0 - 31 years

1 Lacs

Posted:2 years ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Work from home role for telecollection process in banking/NBFC/fintech sector Make outbound calls to customers with overdue payments Convince customers to pay or settle their dues through negotiation and follow-up Collect payment or obtain a strong commitment to pay on every call Update CRM with call logs, outcomes, and follow-up actions Do not miss any incoming calls; attend to all calls during working hours Be available from 10 AM to 7 PM, Monday to Saturday Complete a minimum of 5 hours of talk time daily Follow all compliance and communication guidelines strictly Fluency in Hindi and at least one regional language required Must have a smartphone, good internet connection, and quiet environment Strong communication, persuasion, and target-driven mindset required Minimum 6 months of experience in telecalling, collections, or customer service preferred

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