Data Analyst

Scope of the role:

We are looking for a highly motivated Data Analyst with proven expertise in the Zoho ecosystem to join our team in Bangalore. The ideal candidate will play a key role in designing and developing analytics, dashboards, and reports that empower our Sales, QC, and Operations teams with actionable insights. This role will focus on data-driven support by providing visibility into sales performance, CRM activities, and inventory analysis and availability to enable smarter business decisions.

Role & responsibilities

• Design, develop, and maintain dashboards and reports in Zoho (CRM, Analytics, Reports, or Creator) to provide actionable insights.

• Deliver analytics to support sales performance tracking, task management, and pipeline visibility.
• Partner with the QC team to create analytics that monitor and highlight inventory trends and availability.
• Monitor and analyse CRM activity to ensure transparency and efficiency across the sales process.
• Collaborate with cross-functional stakeholders (Sales, QC, and Operations) to understand reporting needs and deliver tailored solutions.
• Identify opportunities to automate reporting processes and improve data accuracy.
• Present analytical findings in clear, concise, and business-friendly formats.

Preferred candidate profile

• 34 years of professional experience working in the Zoho environment, with hands-on expertise in building dashboards and custom reports.

• Strong analytical and problem-solving skills, with the ability to interpret and work with large datasets.

• Proficiency in Excel/Google Sheets; experience with SQL or database tools is an advantage.

• Excellent communication skills with the ability to present data in a clear and actionable manner.

• Strong attention to detail, organizational skills, and the ability to work independently.

• Back experience in Power BI