Delivery Lead � PTP & OTC - Manager - Pune - GO/JC/584/2025

Job Tittle - Delivery Lead � PTP & OTC - ManagerLocation � PuneShift timings - 9 AM - 6 PMCandidate must have 14+ years of experience.Responsible for managing the Accounts Payables and Accounts Receivables operations and ensuring seamless operations and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.Participating in client meetings, presentations and workshops Understand customer requirements and create customized AP delivery solutionsManage AP operations (Month End Closing like Accruals, Various Reconciliations like Vendor, Bank, GL, etc.) and deliver on all agreed SLAs.Manage AR operations (Month End Closing, Various Reconciliations like Billing, Customer, Bank, GL, etc.) and deliver on all agreed SLAsBuild, develop & sustain customer relationship Lead process improvement initiatives & create control environmentEffective Goal setting and Performance Management.Mentor, manage and motivate the operations team.To ensure SOX , Statutory Audit & US GAAP ComplianceLead Transition process for AP OperationKnowledge of AP Domain expert in processing of invoices, Payment process like Wire Transfers, EFT�s, Manual Payments, Cheques, etc. Accruals, provisions, Write offs & various other AP ad-hoc activities.Knowledge of AR Domain expert in processes like customer invoicing, Application of Payment process through various methods like ACH, Lockbox, Direct Debit, Credit Card, etc. Clearing of control accounts, write offs & various other AR ad-hoc activities.Thorough knowledge of Accounts Payables & Accounts Receivables � analysis and review & subsequent plan (to make necessary entries to put reconciliations in good shape)Strong ability to work on multiple projects simultaneouslyEnsure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accuratelyConducting review meetings with Team and external stakeholdersManage resource requirementsIdentify process gaps and improvement opportunitiesHandle internal reporting, adherence to SLAsHandle all administrative challengesManage escalationsPrepare dashboards for performance metrics, service levelsExceed daily / weekly / monthly targets on Teams TAT and AccuracySupport team with AP/AR domain knowledge as and when requiredTrack exceptions and forward to relevant stakeholders for resolution

Skills Required

RoleDelivery Lead � PTP & OTC - Manager - PuneIndustry TypeITES/BPO/KPOFunctional AreaRequired Education B ComEmployment TypeFull Time, PermanentKey Skills

• ACCOUNTS PAYABLE
  

Other Information
Job CodeGO/JC/584/2025Recruiter NameMarilakshmi S