DC Engineer Specialist

Level 2 SCCM Support Engineer

Technical requirements

• SCCM Expertise

  :

- Proficient in the design, implementation, and maintenance of SCCM environments.

- Hands-on experience with SCCM version X (specify the version) or later.

• Software Distribution:

- Extensive knowledge of software distribution methodologies and best practices.

- Ability to create and deploy software packages using SCCM.

• Patch Management:

- Strong understanding of patch management processes and strategies within SCCM.

- Experience in deploying and managing security updates and patches.

• Operating System Deployment (OSD):

- Expertise in creating and managing OS deployment task sequences.

- Ability to troubleshoot and resolve OS deployment issues efficiently.

• Client Health Monitoring:

- Proven experience in monitoring and maintaining the health of SCCM clients.

- Ability to identify and remediate client-related issues proactively.

• PowerShell Scripting:

- Proficiency in PowerShell scripting for automation and custom SCCM solutions.

- Capable of creating scripts for SCCM-related tasks and reporting.

• SQL Server Knowledge:

- Basic understanding of SQL Server as it relates to SCCM database management.

- Ability to execute SQL queries for troubleshooting and reporting.

• Group Policy Integration:

- Integration of SCCM with Group Policy for seamless configuration management.

- Experience in troubleshooting Group Policy-related issues affecting SCCM.

• Security Best Practices:

- Knowledge of security best practices related to SCCM configurations.

- Familiarity with role-based access control and permissions within SCCM.

• High Availability and Disaster Recovery:

- Understanding of high availability configurations for SCCM components.

- Ability to implement and test disaster recovery plans for SCCM.

• Networking Fundamentals:

- Basic networking knowledge to troubleshoot SCCM communication issues.

- Understanding of ports and protocols relevant to SCCM operations.

• Certifications:

- Preferred certifications include Microsoft Certified: Endpoint Manager or equivalent.