61 Endpoint Management Jobs

As a Technical Solutions Architecture Specialist Advisor - Technical Architect at NTT DATA Services in Gurgaon, Haryana (IN-HR), India, you will play a crucial role in supporting the business development efforts by providing inputs into new opportunities that incorporate NTT DATA Services workplace services offerings and capabilities. You will collaborate with the solution design team and sales to establish accurate costing and pricing techniques, ensuring that new client solutions are architected optimally to achieve expected levels of functionality and quality. Your responsibilities will include promoting existing and new workplace services offerings to internal groups, partners, and clients, building opportunity level cost models, and supporting benchmarking efforts against market pricing. You will stay updated on emerging technologies and products in the Workplace Services area, refining the definition and validation of new features leading to new solution development. Additionally, you will participate in establishing and maintaining Workplace Services practice architecture standards and supporting processes. By analyzing opportunities and gathering inputs from strategic accounts and internal/external partners, you will determine where development and enhancement of capabilities or offerings is required. Collaboration with sales, pre-sales, and delivery teams will be essential to provide consolidated input for relevant corporate stakeholders. Your role will also involve exploring and enabling automated sales and solutioning methodologies for new and existing capabilities and service offerings. You will be expected to coach and mentor solution architects, sales practitioners, and sales teams on relevant Workplace Services capabilities and service offerings. **Required Skills:** **General:** - 10+ years of experience in IT Outsourcing, Managed Services delivery, solutioning/pre-sales, sales, or product management - Bachelor's Degree or equivalent - Strong communication, analytical, and problem-solving skills - Ability to work independently and prioritize tasks effectively **Technical and Technology:** - Expertise in infrastructure outsourcing solutions and cost models - In-depth knowledge of end user services domain including Service Desk, Field Services, Endpoint management, messaging and collaboration, and asset lifecycle management services - Understanding of emerging business and technology trends related to End User services - ITIL Foundation Certified and industry-recognized technical certifications **Collaboration and Communication:** - Detail-oriented with the ability to see the big picture - Effective communication skills across various levels internally and externally - Ability to work on unstructured problems and environments - Experience in coordinating solution architecture teams and large pursuits preferred Join NTT DATA, a global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. As a part of the NTT Group, we invest in R&D to drive organizations and society confidently into the digital future. Explore more about us at us.nttdata.com.,

You will join VE3, a global technology company dedicated to providing innovative digital solutions for organizations to achieve their full potential. You will play a crucial role in a strategic digital transformation program for a higher education client as a Solution Architect. Your responsibilities will involve collaborating with a multidisciplinary architecture team to shape the client's IT service landscape, ensuring scalable solutions that align with institutional goals. Your main focus will be on designing and implementing solutions for end-user compute services and IT environments that support academic and operational excellence. You will be responsible for translating business needs and technology strategies into actionable solution designs, maintaining High-Level Design documentation, and ensuring architectural consistency across various integrations. Specifically, you will define and design services for student and staff compute environments, including managed desktops, VDI, and remote access platforms. You will drive the creation of automated, on-demand environments for key IT systems using infrastructure-as-code and DevOps tooling, ensuring maintainable, scalable, and user-focused compute solutions. Additionally, you will contribute to the delivery of secure and policy-compliant services, including Privileged Access Management (PAM) and data obfuscation. In your role, you will act as a trusted advisor and architectural lead, engaging with IT stakeholders, academic leaders, service owners, and delivery teams. You will facilitate collaborative workshops, influence design decisions, and provide technical leadership and mentoring to project delivery teams. To excel in this position, you should have proven experience as a Solution Architect in complex IT environments, preferably within higher education or the public sector. You must possess a deep understanding of end-user computing platforms, digital workplace services, and virtualized environments. Desirable skills include knowledge of tools and technologies for Virtual Desktop Infrastructure, desktop imaging, patching, endpoint management, infrastructure as code, configuration management, CI/CD pipelines, and release automation. Familiarity with Privileged Access Management solutions and IT governance principles is also essential. Ideally, you will have a background in higher education, research, or public sector IT services, along with exposure to teaching and learning computing needs and digital delivery of academic services. Knowledge of ITIL, service management best practices, data security, privacy, and obfuscation practices is advantageous. Key attributes for success in this role include being technically broad, strategically minded, a strong communicator, a collaborative team player, and having a passion for user-focused service delivery and long-term value creation. In return, you can expect a competitive salary and benefits package, opportunities for professional development and certification, as well as flexible working arrangements in a collaborative team environment.,

Your Role Manage and maintain standards within the HCL BigFix infrastructure across enterprise endpoints Proactively monitor system health, patch compliance, and software deployment activities Assist users and teams with analysis and resolution of endpoint-related issues Develop and deploy Fixlets, Tasks, and Baselines for automation and compliance Generate reports on patch status, inventory, and audit readiness Your Profile 4 to 12 years of experience in BigFix Administrationor Endpoint Management Proficient inFixlet development, patching workflows, and compliance reporting Strong scripting skills in PowerShell, Bash, or VBScript for automation and customization Experience with SACM, ITIL Incident Management, and Change Management processes Familiarity with Microsoft technologies (Azure, AD, Exchange, SharePoint) What will you love working at Capgemini Work on enterprise-scale endpoint environments supporting global operations Expand your expertise in BigFix, ITSM integrations, and compliance automation Clear career progression from operations to architecture and leadership roles Be part of high-impact projects that ensure endpoint security and operational excellence Thrive in a diverse, inclusive, and agile environment that values innovation and collaboration

Provide Level 1 and 2 remote technical support for desktops, laptops, and mobile devices (Windows & macOS). Administer and support Office 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune). Troubleshoot and resolve user issues related to email, connectivity, printing, access rights, and system performance. Manage user accounts, groups, licenses, and security settings in Microsoft 365 Admin Center and Azure AD. Perform patch management, software installations, and updates remotely. Monitor system performance, availability, and usage to ensure high reliability and security. Maintain and troubleshoot Active Directory, DNS, DHCP, file sharing, and basic network issues. Coordinate with vendors and escalate issues when necessary. Document technical procedures, FAQs, and solutions for knowledge base. Participate in IT projects, migrations, and upgrades as needed Administer and support Office 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune). Candidate Profile Proven experience as a System Administrator or IT Support Engineer. Hands-on experience with Microsoft 365 services and tools. Familiarity with Azure Active Directory, Exchange Online, and Intune. Strong troubleshooting and analytical skills. Good understanding of networking concepts (VPN, DNS, DHCP, firewalls). Experience with remote support tools like N-able,LogMeIn, Quick Assist. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks in a remote environment. _

Job Summary: We are seeking an experienced SCCM / Intune Application Packaging Specialist who will be responsible for the end-to-end lifecycle of application packaging, testing, and deployment using Microsoft Endpoint Configuration Manager (SCCM/MECM). The ideal candidate will also have deep expertise in automating OEM patches , streamlining the patch management process from OEM source to deployment via SCCM/MECM. Key Responsibilities: Ideal candidates should also be familiar with co-management, Intune, and MEM architecture. Package, test, and deploy applications using SCCM in accordance with enterprise standards and timelines. Analyze software requirements and perform application repackaging using SCCM builtin tools. Maintain a library of tested and validated software packages. Design and implement automated patching workflows to streamline updates from OEM vendors (primarily HP) into SCCM. Develop and maintain scripts (PowerShell, VBScript, etc.) for automation of routine application deployment and patching tasks. Work closely with security and compliance teams to ensure timely deployment of security patches. Monitor, troubleshoot, and report on the status of deployments and compliance using SCCM dashboards and reporting tools. Keep documentation up-to-date, including SOPs and deployment guides. Collaborate with IT support and desktop engineering teams to resolve application-related issues and incidents. Implement advanced strategies for patch testing, deployment, and rollback. Develop and present insights and recommendations to IT management. Stay updated on emerging technologies and industry trends and share knowledge within the team. Required Skills & Qualifications: 5+ years of experience in SCCM/MECM application packaging and deployment. Hands-on experience with MSI, MST, MSP creation, and PowerShell scripting. Strong experience in OEM patch automation and integrating third-party updates (e.g. HP Image Assistant) into SCCM. Proficiency with task sequences, custom detection methods, and SCCM reporting (SSRS or Power BI). Deep understanding of Windows operating systems and application compatibility. Experience with application lifecycle management and enterprise ITSM tools. Knowledge of Intune and modern endpoint management tools is a plus. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate ITIL Foundation Certification Soft Skills: Excellent problem-solving and analytical skills. Strong communication and documentation abilities. Ability to work independently and collaborate effectively with cross-functional teams. Detail-oriented with a proactive approach to system hygiene and security compliance.

As a member of the Technology Engineering and Ops team, your primary responsibility will be to lead a team of skilled developers in the creation of next-generation applications focused on Modern User Experience. These applications will include Control UP, Aternity, Next-Think, Unified Print Management, and Thin clients (IGEL/WYSE). Additionally, you will oversee the development, management, and support of data visualization utilizing tools such as PowerBI, Graphana, and Tableau. Collaborating closely with a dedicated leadership team, you will play a crucial role in building a high-performing team that drives essential change and leadership initiatives throughout the organization. Your duties will also involve ensuring the reliability, resilience, security, and effectiveness of production solutions, with a strong emphasis on continuous monitoring and documentation. In order to establish operational excellence, you will define key metrics and KPIs to enhance governance, quality, and efficiency. By leveraging innovation and operational improvements, you will influence and enhance existing processes, positioning yourself as a thought leader in driving automation initiatives to enhance service health, manageability, and reliability. Your typical day will involve building strong relationships with various stakeholders, including business teams and management, to identify and resolve issues effectively. You will collaborate closely with Product Groups to deploy pre-released software, provide feedback, and drive enhancements into the products. Additionally, you will be responsible for managing multiple projects, stakeholder relationships, and reporting requirements. We are seeking a candidate with over 15 years of leadership experience in leading technical teams within a complex environment. You should have a strong background in Unified Print Management, Thin Clients management (Wyse and IGEL), Self-Healing technologies like Control UP and Aternity, and leveraging data analytics to enhance the end-user experience. Experience with Citrix Virtual Apps and Desktop or similar virtual desktop environments is essential, as well as knowledge of Citrix Cloud/Citrix Workspace. Proficiency in Endpoint management tools such as Endpoints, Intune, SCCM, Group Policy, and Thin Clients (including WYSE and IGEL) is required. You should have experience in building Power BI data marts, monitoring Power BI workspaces for performance issues, and defining reporting visualization standards. Previous experience in leading large enterprise development projects, strong troubleshooting skills, and the ability to work in Agile methodologies are highly desirable. A Bachelor's degree in computer science, engineering, or a related field is a prerequisite for this role. The ability to work in a shift model to support users across global geographies is also expected.,

Title: Functional IT Leader Location: Taloja, India Job Level: 5B Job Summary The Functional Information Technology (IT) Leader oversees IT infrastructure and applications for Glass Reinforcements operations in India This role collaborates with the global IT team to manage and optimize an innovative IT environment while ensuring reliable support for business operations Responsibilities include delivering regional IT projects on time and within budget, managing the user experience and IT services in the region, and coordinating with third-party providers to maintain ongoing IT services and projects, Owens Corning Glass Reinforcements is a business unit of Owens Corning that is in the acquisition sign to close process Owens Corning has signed an agreement to sell Glass Reinforcements to the Praana Group The deal is expected to close by the end of 2025 The path ahead will be dynamic, full of change, and expected to be fast paced with a change in ownership The business operates from twenty (20+) locations across the globe The information technology environment supporting our new company is being built from the ground up in terms of IT infrastructure and applications with the opportunity to leverage new technologies and new ways of thinking as we look to end a transition services agreement associated with the acquisition as soon as possible, Key Responsibilities Delivery of IT services for all manufacturing operations and commercial operations in India with emphasis on the plants operating in the Taloja area Being a teammate of the IT regional team and coordinating the delivery of IT services in the Asia-Pacific region is included, Operate IT processes following the guidance and direction from regional and corporate leadership teams to deliver the IT infrastructure & business applications necessary to sustain operations and grow revenues, Collaborate with the functional teams in the region including legal and commercial to ensure full compliance with local laws and regulations with the companys IT infrastructure and application implementations and ongoing support This responsibility also includes IT security requirements, Operate from a service first mindset to provide best in class IT services to users and ensure that IT services are rendered according to global company standards at all company sites and plants, Be curious and continually seek out and implement approved improvements to the IT services delivered to employees, customers, and suppliers, Be an SAP information technology and business process ambassador driving adoption and educating business users on the benefits of the enterprise resource planning solution regionally and for the entire company, Lead local and regional projects using project management best practices and techniques to deliver the project outcomes on time and on budget, Drive the regional execution of the IT strategy and technology roadmaps to ensure lifecycle management of all IT infrastructure and applications is properly performed, Lead, manage and leverage vendor contracts, when designated, to ensure project outcomes are delivered and/or recurring IT services are delivered to the required service level agreement, Explore and recommend artificial intelligence (AI) technologies, including generative AI and agentic AI, to drive productivity and gain a competitive advantage to IT leadership, Essential Skills And Qualifications Communication: Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders English language is required for collaborating with the regional and global IT teams, Experience: Minimum of 3 years of experience in IT infrastructure and application management, with a proven track record of managing complex IT environments, Technical Expertise: Required knowledge includes Microsoft digital workplace tools, hybrid computing, network design fundamentals, IT security principles, help desk operations, user support, and endpoint management Preferred skills include practical application of information security standards, security technologies, and SAP functional and technical experience, Project Management: Demonstrated proficiency in managing multiple concurrent small projects, effectively prioritizing tasks, and consistently meeting deadlines Experience managing IT contracts and vendor collaboration is preferred, Problem-Solving: Demonstrates advanced analytical and problem-solving abilities, proficient in identifying and addressing technical challenges, Adaptability: Able to adjust quickly in a fast-paced, changing environment, Education: A bachelors degree in computer science, information systems, equivalent work experience, or relevant professional certifications in information technology is required PMI certification is preferred, Work Conditions Potential 20% travel time required, Due to the team structure, virtual meeting formats, time zone differences, and appropriate meeting times,extendedwork hours may be required, Show

As the Compliance Program Manager for Information & Cyber Security, your responsibilities will include setting and managing compliance programs to meet various requirements such as regulatory standards, ISO27001, and PCI DSS. You will be tasked with developing security standards, technical solutions, strategies, and best practices for the organization while recommending security enhancements to management as needed. Additionally, you will be responsible for driving large programs across teams to address Information Security needs and ensuring successful, on-time, and on-budget delivery of Information Security projects. Your role will also involve developing, maintaining, and overseeing Information Security Policies, Processes, and standards/guidelines to address all applicable regulatory and ISO requirements. You will work on implementing new security tools to mitigate vulnerabilities and automate tasks, as well as leading the development and implementation of Information & Cyber Security Assurance Program. Managing the Third Party Risk Assessment Program and handling InfoSec Audits (internal/external) will also be part of your responsibilities, along with conducting awareness trainings. Furthermore, you will assist the organization in planning and executing InfoSec needs, influencing successful delivery of Information Security projects. Your duties will also include writing comprehensive reports with assessment-based findings, outcomes, and suggestions for system security enhancement. The ideal candidate for this role should have a Bachelor's degree in Engineering or a technical field, along with relevant certifications in security specialization. Experience in driving and governing audits, practice standardization, and hands-on experience with audits, InfoSec compliances, and Vulnerability assessments are required. Familiarity with technologies and processes such as networks, encryption, vulnerability management, identity and access management, endpoint management, risk management, and cloud services is essential. Basic knowledge of software development lifecycles and methodologies is preferred, along with the ability to present and influence top-line management and executives on Information Security importance. Strong problem-solving skills, conflict management abilities, and a good understanding of infrastructure including web & cloud technologies and network architecture are also desired for this position.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with Azure/AWS, Network troubleshooting, background in server administration, networking, troubleshooting, scripting, automation. Your Profile 4-12 years experience in designing, implementing, and managing SCCM and Intune solutions. Hands-on experience in Operating System Deployment, Autopilot, Intune, and Co-management. Experience in application Deployment, Patching, and Imaging. Experience with endpoint management client software deployment (SCCM + Intune), inventory, antivirus, and endpoint security solution. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high-performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Azure Infra Management Certification As an SCCM and Intune Level 3 Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization. Key Responsibilities: 1. SCCM Design and Optimization: - Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings. - Implement advanced software deployment strategies, automation, and ensure efficient patch management. 2. Intune Configuration and MDM Expertise: - Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security. - Implement and manage complex security policies, device settings, and compliance rules. 3. Software Packaging and Deployment Leadership: - Lead the packaging and deployment of software applications, updates, and patches using SCCM. - Implement advanced software distribution methodologies, package creation, and automation. 4. Operating System Deployment Expertise: - Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning. - Optimize and automate OS deployment processes for efficiency. 5. Advanced Troubleshooting and Support: - Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert. - Conduct root cause analysis for complex issues and incidents. 6. Documentation and Reporting: - Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune. - Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders. Qualifications: - Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Role Summary: We are looking for an experienced Microsoft Security Solutions Architect to lead the design, implementation, and support of Microsoft security ecosystem across identity, endpoint, threat protection, and compliance. This role requires deep hands-on knowledge of Microsoft Intune, Defender suite, Entra ID , and Microsoft Sentinel , with a strong emphasis on real-world threat mitigation , including malware attack handling and DNS firewall configuration . Key Responsibilities: Solution Design & Implementation Architect and implement Microsoft Intune for device compliance, app management, conditional access, and policy deployment across Windows, macOS, iOS, and Android environments. Deploy and optimize Microsoft Defender for Endpoint, Identity, Office 365 , and Defender for Cloud Apps in alignment with organizational security frameworks. Configure Microsoft Entra ID (Azure AD) features including Conditional Access, SSO, MFA, PIM, RBAC, and Identity Protection policies. Drive the adoption of Zero Trust Architecture , aligning endpoint protection and identity governance with customer risk management objectives. Implement and manage DNS Firewall solutions to block malicious domains and enhance threat visibility and control. Lead the detection, response, and mitigation of malware attacks , leveraging Microsoft security tools and incident response strategies. Client Engagement & Advisory Conduct client security assessments and define Microsoft-centric security roadmaps and architectural recommendations. Deliver technical workshops, POCs, and pilot deployments for Intune, Defender, and Entra ID solutions. Act as a trusted advisor on Microsoft Security best practices , data protection (e.g., GDPR, ISO 27001 ), governance, and regulatory compliance. Operations & Support Guide operational teams in incident detection, investigation, and remediation , especially related to malware, phishing, and endpoint threats. Maintain and update technical documentation including architectures, policies, configurations , and incident response procedures . Support scripting and automation for policy deployment, compliance monitoring, and operational efficiency using PowerShell and other tools. Required Skills & Experience: 6+ years of hands-on experience with Microsoft security solutions and enterprise IT environments. Deep expertise in: Microsoft Intune / Endpoint Manager Microsoft Defender Suite (Defender for Endpoint, Identity, Office 365, Cloud Apps) Microsoft Entra ID / Azure AD , including Identity Governance, Conditional Access, and PIM Endpoint threat protection and malware remediation DNS Firewall technologies (e.g., Microsoft Defender for DNS, third-party DNS protection tools) Strong proficiency in PowerShell scripting , automation of compliance policies, and endpoint configurations. Familiarity with Microsoft Sentinel , Zero Trust frameworks , and modern workplace security models. Solid experience with incident response , endpoint telemetry, and real-world malware analysis and resolution. Excellent verbal and written communication skills; able to engage both technical and non-technical stakeholders. Preferred Certifications: SC-200 : Microsoft Security Operations Analyst SC-300 : Microsoft Identity and Access Administrator SC-400 : Microsoft Information Protection Administrator MD-102 : Microsoft Endpoint Administrator Knowledge of integrations with third-party MDM, SIEM, DNS security , and IAM platforms is a plus.

Job Summary We are seeking a skilled and customer-focused Manager-Desktop Support to provide technical support and ensure the smooth functioning of desktop systems within the organization The role involves installing, maintaining, and troubleshooting hardware, software, and network-related issues on end-user devices Manage a team of Desktop Support engineers Key Responsibilities Install, configure, and maintain operating systems (Windows/Mac/Linux) and standard software packages Perform system upgrades, patches, and preventive maintenance Troubleshoot hardware, software, and network issues (LAN/Wi-Fi) in a timely manner Assist with user account creation, password resets, and access management in Active Directory or similar systems Maintain asset inventory and track hardware/software licenses Collaborate with the IT infrastructure team for escalations and backend support Set up and support video conferencing tools and collaboration platforms (Zoom, Teams, etc) Ensure adherence to IT policies, procedures, and security protocols Document incidents, requests, and resolutions in the IT ticketing system (e-g , ServiceNow, JIRA, Freshservice) Qualifications Diploma or Bachelors degree in Computer Science, IT, or a related field 8-15 years of experience in desktop support or IT helpdesk roles Strong knowledge of Windows OS, Microsoft Office 365, and endpoint management tools Basic understanding of networking concepts (IP, DNS, DHCP, etc) Hands-on experience with hardware troubleshooting (desktops, laptops, peripherals) Familiarity with ITSM tools and remote desktop support technologies Good communication and problem-solving skills Ability to work independently or as part of a team, sometimes under pressure

In our always-on world, it is essential to have a genuine connection with the work you do. CommScope, due to continuous growth, is seeking an Analyst, IT Service Desk to join the team based at our site in Hyderabad. As an Analyst, IT Help Desk, you will provide first-level technical support through chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. Your responsibilities will include account administration, software installation, routine IT tasks, resolving basic technical issues, and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. Your role will involve delivering 24x7x365 IT support, working in rotating shifts, diagnosing and troubleshooting hardware, software, network, and application-related issues, managing user accounts, permissions, and access control, and leveraging ITIL best practices for smooth incident and request management. You will utilize Service Desk tools such as ServiceNow, Cisco Finesse, and Bomgar for ticketing and resolution tracking, document service requests and resolutions in the ticketing system, support critical incidents, automation initiatives, and process improvements, assist with onboarding new users, training, and Service Desk knowledge management, participate in problem management, audits, reporting, and quality control efforts, and ensure customer satisfaction through effective communication and problem-solving. Required Qualifications for Consideration: - Bachelors Degree, preferably with 3+ years of experience in IT support or help desk environments. - Experience in IT troubleshooting (hardware, software, networking, mobile devices). - Familiarity with Service Desk and ticketing systems (e.g., ServiceNow, Bomgar). - Strong communication skills, critical thinking, and customer-focused problem-solving. - Understanding of Windows OS, Active Directory, endpoint management, and workstation support tools. - ITIL Foundation certification (preferred) and experience following ITIL best practices. - Ability to work independently and collaboratively in a global IT support team. - Flexible shift rotations to maintain 24x7x365 service coverage. You Will Excite Us If You Have: - Hands-on IT support experience, ticketing tool experience, Strong Analytical & Reporting Skills, and excellent communication. After applying, learn how to prepare for the next steps in the hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/ locale=en_US. CommScope is dedicated to delivering connectivity that empowers how we live, work, and learn. Our employees drive communications technology boundaries to enable groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for all. With expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be prepared for tomorrow's needs. If you are looking to grow your career alongside forward-thinking, hardworking, and caring individuals who strive to create what's next, come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you require an accommodation for the application or interview process, please contact us at talentacquisition@commscope.com.,

Lead endpoint compliance team - 10-15 members Own developing, implementing, and maintaining endpoint security policies, procedures, and controls to meet regulatory requirements and industry standards.

Endpoint Lifecycle Management & Configuration Lead deployment and lifecycle management of mobile and desktop endpoints via Microsoft Intune (MDM/MAM), supporting Windows, iOS, and Android platforms. Manage device enrollment methods including Windows Autopilot, Apple DEP, and Android Enterprise, ensuring consistent onboarding experiences. Oversee device provisioning, policy application, and user profile configurations aligned to business and security needs. 2. Compliance Policy Management & Conditional Access Define, implement, and manage compliance policies and configuration profiles using Microsoft Endpoint Manager. Configure security baselines such as encryption (BitLocker), Defender policies, passcode requirements, and firewall settings. Collaborate with identity and access teams to define and manage Conditional Access policies using Azure Active Directory. 3. Security & Endpoint Protection Controls Manage remote wipe, selective wipe, and lost device remediation procedures. Coordinate with cybersecurity teams to implement endpoint protection standards, VPN configurations, MFA enforcement, and mobile threat defense. Assist with device posture validation and threat detection integrations via Microsoft Defender for Endpoint. 4. Application and Patch Deployment Administer software distribution workflows and Windows Update for Business (WUFB) policies. Deploy OS patches, feature updates, and third-party applications to maintain a secure and updated device fleet. Maintain the software deployment catalogue and monitor installation compliance. 5. Monitoring, Analytics & Reporting Monitor device health, status, and compliance using Microsoft Endpoint Manager, Log Analytics, and Intune dashboards. Create and maintain dashboards, operational reports, and executive summaries for compliance and audit purposes. Participate in IT governance reviews and deliver metrics aligned to performance SLAs. 6. Operational Support & Collaboration Act as operation support for Intune-related escalations from regional IT teams and service desk. Provide guidance and mentoring to local administrators and regional business units on MDM best practices. Collaborate cross-functionally with security, cloud, and infrastructure teams to ensure consistent endpoint alignment with global strategy. 7. Documentation & Knowledge Management Maintain technical documentation including architecture diagrams, standard operating procedures (SOPs), deployment guides, and training materials. Contribute to the central knowledge base and change control processes. Continuously evaluate Intune feature releases and contribute to roadmap improvements. Skills and Experience Requirements: Minimum 3 years of experience in managing Microsoft Intune/Endpoint Manager in a global enterprise setting. Proficient in Intune, Azure AD, Autopilot, Conditional Access, and Microsoft security baselines. Skilled in PowerShell scripting for automation, troubleshooting, and bulk policy deployment. Experience with Apple Business Manager, Google Enterprise Enrollment, and Android management platforms. Knowledge of Zero Trust architecture, endpoint protection integration, and modern access control practices. Deep understanding of Windows, iOS, and Android management ecosystems. Strong analytical skills in root cause analysis and issue remediation. Excellent verbal and written communication skills, with ability to interface across global teams.

At Tide, we are dedicated to building a business management platform that is tailored to save time and money for small businesses. We offer our members not only business accounts and banking services, but also a wide range of administrative solutions that are interconnected, spanning from invoicing to accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters located in central London, and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, we are a team of over 2,000 employees. Tide is committed to continuous growth, constantly exploring new products and markets, and seeking individuals who are passionate and driven to join us in our mission to empower small businesses, helping them save time and money. The Information Technology (IT) team at Tide serves as the backbone of our organization, ensuring the seamless and secure operation of our technology infrastructure. Our mission revolves around empowering employees through the provision of reliable and innovative IT solutions that enhance their efficiency in achieving their goals. We are dedicated to upholding a robust and secure IT infrastructure, proactively addressing technical challenges, and delivering exceptional support to cultivate a digitally driven and collaborative work environment. As the IT Workplace Operations Lead, your role will encompass guaranteeing a seamless, secure, and scalable IT experience for our global and hybrid workforce. This position requires a blend of hands-on technical execution and strategic leadership. You will play a pivotal role in guiding a high-performing team that offers support to our employees across various locations. Your responsibilities will include leading and managing IT operations for both in-office and remote teams, overseeing IT service management processes, mentoring and developing the IT Operations team, managing IT infrastructure and endpoint systems, ensuring seamless employee experience, collaborating with cross-functional teams, driving automation and process efficiency, owning reporting and performance tracking, and ensuring compliance with company policies and security protocols. To excel in this role, you should possess a proven track record of leading IT Operations, experience in implementing ITIL-based processes, expertise in modern IT tools, proficiency in driving automation initiatives, the ability to balance operational demands with strategic improvements, strong communication skills, and a passion for enabling productivity and scalability through strong IT foundations. Tide is an inclusive environment where diversity is celebrated, and everyone's voice is valued. We are united as One Team, working together transparently to achieve our goals. Your personal data will be handled in accordance with Tide's Recruitment Privacy Notice for recruitment purposes.,

NTT DATA is looking for an EPM Patch and Image Management Associate to join their team in Noida, Uttar Pradesh, India. As an EPM Patch and Image Management Associate, your responsibilities will include SCCM Administration, Patch Management, Endpoint Management, Documentation and Reporting, Collaboration and Support. For SCCM Administration, you will be responsible for configuring and maintaining System Center Configuration Manager for operating system deployment and patch management. You will create and manage SCCM collections, queries, and deployment packages, monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. In Patch Management, you will develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. You will coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. As part of Endpoint Management, you will manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. You will automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting will involve maintaining comprehensive documentation of SCCM configurations, processes, and procedures. You will generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support will require you to work with IT security teams to prioritize critical patches and vulnerabilities. You will provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications for this role include 8 years of relevant experience or equivalent combination of education and work experience. You should demonstrate a good understanding of SCCM Software Updates, including 3rd Party Patching and Vulnerability Management Detection & Remediation, as well as in-depth knowledge of configuration management principles and best practices. Preferred skills for this position include SCCM Patching, Patch Compliance Reporting, 3rd Party Patching (ADR), Vulnerability Management, Detection & Remediation, Microsoft Endpoint Manager Admin Center, Configure Update Ring, Defender Security Center, Device Compliance Assessment, Endpoint Analytics, Compliance Policy (Intune), Auto upgrade policy, and Windows Update for Business. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to helping organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

Role & responsibilities Plan, schedule, and execute monthly and out-of-band Windows patch deployments across ~70,000 endpoints. Coordinate with internal teams to prevent patching conflicts and ensure minimal business disruption. Develop, maintain, and enhance PowerShell scripts to automate patching, reporting, compliance tracking, and alerting. Perform pre- and post-patching validation, including log review, system health checks, and rollback testing where necessary. Troubleshoot patch failures by analyzing event logs, update logs, and system diagnostics. Document patching procedures, known issues, and mitigation steps for internal knowledge sharing. Preferred candidate profile 1 - 3 years of experience in Patching and Endpoint Management. Hands-on experience in PowerShell scripting Experience in endpoint management tools like SCCM and Intune is a plus. Solid understanding of Windows system administration, Event Viewer, and update mechanisms. Should be willing to work in 3pm-1am IST shift timings.

Workplace Architect will be responsible for technical oversee of the project for designing and implementing a robust patching process for our customer's workplace services transformation project. The successful candidate will possess strong technical expertise in endpoint management, patching, and security, with experience in designing and implementing solutions that span multiple operating systems and device types. Key Responsibilities: Design and implement a comprehensive patching process for the workplace, ensuring a compliant and secure environment. Develop a detailed design document outlining the patching process, including workflows, timelines, and tool integrations. Collaborate with the project team to identify and prioritize patching requirements for multiple OS and device types, including Windows, Linux, macOS, iOS, and Android. Work closely with the technical teams to integrate patching tools, such as Intune and Tanium, into the existing infrastructure. Develop and maintain technical documentation of the patching process, including configuration guides and troubleshooting procedures. Ensure that the patching process is aligned with industry best practices, regulatory requirements, and customer security policies. Provide technical expertise and guidance to the project team on patching and security-related issues. Requirements: Strong technical expertise in endpoint management, patching, and security, with experience in designing and implementing solutions that span multiple operating systems and device types. Experience with patching tools, such as Intune and Tanium, and their integration with existing infrastructure. Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions. Excellent communication and collaboration skills, with the ability to work effectively with technical teams, stakeholders, and customers. Ability to work in a fast-paced environment, with multiple priorities and deadlines. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Tanium Certified Professional) are a plus. Nice to Have: Experience with IT service management principles and practices. Knowledge of industry standards and regulations, such as PCI-DSS, HIPAA, and GDPR.

Role & responsibilities Job Title: L3 SCCM + Intune Specialist (Implementation Expert) Location: Gurgaon Experience: 810 Years + Job Type: T& M Department: IT Infrastructure & Endpoint Management 1.1.1 Job Summary: We are seeking an experienced and dynamic L3 SCCM + Intune Specialist with strong hands-on experience in designing, implementing, and managing enterprise-scale Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune solutions. The ideal candidate will play a critical role in the modernization of our endpoint management, including automation, security compliance, and device lifecycle management. 1.1.2 Key Responsibilities: • Lead SCCM & Intune implementation projects end-to-end, including planning, architecture, deployment, and post-implementation support. • Design, build, and maintain modern device management solutions using Microsoft Intune (MDM/MAM) and SCCM (MECM). • Manage OS deployment (OSD), application packaging and patch management. • Configure Conditional Access, Compliance Policies, Autopilot, and Endpoint Security baselines in Intune. • Automate and streamline endpoint provisioning, updates, and software deployment. • Integrate SCCM and Intune with Azure AD, Defender, and other Microsoft 365 security tools. • Troubleshoot complex issues as L3 support and mentor L1/L2 teams. • Ensure adherence to security compliance frameworks and IT governance policies. • Create and maintain detailed documentation for configurations, SOPs, and technical architecture. 1.1.3 Required Skills & Qualifications: • 8+ years of hands-on experience with SCCM and Microsoft Intune in large enterprise environments. • Proven track record of end-to-end implementation of Intune (Autopilot, MDM/MAM, etc.). • Strong expertise in Windows 10/11 lifecycle management, patching, and compliance. • Experience with PowerShell scripting for automation and remediation. • Familiar with Azure AD, Conditional Access, and Defender for Endpoint. • Knowledge of ITIL practices and service delivery excellence. • Strong communication, documentation, and stakeholder management skills. 1.1.4 Preferred Certifications: • Microsoft Certified: Endpoint Administrator Associate (MD-102) • Microsoft Certified: Azure Administrator Associate • ITIL Foundation Certification Page 2 von 3 Provider confidential Preferred Certifications: • Microsoft Certified: Security Operations Analyst Associate (SC-200) • Microsoft Certified: Azure Security Engineer Associate • CompTIA Security+ or equivalent Preferred candidate profile Preferred Certifications: • Microsoft Certified: Endpoint Administrator Associate (MD-102) • Microsoft Certified: Azure Administrator Associate • ITIL Foundation Certification Microsoft Certified: Security Operations Analyst Associate (SC-200) • Microsoft Certified: Azure Security Engineer Associate • CompTIA Security+ or equivalent

Responsibilities Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem / SaaS) Responsible for improving Digital Employee Experience (DEX) Communicate findings and recommendations clearly to internal stakeholders and clients Support project planning, scoping, and execution with a focus on quality and efficiency Developing custom instructions for workplace experience and Selfheal capabilities for devices Guarantied state rule creation and deployment Device Stability and Experience monitoring and troubleshooting Tachyon agent and Server Health monitoring ITSM connect with Tachyon Desktop management integration (OS Patching, Software Delivery) Inventory Management for endpoints Collaborate with other collaborators to build, test, and release automation and selfheal capabilities Work with 1E Vendor for any raised issues related to 1E Solutions and Platform Train support staff and help with technical issues as necessary Work with client organizations to identify and address business needs Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau) Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards Mentor and guide junior analysts and contribute to best practices Lead cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact Set best practices, guide the analytics team in prioritizing tasks, and foster a culture of continuous improvement and proactive problem-solving Monitor, validate, and analyze outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers Desired Skills and Qualifications B.Tech/B.E. in Any Specialization, MCA in Any Specialization, M.Tech in Any Specialization, or any Bachelors degree Experience of working on 1E Tachyon Experience of working on other 1E tools such as Nomad, Shopping, Nightwatchman, etc. Working knowledge of desktop management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting Experience in Nexthink, SysTrack Thorough knowledge of SQL/SQLite, PowerShell, RESTful services, Web Services, WMI, Regular Expressions (RegEx), Windows Operating System; understanding of JSON, XML formats Experience of consuming APIs Understanding of Windows server and client administration Good understanding of Group Policy, DNS, and DHCP administration Experience in enterprise endpoint management solutions including modern management with Microsoft Intune, SCCM, VMWare WorkspaceOne Nice to Have Skills Problem-solving attitude Collaborative team spirit Good communication skills with the ability to represent in global meetings/forums/customers Good understanding of network infrastructure Knowledge of Cloud Technologies Excellent problem solving and analytical skills Ability to work independently and as part of a team Must be able to multi-task, change direction, set priorities, and meet deadlines.

Job description Job Role : EDR Admin --Work From Office Experience : 3 to 6 Yrs Key Skills: End-End management of MS Defender, Hands-on experience with EDR, Defender Antivirus, Strong knowledge of Python, PowerShell or any scripting Notice Period : 0 to 30 days-- Candidates must attend F2F interview in Hyderabad(Weekdays only) Should be willing to work in Rotational shift Company: Cyber Towers, Quadrant 3, 3rd floor, Madhapur, Hyderabad -- 500081. Job Overview: We are seeking a proactive and detail-oriented Endpoint Security Engineer to manage and enhance our endpoint protection technologies. This role focuses on deploying, tuning, and monitoring Microsoft Defender products (such as Defender for Endpoint, Defender for Identity, Defender for O365 and Defender Antivirus ) with a strong emphasis on SCCM\Intune platform expertise to ensure comprehensive visibility, compliance, and rapid threat response. Key Responsibilities: Administer, monitor, and optimize Microsoft Defender suite deployments across the enterprise . Serve as an escalation point for complex endpoint and infrastructure-related incidents. Design and manage endpoint detection and response (XDR) policies using Defender for Endpoint. Develop threat-hunting hypotheses and implement new detection logic in Defender XDR. Provide mentorship and guidance to Tier 1/2 SOC analysts. Develop and maintain configuration baselines, health checks, and compliance reporting using Tanium. Investigate and remediate security alerts and endpoint incidents. Collaborate with SOC and IR teams for threat hunting, forensic analysis, and response automation. Document processes, configurations, and incident response procedures. Automate compliance and remediation workflows using PowerShell and Intune configuration profiles. Manage and monitor Microsoft Defender for Office 365 to protect users from phishing, malware, and other threats across Exchange, SharePoint, OneDrive, and Teams. Requirements: 35 years of experience in endpoint security or a related cybersecurity role. Deep knowledge of Microsoft Defender for Endpoint, Defender for Identity, and related Defender XDR tools. Strong experience with Intune platform. Experience with scripting (PowerShell, Python) for automation and remediation. Familiarity with SIEMs (e.g., Splunk, Sentinel) and EDR integrations. Strong analytical and troubleshooting skills.

Endpoint SCCM Administration Manage testing activates for workstations, laptops, VMs Configuration of WDS, configuration PXE, configuring VM build environment Required Candidate profile ideally, the candidate would be Tanium certified or have extensive hands-on experience. Proven Level 3 support Strong PowerShell Solid experience with Windows OS imaging using MDT, SCCM, or Autopilot.

We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. r1rcm.com Facebook

Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Job Location