Job Location :
Ahmedabad
Qualification :
B.Tech/ B.E. IT/ MCA/ BCA
Role Responsibilities:
Job Role
- Excellent in analytical thinking for translating data into informative visuals and reports
- Ability to create Power BI reports, dashboards, and visualizations as per business requirements
- Proficient in creating DAX queries in Power BI desktop
- Expertise in using advanced-level calculations on data sets
- Able to develop tabular and multidimensional models that are compatible with warehouse standards
- Able to properly understand the business requirements and develop data models or work with the Data Warehouse team on data modelling
- Should have knowledge and experience in prototyping, designing, and requirement analysis
- Ability to incorporate new features and techniques as released by Microsoft
- Able to integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation. Also, one must be experienced in developing custom visuals for Power BI
- Good knowledge and experience in understanding logical and physical data models
- Good communication skills in English and an attitude to learn new skills, technologies, and take on challenging tasks
Primary Skills:
- Data Profiling and Cleansing
- Database Query Tuning Performance Optimization
- Excellent in analytical thinking for translating data into informative visuals and reports
- Ability to create Power BI reports, dashboards, and visualizations as per business requirements
- Proficient in creating DAX queries in Power BI desktop
- Expertise in using advanced-level calculations on data sets
- Able to develop tabular and multidimensional models that are compatible with warehouse standards
- Able to properly understand the business requirements and develop data models or work with the Data Warehouse team on data modelling
- Should have knowledge and experience in prototyping, designing, and requirement analysis
- Ability to incorporate new features and techniques as released by Microsoft
- Able to integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation. Also, one must be experienced in developing custom visuals for Power BI
- Good knowledge and experience in understanding logical and physical data models
- Good communication skills in English and an attitude to learn new skills, technologies, and take on challenging tasks
- Data Profiling and Cleansing
- Database Query Tuning Performance Optimization
- Assist in project planning, scheduling, and resource allocation.
- Coordinate with cross-functional teams to ensure smooth workflow.
- Track project progress and maintain status reports.
- Prepare and maintain project documentation.
- Communicate updates, risks, and issues to stakeholders.
- Support in ensuring deliverables meet quality standards.
- Bachelor s degree in Business, Management, or related field.
- 2 3 years of experience in project coordination or similar role.
- Strong communication and organizational skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work in a fast-paced environment and manage multiple tasks.
- Experience with project management tools (e.g., Jira, Trello, Asana).
- Knowledge of basic project management methodologies.
- Excellent communication skills, both written and verbal.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a team environment.
- Time management skills and the ability to handle multiple tasks simultaneously.
- Provide functional support for Dynamics 365 modules, focusing on Project Operations.
- Act as the first line of support for end-users, troubleshooting issues, resolving system queries, and escalating where necessary.
- Collaborate with business users to analyze problems, identify gaps, and provide solutions or workarounds.
- Perform QA testing for Dynamics 365 CRM enhancements, including test case creation, execution, and defect tracking.
- Work with technical teams (developers, system admins) to resolve system bugs, configuration issues, and integrations.
- Assist in system configuration, testing, and deployment of minor enhancements.
- Document system issues, solutions, FAQs, and provide knowledge transfer/training sessions for end-users.
- Work with cross-functional teams to ensure data integrity, compliance, and best practices.
- Monitor system performance, ensure SLAs are met, and provide continuous improvement suggestions.
- 1 4 years of experience as a Support Consultant / Functional Consultant in Dynamics 365 (CE/CRM, Project Operations).
- Knowledge of Project Operations processes such as project creation, resource assignment, time/expense management, billing, and revenue recognition.
- Experience in QA testing within Dynamics 365 CRM, including functional test planning and execution.
- Strong troubleshooting skills and ability to handle L1/L2 support tickets.
- Excellent communication skills to work with business stakeholders and technical teams.
- Ability to document issues, prepare user guides, and conduct user training.
- Exposure to Power Platform (Power Automate, Power Apps, Power BI).
- Basic knowledge of SQL queries and data analysis for troubleshooting.
- Experience in support ticketing tools (Azure DevOps, Jira, or similar).
- Microsoft Dynamics 365 Certifications (PL-200, MB-910, MB-920) will be a plus.
