Posted:1 week ago|
Platform:
Remote
Full Time
Hi All,
Movate is hiring for DDI Engineer Role,
Location: Bangalore
Shift: Flexible to work in Night shift
Yr of Exp: 2+ Years
Roles & Responsibilities:
• 2+ years of experience in a Technical Support role assisting customers via phone and ticketing systems
• Solid understanding of TCP/IP, DNS, DHCP, and other Layer 2/3 networking concepts
• Strong verbal and written communication skills with the ability to convey technical issues clearly
• Proven ability to troubleshoot and resolve technical issues independently
• Customer-centric mindset with a strong focus on service excellence
• Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent hands-on experience
• Self-starter and effective team player with the ability to multi-task in high-pressure, fast-paced environments
• Experience with DDI solutions.
• Working knowledge of Linux/Unix or Microsoft Windows Server environments.
• Exposure to network administration, system administration, or enterprise infrastructure support.
• Understanding of support tools, lab simulations, and remote troubleshooting practices.
• Ability to handle outage calls and work collaboratively with engineering teams for escalations.
• Passion for continuous learning, knowledge sharing, and mentoring peers
Movate
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