DDI Engineer

Hi All,

Movate is hiring for DDI Engineer Role,

Location: Bangalore

Shift: Flexible to work in Night shift

Yr of Exp: 2+ Years

Roles & Responsibilities:

2+ years of experience in a Technical Support role assisting customers via phone and ticketing systems

Solid understanding of TCP/IP, DNS, DHCP, and other Layer 2/3 networking concepts

Strong verbal and written communication skills with the ability to convey technical issues clearly

Proven ability to troubleshoot and resolve technical issues independently

Customer-centric mindset with a strong focus on service excellence

Bachelors degree in Computer Science, Engineering, or a related fieldor equivalent hands-on experience

Self-starter and effective team player with the ability to multi-task in high-pressure, fast-paced environments

Experience with DDI solutions.

Working knowledge of Linux/Unix or Microsoft Windows Server environments.

Exposure to network administration, system administration, or enterprise infrastructure support.

Understanding of support tools, lab simulations, and remote troubleshooting practices.

Ability to handle outage calls and work collaboratively with engineering teams for escalations.

Passion for continuous learning, knowledge sharing, and mentoring peers