7453 Dashboard Jobs - Page 3

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - SaaS . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Experience : 5 + Salary: As per industry standards and experience Notice period : Immediate to 30 days Location : Visakhapatnam, Andhra Pradesh. For quick Response, please fill out the form Job Application Form 34104- EDI Sterling Integrator- Visakhapatnam, https://docs.google.com/forms/d/e/1FAIpQLSeBy7r7b48Yrqz4Ap6-2g_O7BuhIjPhcj-5_3ClsRAkYrQtiA/viewform Below are the skill set required - - Over 5 years of experience in Sterling Integrator Mapping and EDI X12 standards. - Capable and responsible talent that is proficient in developing complex maps using various formats such as XML, EDIFACT, SAP IDOC, and CSV. - Independently manage logistics and onboard trading partners, implement API/JSON mapping setups, and create typing service and document extraction maps. - Strong technical ability to copy existing enveloping setups and handle intricate logic, including while loops and JAVA user exits, within the Map Editor Flow of execution. - Expertise in Develop, update and maintain Sterling Integrator Maps with medium and high complexity, which includes various file formats (XML, JSON, Positional, EDI, Delimited, CSV etc) - Collecting requirements, design, and development of Maps, and Trading Partner configurations, as well as end to end testing. - Work and coordinate with B2B, ERP and customers daily EDI operations. - Evaluate and analyze customer EDI business requirements, arrange communication setup, develop SI (Sterling Integrator) maps as necessary to implement mutually agreeable EDI solutions as required. - Coordinate the daily EDI operations with B2B, OM teams and Stakeholders - Handle onboarding projects independently and provide project updates via SCRUM master tools. - Strong Knowledge on Business Process development and Sterling dashboard to run, troubleshoot BP&39; - Strong Knowledge on Managed File Transfer. - If worked on logistics domain, it will be an added advantage if they are aware of these EDI logistics transactions (204,990,214, 997 & 210)

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud AI . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures. What we’re looking for Argus Media is seeking a highly analytical and detail-oriented HR Analytics Specialist to join our team in India. The ideal candidate will be responsible for leveraging data and analytics to drive HR strategies and decisions. This role requires expertise in HR analytics, Power BI dashboards, HR automation using Workday or relevant HRIS tools, ATS management, and project management. What will you be doing HR Analytics with GenAI Integration: Data Analysis & Insight Generation: Leverage GenAI tools to analyse structured and unstructured HR data, generating actionable insights for workforce planning, engagement, and performance. AI-Augmented Reporting: Develop dynamic reports and dashboards using AI to automate narrative generation and highlight key trends. Trend & Sentiment Analysis: Use AI models to detect patterns in employee feedback, surveys, and performance data to support strategic HR decisions. Predictive & Prescriptive Analytics: Implement AI-driven models to forecast attrition, hiring needs, and training effectiveness, enabling proactive HR interventions. Power BI & AI-Enhanced Dashboards: Dashboard Development: Design interactive dashboards integrating GenAI for real-time insights and automated commentary. Data Integration: Connect multiple HR data sources, including Workday, ATS, and engagement platforms, into unified Power BI views. AI-Driven Alerts: Set up intelligent alerts and recommendations using AI to flag anomalies or opportunities in HR metrics. Training & Adoption: Train HR teams on interpreting AI-enhanced dashboards and using them for decision-making. HR Automation & Agentic AI: Agentic AI Implementation: Design and deploy autonomous HR agents to handle tasks such as onboarding, policy queries, and employee support. Workflow Automation: Use AI to streamline repetitive HR processes (e.g., leave approvals, document generation, compliance tracking). System Optimization: Integrate GenAI into Workday or other HRIS platforms to enhance user experience and data accuracy. Employee Experience: Deploy conversational AI agents to support employees with real-time, personalized HR assistance. ATS & AI-Driven Recruitment: AI-Powered Talent Matching: Use GenAI to screen resumes, match candidates to roles, and reduce bias in hiring. Automation of Recruitment Workflows: Implement AI agents to schedule interviews, send updates, and manage candidate communications. Data-Driven Hiring Decisions: Generate AI-based recruitment insights and predictive hiring success scores. ATS Optimization: Enhance existing ATS with AI plugins or integrations for smarter candidate tracking and reporting. Project Management – AI in HR: AI Project Planning: Lead HR AI transformation projects, including roadmap creation, milestone tracking, and stakeholder alignment. Change Management: Drive adoption of AI tools through training, communication, and feedback loops. Risk & Ethics Oversight: Ensure responsible AI use in HR, focusing on data privacy, fairness, and transparency. Skills and Experience Bachelor’s degree in human resources, Business Administration, Data Analytics, or a related field. Master's degree preferred. • Experience: Minimum of 3 years of experience in HR analytics or a related role. • Strong analytical skills, proficiency in Power BI, experience with HR automation tools (Workday or similar HRIS), and ATS management. • Technical Proficiency: Advanced knowledge of data analysis tools and techniques. • Communication: Excellent communication and interpersonal skills, with the ability to present data insights clearly and effectively. • Project Management: Proven experience in managing HR projects from inception to completion. • Attention to Detail: High level of accuracy and attention to detail in data analysis and reporting. Attributes Self-motivated, confident and results driven individual Highly organised to manage own workload and efficiently meet targets Courteous, friendly, and positive What’s in it for you Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH once fully inducted) Group healthcare scheme 18 days annual leave 8 days of casual leave Extensive internal and external training Hours This is a full-time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one-hour lunch break.

Job Description: Performance Marketing Manager - D2C Location: Hyderabad, Telangana Department: Marketing Reports To: Head of Marketing / Founder About the Role: We are looking for a highly analytical and ROI-driven Performance Marketing Manager to lead and optimize paid media campaigns across our D2C website . You will be responsible for building and scaling performance marketing strategies across Meta, Google to drive traffic, conversions, and revenue growth. Key Responsibilities: 1. Performance Marketing – D2C Website: - Plan, execute, and optimize campaigns across Google Ads (Search, Shopping, Display, YouTube) and Meta platforms (Facebook, Instagram). - Manage full-funnel campaigns focused on ROAS, CAC, LTV, and conversion rate improvements. - Use GA4, Meta Pixel, and other analytics tools to measure performance and attribute conversions accurately. - Collaborate with design and content teams to develop high-performing ad creatives and landing pages. - Own A/B testing strategy across channels (copy, creative, audience, placements). 2 Budgeting & Reporting: - Develop and manage monthly media plans and performance forecasts. - Maintain strict control over campaign budgets and ensure efficient allocation across channels. - Provide weekly/monthly reporting on KPIs like ROAS, CPA, CTR, CVR, etc. with actionable insights. - Identify growth opportunities through data-driven insights and industry benchmarking. Key Requirements: - 4–6 years of hands-on experience in performance marketing for D2C brands. - In-depth knowledge of Meta Ads Manager, Google Ads (including Shopping & Display), Amazon Advertising Console, Flipkart Ads Manager, and Myntra Ads/MPP. - Strong analytical and data interpretation skills with proficiency in GA4, Excel, and dashboard tools like Looker Studio / Power BI. - Understanding of marketing attribution, customer journey mapping, and conversion rate optimization. - Experience working with fashion, apparel, or lifestyle categories is highly preferred. - Ability to collaborate cross-functionally and manage agency or in-house creative resources. Preferred Qualifications: - Bachelor’s degree in Marketing, Business, or related field. - Certification in Google Ads and Meta Blueprint is a plus. - Familiarity with tools like KwikEngage for CRM and Clevertap, MoEngage, WebEngage, or similar for retention and funnel tracking.

Job Description: Performance Marketing Manager - Marketplaces Location: Hyderabad, Telangana Department: Marketing Reports To: Head of Marketing / Founder About the Role: We are looking for a highly analytical and ROI-driven Performance Marketing Manager to lead and optimize paid media campaigns across our online marketplaces including Amazon, Flipkart, and Myntra. You will be responsible for building and scaling performance marketing strategies across marketplace ad platforms to drive traffic, conversions, and revenue growth. Key Responsibilities: Marketplace Advertising: - Manage and optimize performance marketing campaigns on Amazon (AMS), Flipkart Ads, and Myntra Ads. - Work with marketplace teams and internal category managers to allocate budgets based on SKU performance, seasonal demand, and brand objectives. - Leverage keyword strategies, sponsored ads, and DSPs to grow product visibility and improve organic rankings. - Monitor daily performance and adjust bids, keywords, and targeting to meet campaign KPIs. Budgeting & Reporting: - Develop and manage monthly media plans and performance forecasts. - Maintain strict control over campaign budgets and ensure efficient allocation across channels. - Provide weekly/monthly reporting on KPIs like ROAS, CPA, CTR, CVR, etc. with actionable insights. - Identify growth opportunities through data-driven insights and industry benchmarking. Key Requirements: - 4–6 years of hands-on experience in performance marketing for e-commerce marketplaces. - Strong analytical and data interpretation skills with proficiency in GA4, Excel, and dashboard tools like Looker Studio / Power BI. - Understanding of marketing attribution, customer journey mapping, and conversion rate optimization. - Experience working with fashion, apparel, or lifestyle categories is highly preferred. - Ability to collaborate cross-functionally and manage agency or in-house creative resources. Preferred Qualifications: - Bachelor’s degree in Marketing, Business, or related field. - Certification in Google Ads and Meta Blueprint is a plus. - Familiarity with tools like KwikEngage for CRM and Clevertap, MoEngage, WebEngage, or similar for retention and funnel tracking.

Maersk is undergoing a significant transformation to become a world-class, customer-centric organization. The Control Tower Senior Specialist will be responsible for overseeing centralized operations for Air, LCL, and FCL customers migrated under the Control Tower Program within the GSC. The role focuses on providing end-to-end visibility, driving continuous improvement, enhancing customer experience, and implementing automation and digital solutions to improve data quality and service delivery. Key Responsibilities Provides the right level of visibility to customers and stakeholders (internal & external), including shipment tracking, proactive delay monitoring, and overall governance around the services offered via Maersk. Understands customer needs and creates tailor-made solutions to support their business requirements, with a fast turnaround time. Reviews the complete operational process to identify any delays in shipment operations; revisits the process with business team members and ensures corrective actions are implemented. Provides data for WBR/MBR/QBR to the business team, offering focused insights where Maersk's performance as an LSP is not meeting expectations. This includes, but is not limited to, lane-wise failure analysis, data quality checks, and ensuring accurate and timely updates of all mandatory details. Aligns with the business team to create RCA (Root Cause Analysis) and an action plan for recurring issues impacting service performance. Performs data analysis on frequent failures and develops sustainable solutions for long-term improvement planning. Digitizes and automates all manual reporting solutions, aiming to improve data accuracy through automation. Create a Power BI dashboard for clear visibility of all key KPIs and service performance indicators. Collaborates closely with the Project team, Business team, and EDI team for setting up customer accounts. Conducts monthly business reviews with the Product team and shares Control Tower performance and its impact on enhancing customer experience. Reviews team productivity and ensures optimal team performance. Develop a BCP (Business Continuity Plan) for the Control Tower team to ensure sustainable operations. Education & Experience Excellent communication skills Strong stakeholder management skills Should have handled the Control Tower for Global Air/ LCL customer. Min 3-5 years of experience in forwarding business. Strong Data analytics skills, experience with coding will be added advantage. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Job Title: Head of Marketplaces Location: Gurgaon, India (On-site) Experience Required: 6–10 years Department: Growth / E-Commerce Reporting to: Chief Growth Officer Role Overview We are seeking a dynamic and entrepreneurial Head of Marketplaces to drive revenue and growth across all third-party e-commerce platforms. This leader will own the marketplace P&L and will be responsible for scaling business across Amazon, Nykaa, Flipkart, Zepto, Myntra, and emerging platforms. You will manage a team of dedicated Key Account Managers (KAMs) , each responsible for a specific platform, and work cross-functionally with marketing, ops, and supply teams to ensure seamless execution and sustained performance. Key Responsibilities Revenue & Growth Ownership: Take complete ownership of top-line and bottom-line performance across marketplaces, ensuring consistent MoM and YoY growth. Marketplace Team Leadership: Lead and mentor a team of platform-specific KAMs to execute platform strategies, campaigns, and activations effectively. Joint Business Planning: Drive annual and quarterly business plans with marketplace partners, aligning on revenue goals, visibility levers, and marketing investments. Visibility & Conversion Optimization: Oversee listing quality, catalog hygiene, review generation, merchandising, and paid visibility to drive CTR and conversion across platforms. Performance Marketing Oversight: Manage AMS, Flipkart Ads, and other platform advertising with a focus on ROAS and cost-efficiency. Collaborate with the performance team on budget allocation and ad performance reviews. Forecasting & Supply Planning: Align with demand planners to ensure accurate forecasting, inventory availability, and fulfillment across models like FBA, FBF, SJIT, etc. Campaign Execution: Lead brand participation in large-sale events (e.g., Pink Friday, BBD, Super Value Days) and ensure timely execution of pricing, discounts, and creatives. Competitive Benchmarking: Stay ahead of industry trends and category movements; identify whitespace and platform-led innovations to gain a competitive edge. Requirements 6–10 years of relevant experience in e-commerce or D2C business, with a strong understanding of Indian marketplaces. At least 3 years of experience managing marketplace performance (Amazon, Nykaa, Flipkart, etc.) in a consumer brand, preferably beauty/personal care/FMCG. Proven success in scaling marketplace revenue and optimising advertising spends. Strong leadership skills with experience managing KAMs or cross-functional teams. Excellent analytical, communication, and negotiation abilities. Familiarity with platforms such as Amazon Seller Central, Flipkart Dashboard, Nykaa Seller Panel, and marketplace advertising tools.

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: AI Cognitive Process Automation . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IT Environment Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Data Centric testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Power BI Visualization on cloud . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Global Airbnb Capability Center (ACC) Training team responsible for new‑hire, up‑skill and quality programmes across community‑support, safety, payments, and host operations. Fast‑moving, data‑curious facilitators and instructional designers who embrace experimentation and continuous improvement. A cross‑functional network of Ops Analytics, Engineering, and L&D partners committed to building a data‑driven learning culture. The Difference You Will Make Define meaningful KPIs that link training to CSAT, Quality Accuracy, Time‑to‑Competency, and operational efficiency. Automate 70 %+ of recurring reports within your first year—freeing trainers for high‑value coaching. Deliver executive‑ready insight decks that influence programme funding and road‑map decisions. Run data‑literacy clinics that turn trainers into confident dashboard users. A Typical Day Translate program goals into meaningful KPIs and data-capture routines. Build dynamic team scorecards and dashboards (Excel first; migrate to BI tools during year 1). Craft executive-ready decks that link findings to concrete actions. Automate recurring reports and basic workflows (e.g., attendance, feedback collation). Manage all data related elements for training Pull fresh LMS, QA and operational data into dynamic Excel/Sheets models; validate for completeness. Meet with Training Managers to refine hypotheses and frame the ‘so what’ of emerging trends. Must‑Have Your Expertise: Advanced Excel/Google Sheets . SQL and experience with a BI platform (Looker, Tableau, Power BI). Strong data‑storytelling and presentation skills; can translate numbers into trainer actions. Growth mindset and track record of self‑directed learning. Excellent written & verbal English. Preferred Expertise:: 2+ years delivering or designing instructor‑led or blended training programmes. Low‑code automation (Zapier/Make) and/or basic Python for data wrangling. Experiment design, A/B testing, causal inference. Hybrid Work Requirements & Expectations : To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved. Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Job Purpose The purpose of the job is to identify, implement and improve Digital Customer Experience and Operational efficiencies while providing an integrated business solution to the Digital Business function. It acts as a strong agent to design and get implemented the operating processes and model to optimize customer experience Accountability Supporting Actions End-to-End Product Development & Management of Sales CRM (Vymo) Manage the entire lifecycle of the Sales CRM product—from requirement gathering, ideation through design, development, testing, and launch. Key Actions: Define product requirements, ensuring they meet needs of RM, VRM, DHNI RMs, Managers and Sales Head. Collaborate with cross-functional teams to develop features that improve sales efficiency and distribution relationship management. Laise with Partner (Vymo) and various stakeholders (Power BI, Sales team, HR, BSG for product implementation. Process Validations Map out end-to-end business processes and define clear business rules and validations. Develop assets that not only comply with regulatory standards but also enhance the overall customer experience. Coordinate with compliance teams to ensure that all digital solutions meet regulatory requirements. To identify and draw specifications for the Digital Customer transaction needs in collaboration with Operations. Customer Experience – KYC and Payment To design and get developed various service initiatives for Digital Customer viz. Digital OTM, change in bank through Digital means, Nominations etc. through Operations, Customer service and IT. To identify and draw specifications for the Digital Customer transaction needs and opportunities and to get it executed through IT & Operations. Identify and get executed new service opportunities for Digital Customers viz. KYC, Reverse Penny drop, UPI Autopay etc. To quickly implement any regulatory changes across all digital assets in consultation and co-ordination with functional owners and compliance. To identify and get executed opportunities to enhance customer experience through process reengineering, process optimization across Digital Platforms. Drop Transaction remediation: To salvage dropped transactions/ services at each available touch point in coordination with Operations, IT & Marketing etc. Innovations – KYC and Payment To identify and get executed, adoption of latest digital technologies and payment mechanisms to gain strategic business advantage / competitive edge – Adopt new technologies like UPI 2.0, UPI Autopay, EKYC, eSign based mandate etc. To identify and get executed new Payment methods which will help Digital customers transact seamlessly and with minimum drops. Ensure timely implementation of changes and new functionalities with least rework across all Digital Assets. Transaction Operations Drop analytics: Transaction drops, Payment drops Analyse, report and remediate various opportunities like cross/up-sell, drop transaction remediation, customer transaction behaviour, channel preference, campaign efficiencies etc Create and implement Digital Business dashboard to represent metrics of the business including Customer Acquisition, Transaction, campaign tracking, SIP conversions and Opportunity across all digital & partner assets. Vendor & Stakeholder Management Manage vendor relationships, negotiate contracts, and oversee deliverables to ensure high-quality product outputs. Coordinate with design, IT, marketing, and operations teams to integrate digital solutions seamlessly across the organization. Risk & Compliance Management Ensure comprehensive risk assessment and ensure stakeholders are aligned to the objective of new enablement or enhancements for Digital Assets. Formulate and drive the creation and implementation of risk and compliance strategy for Digital Business. Develop and implement an Incident Management Framework to identify cause of incident through root cause analysis and implementation of mitigation Ensure that all digital products and processes adhere to industry regulations and internal policies. Continuously monitor regulatory changes and update product functionalities accordingly. Establish stringent validation and audit processes to ensure ongoing compliance. Liaise with legal and compliance teams to integrate new regulatory requirements seamlessly. Team Management Guiding and mentoring team with regards to career path Create expertise within the team which will aid job enrichment and enhance team motivation Identify areas of opportunity for team member and create a mechanism for knowledge transfer amongst team members. Ensure coaching, training and mentoring needs of the team members are in order to ensure strong employee engagement and motivation. Build capability and industry understanding within the team so that they are able to contribute holistically.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025 . Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. Job Overview: We are seeking a highly skilled and collaborative Data Scientist to join our team. Reporting to the Director of Data Science, you will work alongside and provide technical guidance to a subset of our Analytics and Insights group and provide support to a few business lines including Industry and University Partnerships, and Content/Credentials supporting Product, Marketing, Content, Finance, Services, and more. As a Data Scientist, you will influence strategies and roadmaps for business units within your purview through actionable insights. Your responsibilities will include forecasting content performance, informing content acquisition and prescribing improvements, addressing A/B testing setups and reporting, answering ad-hoc business questions, defining metrics and goals, building and managing dashboards, causal inference and ML modeling, supporting business event tracking and unification, and more. The ideal candidate will be a creative and collaborative Data Scientist who can proactively drive results in their areas of focus, and provide guidance and best practices around statistical modeling and experimentation, data analysis, and data quality. Responsibilities: As a Data Scientist, you will assume responsibility for guiding the planning, assessment, and execution of our content initiatives and the subsequent engagement and learner and student success. You will play a key role in identifying gaps in content and proposing ways to acquire new, targeted content or enhance existing content, in addition to creating and leveraging forecasts of content pre and post launch, defining KPIs and creating reports for measuring the impact of diverse tests, product improvements, and content releases. In this position, you will guide other Data Scientists and provide technical feedback throughout various stages of project development, including optimizing analytical models, reviewing code, creating dashboards, and conducting experimentation. You will examine and prioritize projects and provide leadership with insightful feedback on results. Your role will require that you analyze the connection between our consumer-focused business and our learner’s pathway to a degree, and optimize systems to effectively lead to the optimal outcome for our learners. In this position, you will collaborate closely with the data engineering and operations teams to ensure that we have the right content at the right time for our learners. You will also analyze prospect behavior to identify content acquisition and optimization opportunities that promote global growth in the Consumer and Degrees business, and assist content, marketing, and product managers in developing and measuring growth initiatives; resulting in more lives changed through learning. In this role, you’ll be directly involved in the planning, measurement, and evaluation of content , engagement, and customer success initiatives and experiments. Proactively identify gaps in content availability and recommend targeted content acquisition or improvement to existing content. Define and develop KPIs and create reports to measure impact of various tests, content releases, product improvements, etc. Mentor Data Scientists and offer technical guidance on projects; dashboard creation, troubleshooting code, statistical modeling, experimentation, and general analysis optimization. Run exploratory analyses, uncover new areas of opportunity, create and test hypotheses, develop dashboards, and assess the potential upside of a given opportunity. Work closely with our data engineering and operations teams to ensure that content funnel tracking supports product needs and maintain self-serve reporting tools. Advise content, marketing, and product managers on experimentation and measurement plans for key growth initiatives Basic Qualifications: Background in applied math, computer science, statistics, or a related technical field 5+ years of experience using data to advise product or business teams 2+ years of experience applying statistical inference techniques to business questions Excellent business intuition, cross-functional communication, and project management Strong applied statistics and data visualization skills Proficient with at least one scripting language (e.g. Python), one statistical software package (e.g. R, NumPy/SciPy/Pandas), and SQL Preferred Qualifications: Experience at EdTech or Content Subscription business Experience partnering with SaaS sales and/or marketing organizations Experience working with Salesforce and/or Marketo data Experience with Airflow, Databricks and/or LookerExperience with Amplitude If this opportunity interests you, you might like these courses on Coursera: Go Beyond the Numbers: Translate Data into Insights Applied AI with DeepLearning Probability & Statistics for Machine Learning & Data Science Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Adobe AEM . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: Business Analyst Location: PAN India Work Mode:Hybrid Experience: 5-12years ( 4years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate or up to 15 days joiners. Mandatory Skills: Business analyst, Cash Flow, P&L, TWC components (Creditors, Debtors, Inventory), and FCF (Free Cash Flow Additional skills: We are seeking a highly skilled and experienced Senior Business Analyst with deep domain expertise in Finance specifically in Total Working Capital management within large FMCG corporations This role is pivotal in driving the development of a comprehensive financial dashboard that visualizes key metrics and supports strategic decisionmaking across business units Key Responsibilities Requirements Gathering Analysis Collaborate with stakeholders to understand complex financial reporting needs Translate business requirements into functional specifications for dashboard development Maintain clear documentations of All requirements changes scope emails meetings etc Data Management Integration Design and oversee data pipelines pulling from multiple sources SAP SharePoint Legacy SFTP etc Ensure accurate transformation and harmonization of data across systems Azure Functions ADF ADB Etc

Key Responsibilities: ISMS Development and Implementation: Develop, implement, and maintain the organization's ISMS in accordance with established information security frameworks (e.g., ISO 27001, NIST Cybersecurity Framework). Identify and assess security risks, vulnerabilities, and threats to our information assets. Establish and maintain information security policies, procedures, and guidelines. Compliance and Certification: Ensure compliance with relevant information security standards, regulations, and legal requirements. Coordinate and oversee internal and external audits and assessments. Prepare the organization for ISO 27001 certification and lead the certification process and maintain the certification Security Awareness and Training: Develop and deliver information security awareness and training programs for employees and contractors. Promote a culture of security awareness and best practices throughout the organization. Incident Response and Management: Develop and maintain an incident response plan and coordinate incident response efforts. Investigate security incidents, breaches, and vulnerabilities, and implement corrective actions. Risk Management: Conduct risk assessments and identify areas for risk mitigation and improvement. Implement risk management strategies and monitor their effectiveness. Develop risk mitigation strategies and action plans. Security Audits and Assessments: Conduct regular security audits and assessments to identify weaknesses and areas for improvement. Collaborate with internal and external auditors to ensure compliance and drive remediation efforts. Vendor Security Management: Evaluate and monitor the security posture of third-party vendors and service providers. Ensure that third-party contracts include appropriate security clauses. Security Frameworks Expertise: Stay updated on emerging threats, security technologies, and industry best practices. Advise senior management on information security trends and their potential impact on the organization. Security Incident Documentation: Maintain records of security incidents, investigations, and resolutions. Experience Requirements: To excel in this role, the candidate should have the following qualifications and experience: Bachelor's degree in Information Security, Computer Science, or a related field. A Master's degree is preferred. Professional certifications such as ISO 27001:2022 LA, LI are highly desirable. 08-12 years’ experience with 4Yrs + in GRC. Familiarity with Privacy laws Have implemented and maintained organizations through ISO 27001 certification from grass roots level. Excellent communication skills (oral & written), with the ability to engage with all levels of the organization. Experience in conducting risk assessments, vulnerability assessments, and security audits. Proficiency in security technologies, tools, and methodologies. Key Skills: Conduct Audits independently, publish audit findings and track to closure. Hands on experience on implementing and maintaining security frameworks (ISO 27001/TISAX etc). Creation and delivery of Information Security awareness programs for employees. Dashboard preparation. Note: please provide your total Experience and current CTC in your profile.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Tosca Testsuite - Test Automation . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Job Asymbl is an innovative technology company that combines industry-specific products, digital workforce transformation, and deep Salesforce consulting expertise to drive growth and innovation. We deliver both advanced software and strategic services to help organizations modernize how work gets done. We pride ourselves on a culture of relentless curiosity and belief, grounded in trust and integrity, driven by a bias to action and willingness to fail fast while remaining unwaveringly customer-focused and dedicated to fostering the potential of our people. Position Overview The Senior Salesforce BI & Analytics Architect will lead the design and implementation of robust analytics solutions, leveraging Salesforce Data Cloud (formerly Customer Data Platform) to empower data-driven decision-making. This role focuses on integrating complex data sources, architecting scalable solutions, and delivering actionable insights through Salesforce Tableau CRM, Tableau, and other advanced analytics tools. The ideal candidate combines deep expertise in Salesforce ecosystems, strong business acumen, and the ability to translate data into impactful strategies. Why Join Us ? Join Asymbl to shape the future of data-driven transformation. As a Senior Salesforce BI & Analytics Architect, youll work on challenging projects that leverage Salesforce Data Cloud to deliver next-generation analytics. Be part of a collaborative, innovative team where your expertise will drive real business impact. We offer competitive compensation, professional growth opportunities, and a vibrant company culture that values continuous learning and innovation. Responsibilities Lead the design and architecture of Salesforce analytics solutions, with a focus on Salesforce Data Cloud, Tableau CRM, and Tableau. Integrate and harmonize data from diverse sources, ensuring data quality, consistency, and scalability. Design and implement customer-centric data models, leveraging the capabilities of Salesforce Data Cloud for real-time analytics and insights. Build advanced dashboards, reports, and visualizations that provide actionable insights to business users. Collaborate with business and technical stakeholders to understand reporting and analytics requirements, translating them into scalable solutions. Implement data governance, security, and compliance best practices within the Salesforce ecosystem. Optimize the performance of analytics solutions, ensuring efficient data processing and timely delivery of insights. Provide technical leadership and mentorship to junior architects, developers, and analysts. Stay abreast of emerging trends and innovations in data analytics, ensuring solutions leverage the latest technologies and practices. Qualifications Bachelors degree in Computer Science, Data Analytics, or a related field. Advanced degrees preferred. 8+ years of experience in BI/Analytics architecture, with at least 3 years specializing in Salesforce Data Cloud and analytics tools. Expertise in Salesforce Data Cloud, Tableau CRM (formerly Einstein Analytics), Tableau, and data modeling within the Salesforce ecosystem. Strong knowledge of data integration techniques, ETL processes, and APIs within Salesforce. Proven experience working with large-scale, complex datasets and building real-time analytics solutions. Deep understanding of data governance, security, and compliance standards, especially within Salesforce environments. Hands-on experience with Salesforce Analytics Query Language (SAQL), Tableau Server/Online, and advanced dashboard design. Salesforce certifications such as Tableau CRM & Einstein Discovery Consultant, or Data Architect preferred. Excellent communication and stakeholder management skills, with the ability to present complex data concepts in a clear, concise manner. Familiarity with additional enterprise analytics tools or platforms (e.g., Power BI, Snowflake) is a plus. (ref:hirist.tech)

Site Name: Worli, Bengaluru Luxor North Tower Posted Date: Jul 31 2025 Be You’ at GSK At GSK, we unite science, technology, and talent to get ahead of diseases together. We are a world leader in infectious diseases, including vaccines and HIV, with the broadest portfolio in the industry, pushing the frontiers of respiratory science and improving the lives of millions of patients, recognised for our ESG leadership, making an impact on some of society’s most urgent challenges We’re confident that together we can make a positive impact on the health of more than 2.5 billion people by 2031. When you set out on your adventure at GSK, we make a deal. You commit to living our values and performing against our Innovation, Performance and Trust priorities. In return, GSK commits to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us. Job Purpose: The Associate Director , Global Channel Analytics in the Global Scientific Communications organization is responsible for tracking, analyzing and reporting on channel and content performance metrics, to provide actionable insights to optimize scientific communication strategies across therapeutic. This role will also drive the integration of generative AI tools into omnichannel content workflows, working closely with Digital and Medical teams to enhance engagement, efficiency, and personalization. Key Responsibilities: Track, analyze and report on metrics and analytics across key scientific communication channels, sharing actionable insights to improve channel and content engagement Synthesize complex analytics into data storytelling that will shape content planning and dissemination strategies through clear, data-backed recommendations to optimize omnichannel approaches Develop and maintain metrics-driven narratives for reporting on integrated medical communication plans, collaborating with Digital teams for robust data visualization and interpretation of dashboard-related metrics. Collaborate across Scientific Communications team and Digital team to assess channel performance across various platforms, ensuring alignment with evolving content dissemination approaches. Identify performance trends and share strategic recommendations to optimize channel selection, audience targeting, and engagement approaches for scientific communications deliverables. Leverage generative AI tools to generate analytic efficiency, ensuring seamless augmentation of content creation, personalization and delivery Monitor AI-generated content performance, refining AI model tools, prompts and training sets in collaboration with Digital based on audience engagement and quality metrics. Stay updated on advancements in scientific communications to ensure metric frameworks evolve with the external landscape. Basic Qualifications and Experience: Advanced degree in science, medicine, pharmacy, or related field Overall 15+ years of experience 5-7 years of related experience in scientific communications, analytics, and/or medical affairs work experience. Proficiency in data visualization tools (e.g. Tableau, Power BI, Figma) and experience leveraging insights to drive scientific communications strategies. Strong understanding of generative AI, including prompting, AI models, and AI-driven content personalization. Demonstrated experience working cross-functionally Digital, Medical Affairs and Content teams to drive omnichannel success. Excellent problem-solving and critical-thinking skills, with a strategic mindset and attention to detail. Solid technical capabilities in Excel, PowerPoint, and Team sites Ability to interpret, analyze, organize, and present complex data to a broad range of audiences. Effective time management, ability to clearly identify priorities, and manage multiple tasks. Preferred Qualifications and Experience: Postgraduate degree (PhD or PharmD). Local, regional, or global medical or R&D experience with relevant expertise in therapeutic area. Scientific communication strategies for large global markets in US, UK, EU, China and Japan Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable. 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Job Summary We are seeking a highly skilled .NET Full Stack Developer with 5- 7 years of hands-on experience in designing, developing, and maintaining enterprise-grade applications. The ideal candidate will have deep expertise in the Microsoft technology stack, strong frontend and backend development capabilities, proven experience in database management, and the ability to deliver high-quality, bug-free code under tight Responsibilities : Design, develop, test, and deploy robust .NET applications using C#, ASP.NET, MVC, and .NET Core. Build and integrate web services (SOAP/REST) and third-party APIs/SDKs. Develop responsive, device-independent UIs using HTML, DHTML, CSS, JavaScript, AJAX. Create scalable backend services and business logic. Design and implement interactive reports and dashboards. Optimize SQL queries and stored procedures for maximum performance. Manage and administer MS SQL Server and MySQL databases. Perform database backup, recovery, tuning, and security tasks. Host and configure applications on IIS or Apache web servers. Debug, troubleshoot, and resolve application issues efficiently. Enhance and maintain existing systems by identifying defects and areas of improvement. Ensure high-quality code delivery with minimal bugs. Collaborate with cross-functional teams to define, design, and ship new features. Adhere to project timelines and participate in code Technical Skills : Expert in C#, .NET Framework (3.5+), .NET Core, ASP.NET, MVC. Strong experience with WCF, Web APIs, Web Methods, : Proficient in HTML, CSS, DHTML, JavaScript, AJAX. Experience with UI/UX design and device-responsive : Advanced knowledge of MS SQL Server and MySQL. Strong in DBA tasks, Stored Procedures, Query Optimization, and Performance Tuning. Proficient in Database Design, Backup/Restore, Security & & Reporting : Web service integration using JSON, XML. Experience with third-party APIs/SDKs. Dashboard and report Skills : Good team player with excellent collaboration skills. Strong problem-solving and debugging ability. High commitment to code quality and on-time delivery. Ability to work independently under pressure and tight to Have : Experience in mobile app development (Web, Hybrid, Native). Knowledge of DevOps or CI/CD : Bachelors or Masters Degree in Computer Science, IT, or related field. (ref:hirist.tech)

Selected Intern's Day-to-day Responsibilities Include Developing web dashboard features using HTML, CSS, and PHP. Creating graphs, charts, and tables. Writing optimized code to minimize server query load. About Company: TestRight Nanosystems is developing the world's first pocket molecular sensor which allows you to find out the exact composition of the material around you to know what you are paying for. TestRight Nanosystems is a hardware startup incubated at IIT Delhi and has been awarded at international forums for its cutting-edge technology in optoelectronics.

Description There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever may be the reason, listen to what some of our team members are saying about working here: "My manager takes the time to not only identify my next career move, but the steps that will take me there. I even have my own personal training budget that I'm encouraged to spend." "Our input is valued and considered. Everyone has a voice and that goes a long way in ensuring that we're moving towards a shared goal." "The Leadership team is incredibly open on their goals and how I contribute to the larger company mission. We all know where we fit and how we can make an impact every day." PulsePoint is growing, and we're looking for a Data Analyst to join our Data Analytics team! A BIT ABOUT US: PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous. The most exciting part about working at PulsePoint is the enormous potential for personal and professional growth. Data Analyst Our Analysts take full ownership of complex data workflows and help drive innovation across PulsePoint's analytics products like Signal and Omnichannel. They build scalable solutions, automate manual processes, and troubleshoot issues across teams. By turning raw data into clear, actionable insights, they support both internal stakeholders and external clients. Data Analysts on the Data Analytics team work closely with Product Managers, BI, Engineering, and Client Teams to deliver high-impact analysis, reporting, and feature enhancements that shape the future of our data and analytics platforms. THE PRODUCT YOU’LL BE WORKING ON: You'll be working on HCP365, the core technology of PulsePoint’s analytics products - Signal, and Omnichannel. HCP365 (the first Signal product) is an AWARD-WINNING product having won a Martech Breakthrough Award and a finalist for the PM360 Trailblazer Award. It's the only health analytics and measurement solution that provides a complete, always-on view of HCP audience engagement across all digital channels with advanced data logic, automation, and integrations. This gives marketers and researchers unprecedented access to data insights and reporting used to inform and optimize investment decisions. You'll be helping scale the platform further with new features, cleaner attribution, and smarter automation to support client growth and product expansion. WHAT YOU'LL BE DOING: This is a hybrid role at the intersection of data analysis, operational support, and technical platform ownership. Your work will directly contribute to the accuracy, scalability, and performance of our attribution and measurement solutions. Take ownership of key workflows like HCP365 and Omnichannel Support Omnichannel at an enterprise level across the whole organization Build and improve Big Query SQL-based pipelines and Airflow DAGs Conduct R&D and contribute towards roadmap planning for new features in product Support client teams with data deep dives, troubleshooting, and ad hoc analysis Translate complex data into simple, client-facing insights and dashboards Dig into data to answer and resolve client questions REQUIRED QUALIFICATIONS: Minimum 3-5 years of relevant experience in: Understanding of deterministic and probabilistic attribution methodologies Proficiency in analyzing multi-device campaign performance and user behavior Excellent problem-solving and data analysis skills. Ability to organize large data sets to answer critical questions, extrapolate trends, and tell a story Writing and debugging complex SQL queries from scratch using real business data Strong understanding of data workflows, joins, deduplication, attribution, and QA Working with Airflow workflows, ETL pipelines, or scheduling tools Proficient in Excel (pivot tables, VLOOKUP, formulas, functions) Understanding of web analytics platforms (Google Analytics, Adobe Analytics, etc.) Experience with at least one BI Software (Tableau, Looker, etc.) Able to work 9am-6pm EST (6:30pm-3:30am IST); we are fine with remote work Note that this role is for India only and we do not plan on transferring hires to the U.S./UK in the future PREFERRED QUALIFICATIONS: Python for automation or workflow logic Basic experience with: Designing data pipelines and optimizing them Working on AI agents, automation tools, or workflow scripting Dashboard design and data storytelling And one of: ELT experience Experience with automation Statistics background Exposure to: Health related datasets, hashed identifiers Workflow optimization or code refactoring Project Management tools like JIRA or Confluence Bonus if you've worked on R&D or helped build data products from scratch WHAT WE'RE LOOKING FOR: We're looking for a hands-on, reliable, and proactive Analyst who can: Jump into complex workflows and own them end-to-end Troubleshoot issues and bring clarity in ambiguous situations Balance between deep technical work and cross-team collaboration Build scalable, automated, and accurate solutions SELECTION PROCESS: Initial Phone Screen SQL Screening Test via CodeSignal (35 minutes) SQL Live Coding Interview (60 minutes) Hiring Manager Interview (30 minutes) Team Interview (1:1s with Sr. Client Analyst, Team Manager, SVP of Data, Product Manager who built Signal) (3 x 45 minutes) RED FLAGS FOR US: Candidates won’t succeed here if they haven’t worked closely with data sets or have simply translated requirements created by others into SQL without a deeper understanding of how the data impacts our business and, in turn, our clients’ success metrics. Watch this video here to learn more about our culture and get a sense of what it’s like to work at PulsePoint! WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.