Experience : 2 to 3 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,000 to 18,000 + PF + ESI + Allowances + 6L Insurance Apply Now: Sharbani Biswas [Executive Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

Contact or Whatsapp Resume :9731676119 Role & responsibilities 1. Receiving Process 1.1) Oversee the smooth entry and exit of Line Haul vehicles, including timely gate operations and seal checks. 1.2) Supervise the unloading, receiving & staging of shipments bags (including semi large shipments & GTNL) 1.3) Reconcile received shipments against the ERP system for accuracy. 1.4) Ensure empty bags from the previous day are routed to sort centers via material handling systems. 2. Returns Process 2.1) Scan Return to Origin (RTO) bags and route them to the sortation centers. 2.2) Load semi-large and volumetric RTO shipments into sortation center vehicles. 2.3) Manage bagging of all return shipments. 3) Out for Delivery Process 3.1) Scan every shipment & sort them per area and routes. 3.2) Mark received shipments in ERP and missing shipments in the appropriate form. (as "Bags Received, Shipments not Received) 3.3) Create & assign run sheets for all the shipments (volumetric shipments included) for all Delivery Wish Masters. 3.4) Prioritize attempting undelivered Kirana shipments from the previous day. Hub Assistant FTC 3.5) Adhere to the pickup process assign return shipments to Wish Masters, verify pickups, and close the pickup sheet once returns are entered into the ERP system. 3.6) Ensure Runsheet closure after undelivered shipments are validated and reconciled in the ERP system. 4) SOP Adherence 4.1) Ensure accuracy of imaging of shipments by the Wish Master during the Open Box Delivery process. 4.2) Bag, label, and route return shipments to the sortation center. 4.3) Label and route orphan shipments (untracked or duplicate) to the sortation center. 4.5) Close the hub at the end of the day after reconciling all shipments 5) Reconciliation 5.1) Bag misrouted shipments and ensure delivery to the right hub. 5.2) Update the Consumables systems with current and future stock requirements. 5.3) Ensure all white bags are reconciled and sent back to the Sortation Center. 5.5) Separate damaged shipments, exclude them from run sheets, mark as Return to Origin in ERP, & route them back to sort centers. 5.6) Keep the records of van reporting timings, distance driven, no. of volumetric shipments signed & delivered through the Elixia App. 5.7) Pending shipments reconciliation (Including Hold at Hubs) 5.8) Reconcile all cash collections through ERP, ensuring deposits are in line with operational standards.

Designation : Bike Rider Qualification : Any degree Experience : 0 to 5 Years Salary : 1300 to 1800 AED ( 32,000 to 40,000 INR ) + OT Free Accommodation Direct Employment visa Contact & Whatsapp HR - Kanmani - 9994016347. Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate 4. Original Passport 5. Photo Contact & share your resume through Whatsapp - HR - Kanmani - 9994016347. Perks and benefits Free Accommodation and Transport

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist participates in providing operational services to retirement clients. Working under general supervision, this job is responsible for preparing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. Qualification Any Graduation

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.The areas where this team s expertise lies is in posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. The Financial Consolidation & Close Operations team is responsible for general ledger processes including year-end closing, journalizing, etc. A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements.They help create & maintain ledgers, currencies, budgets, & journal entries, deliver solutions including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry & reporting, dynamic allocations & the management of commitments & expenditures, run interface reports & perform close books of accounts. The team reviews P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. They also work on posting journal entries, preparing balance sheet reconciliations, investigating and reporting open items, reviewing entries and reconciliations, supporting month-end closing, preparing various reports as required, and supporting audits. What are we looking for Order to Cash Processing Ability to perform under pressure In this role, you need to analyze and solve moderately complex problems You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change Your primary upward interactions are with your direct supervisor You may interact with peers and/or management levels at a client and/or within Accenture You will be provided with guidance when determining methods and procedures on new assignments The decisions that are made by you will often impact your team You would be an individual contributor and/or oversee a small work effort and/or team.Journal Entry Processing Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Project Management.Experience: 8-10 Years.

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Project Management. Experience: 8-10 Years.

Join Masters' Union as Associate Program Manager - Delivery Operations Location : Gurugram Employment Type : Full time About Masters' - Union Masters' Union is a modern business school offering an industry-immersive education model . Our programs are led by top industry professionals, including CXOs, MDs, public leaders, and Members of Parliament , such as Ghazal Alagh, Deep Kalra, Kaustubh Kulkarni, and Barkha Dutt . Situated in Gurugram's business district , surrounded by Fortune 500 companies , Masters' Union integrates real-world business exposure with academic excellence . In just four years , our Post Graduate Program in Technology and Business Management (PGP-TBM) has surpassed the placement records of IIM Ahmedabad and ISB , with recruiters such as Amazon, Citibank, Microsoft, Unacademy, Razorpay, BCG, and Bain hiring our graduates. our graduates. Building on this success, we have launched the MU Undergraduate Program , designed along similar lines. Industry leaders will mentor and teach students, equipping them with new-age, in-demand skills in technology and business . Role Overview: As an Associate Program Manager/Delivery Operations in the Student Affairs Team, you will play a critical role in shaping the day-to-day experience of our students. This position is designed for someone who thrives at the intersection of operations, coordination, and student engagement. You will be responsible for ensuring that every student-facing initiative from academic sessions and events to immersion programs and community activities are executed with precision and delivers meaningful impact. Your role goes beyond logistics. You will act as a bridge between students, faculty, and internal teams, ensuring that students feel supported, heard, and empowered throughout their journey at Masters' Union. This includes managing behind-the-scenes operations , troubleshooting in real-time, and creating processes that enable a seamless delivery of programs. In essence, you will not only keep programs running efficiently but also enhance the overall student experience by combining operational rigor with a student-first mindset. Key Responsibilities: 1) Program Delivery & Operations * Oversee end-to-end operations for student programs, including scheduling, logistics, and vendor coordination. * Manage travel, accommodation, and event requirements for student activities. * Ensure all programs are executed within defined timelines and budgets. 2) Student Engagement * Serve as a primary point of contact for students during programs, ensuring their queries and concerns are addressed promptly. * Support onboarding, orientation, and other student lifecycle activities. * Collect and act on feedback to enhance student experience. 3) Cross-Functional Collaboration * Work closely with academic, marketing, and operations teams to deliver impactful student initiatives. * Coordinate with faculty and external partners to ensure smooth delivery of sessions and events. 4) Data & Reporting * Track attendance, participation, and feedback to prepare reports on program effectiveness. * Identify process improvements to optimize future program delivery. Requirements: * 1-3 years of experience in operations, program management, or student-facing roles. * Strong organizational skills with attention to detail. * Excellent communication and interpersonal skills to engage with students and stakeholders. * Ability to work in a fast-paced, dynamic environment and manage multiple priorities. * Passion for enhancing student experience and delivering high-quality programs.

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Delivery Management. Experience: 8-10 Years.

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for "Ability to establish strong client relationshipStrong analytical skillsCorporate planning & strategic planningThought leadershipAdaptable and flexibleCPA is MUST." Certifications: CPA - Certified Public Accountant Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation

Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will deliver business and technology outcomes for assigned programs, projects, or contracted services. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Be instrumental in driving successful project outcomes and ensuring client satisfaction. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead project planning, execution, and delivery phases effectively.- Ensure adherence to project timelines and budget constraints.- Identify and mitigate project risks proactively.- Facilitate effective communication and collaboration among project stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle CC&B Technical Architecture.- Strong understanding of system integration and data migration processes.- Experience in designing and implementing scalable technical solutions.- Knowledge of Oracle Utilities Application Framework (OUAF).- Hands-on experience in troubleshooting and resolving technical issues efficiently. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle CC&B Technical Architecture.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Account Management, Customer Success Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Customer Success Manager (CSM) develops and manages the strategic relationship with our customers to promote a strong and trusted partnership. A successful CSM ensures our customers are receiving value services, mitigates churn, and ultimately helps to grow the account. As an advocate for the customer, this key resource works with internal teams to ensure timely action and communication both proactively and reactively when issues arise. As part of this role, the CSM interacts with all levels of the organization including sales, service delivery/operations, finance and executive management to ensure the highest level of customer satisfaction and retention. The CSM must possess excellent written and verbal communication skills and must be able to manage multiple priorities and customers in a fast-paced environment. This person must have demonstrated ability to act as a self-starter and can execute objectives and problem solve without day-to-day supervision. A key attribute for the CSM is possessing the ability to bring local and remote teams together to work on and resolve issues that arise to mitigate customer impact. This individual will have specific visibility into internal process management such as Incident, Change and Problem Management within their assigned accounts. They also should look to drive additional account growth by uncovering opportunities to engage Sales, facilitating account growth. In addition, this role requires the ability to synthesize data including, incident, status and project information, and to effectively present that information back to the customer in presentations, graphical and dashboard formats.Must Have- Customer Success, Service Management, Public Cloud, SAP Additional Information:- The candidate should have a minimum of 6 to 8 years of experience in Account Customer Success & Management.- Strong written, verbal and communication skills, Excellent interpersonal and relationship building skills- A 15 years full-time education is required. Qualification 15 years full time education