Data Scientist - Trust

eBay

5 - 10 years

32 - 40 Lacs

bengaluru

Posted:10 hours ago| Platform:

Apply

Skills Required

product management data analysis product engineering quantitative research natural language processing customer experience engineering design operations analytics sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Drive Strategic Insights : Apply strategic, operational, and analytics processes to secure agreement for long-term solutions, influencing leaders across the Trust organization and fostering a culture of achieving goals.
Analyze Identify Opportunities : Conduct analysis of key issues to identify significant opportunities for improving customer experience and trust for buyers and sellers on the platform.
Define Monitor Metrics : Develop Key Performance Indicators (KPIs) to track the trust experience of users on the platform. Monitor these metrics to understand the underlying causes of metric movements.
Accountability Results : Define business objectives and measure progress in achieving results. Commit to goals and lead complex projects focused on enhancing customer experience, and delivering top- and bottom-line results for eBay.
Cross-Functional Collaboration : Partner with leaders in Trust, Product Management, Engineering, and Design to integrate insights into operational strategies.

To be successful in this role:

Educational Background Experience : BA/BS degree with 5+ years (or Masters/PhD with 3+ years) of relevant experience across at least two areas like Quantitative Research, Analytics, or Data Science.
Data Analysis Expertise : Skilled in recognizing trends and implications within data to support informed decision-making.
Technical Skills : Proficiency in programming (Python/R) and data querying (SQL).
Problem-Solving : Strong creativity in solving problems.
Execution Results : Proven ability to deliver results in challenging situations.
Customer Advocacy : Experience in acting as the voice of the customer, synthesizing diverse views to achieve alignment.
Communication with Leaders: Ability to convey insights drawn from data to senior-level executives.
Availability : Flexible and capable of working remotely across multiple time zones. Regular availability is required for meetings between 9:00 AM and 12:00 PM (PDT).

Additionally, the following background and experience is helpful:

Prior experience marketplace Trust
Ability to present complex analyses and insights effectively in simple terms.
Experience in a leading technology company.
Background in e-commerce product.
Experience with Natural Language Processing or LLM/GenAI is a plus.

More Jobs at eBay

SEM I, Retail Operations

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

Ethics Monitoring & Testing Lead

Mumbai Metropolitan Region

4.0 - 4.0 yrs

Salary: Not disclosed

Sr. Product manager - Taxonomy & Catalog

Bengaluru, Karnataka, India

6.0 - 6.0 yrs

Salary: Not disclosed

Data and Business Intelligence Analyst

Bengaluru, Karnataka, India

4.0 - 7.0 yrs

Salary: Not disclosed

Software Engineer (T25)

Bengaluru, Karnataka, India

4.0 - 4.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.