At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The OpportunityWhen you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Business Application Consulting team you work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies. As a Senior Associate, you guide and mentor others while navigating complexity to deliver quality work and grow your personal brand and technical skills.
Responsibilities
- Analyze data to guide strategic decisions
- Collaborate with clients to understand their data needs
- Mentor junior team members to build their capabilities
- Uphold exceptional standards of quality in data management
- Build relationships with stakeholders to facilitate communication
- Navigate intricate data challenges to deliver solutions
- Utilize various analytical tools to evaluate performance
- Contribute to team success through collaboration and support
What You Must Have
- Bachelor's Degree
- 2 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Master's Degree preferred
- Degree in BE / B Tech / MCA/ M.Sc / M.E / M.Tech / BSC/B Sc/BCA
- Designing solutions for customer experience strategies
- Analyzing data for usability in CDP
- Mapping data sources to CDP data objects
- Executing complex system tests
- Hands-on experience with marketing data
- Implementation experience for Customer Data Platforms
- Experience with data management and ETL
- Relevant Salesforce certifications preferred
