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8.0 - 10.0 years

2 - 3 Lacs

Mumbai

On-site

Summary About the role: Strive for sustainable growth through supporting and negotiating deals within APMA. Partner with APMA Region and countries Business Development & Licensing teams to analyze, support and successfully close BD&L opportunities which are aligned with APMA business strategy as well as monitor existing deals across deal parameters. Deal types include Exclusive Promotion and Distribution, Co-marketing, Selective Co-promotion (Digital, Channel management), TM divestments and information needs for global in-licensing deals, etc. About the Role Key Requirements: Trusted member of the Deal Team. Support APMA BD Directors and country BD leads by providing independent, high quality financial support to all BD&L transactions including EPDA, Licensing, Divestments, Co-Promotion and other strategic business initiatives. Makes recommendations for financial structure and terms to maximize value to Novartis while minimizing risk. Leads analysis of financial models underpinning deal terms; analyzes deal economics quickly to identify key value drivers and looks at key sensitivities. Specifically responsible for preparation of P&L’s, and financial slides for APMA/Cluster DRC business cases. Collect input from key finance (CFO, FRA, Tax, Funds Flow) stakeholders and incorporate their feedback in term sheet/contract in a timely manner. Takes proactive role in informing negotiations leader of financial issues. Constructively and proactively challenges deal terms which do not meet internal targets or are perceived to be inappropriate in terms of risk to Novartis. Provides key financial inputs to prioritize portfolio strategy and help ascertain short-/mid-/long-term partnering view. Provides financial oversights on existing deals in terms of reporting, tracking and flagging deviations on agreed deal parameters. Responsible to APMA finance dashboard data integrity and timely updates. Support APMA BD Directors for BD activities, including countries teams financial upskilling and capabilities building. Strong communicator with an ability to digest, simplify and present BD&L financials to countries and region management. Essential Requirements: Excellent communication skills, both oral and written, are needed due to coordination and dissemination of important and confidential information. Strong interpersonal skills with ability to build strong partnerships and trust with counterparts. Ability to diplomatically challenge stakeholders within Novartis, from other companies, and from external organizations. Team leadership, project management, and negotiation skills are required. Business knowledge of the pharmaceutical industry including customers and competition is a plus. Desirable Requirements: Minimum of 8-10 years’ experience in finance, accounting, and business operations, MBA will be a plus. Demonstrated superior financial analysis capabilities and superior skills in Excel. 1-2 years of Finance transaction/deal experience is a strong plus, as well as a solid understanding of accounting principles and current IFRS as it relates to BD&L transactions. Candidate must demonstrate initiative, creativity, and ability to work under pressure, often to tight deadlines. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Finance Business Unit Universal Hierarchy Node Location India Site Mumbai (Head Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area BD&L & Strategic Planning Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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3.0 years

0 Lacs

Mumbai

Remote

Experience: 3 to 4 Years Y Location: Mumbai, Maharashtra India Openings: 2 Job description: Key responsibilities: Apply design and data analysis techniques to organize the presentation of data in innovative ways, collaborate with research analysts to identify the best means of visually depicting a story Design and Develop custom dashboard solutions, as well as re-usable data visualization templates Analyze data, and identify trends and discover insights that will guide strategic leadership decisions On daily practise use JavaScript, Tableau, QlikView, QlikSense, SAS Visual Analytics, PowerBI, Dashboard design/development. Desired Qualifications: M.sc or PhD in corresponding fields; Hands-on experience of programming languages (e.g., Python, Java, Scala) and/ or Big Data systems (like Hadoop, Spark, Storm); Experience with Linux, Unix shell scripting, noSQL, Machine Learning; Knowledge and experience with cloud environments like AWS/Azure/GCP; Knowledge of Scrum, Agile. Requirement: Required Qualifications: Experience with visual reports and dynamic dashboards design and development on platforms like Tableau, Qlik, PowerBI, SAS, or CRM Analytics. Experience with SQL, ETL, data warehousing, BI. Knowledge of Big Data. Strong verbal and written communication skills in English. Benefits: Competitive salary 2625 – 4500 EUR gross Flexible vacation + health & travel insurance + relocation Work from home, flexible working hours Work with Fortune 500 companies from different industries all over the world Skills development and training opportunities, company-paid certifications Opportunities to advance career An open-minded and inclusive company culture Role: Visualization Expert Department: UI/UX Education: Bachelor’s Degree from Computer Science, Statistics, Applied Mathematics, or another related field

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0 years

0 Lacs

India

On-site

Company Overview: Reloy is a real estate technology startup reimagining real estate loyalty in India. We recently raised funding from one of the biggest housing finance banks in India and are on the verge of explosive growth. We are already backed by some of the biggest real estate developers such as Mahindra, Shapoorji Pallonji, Piramal, Godrej, Brigade, DLF etc. and are continuing to scale our client base. Job Overview: We are seeking a seasoned and dedicated Operations Executive to lead our client dashboard management efforts. The ideal candidate will be responsible for overseeing all aspects of client dashboards, including highlighting missing information, data collection, testing new releases, preparing release notes, coordinating deployments, conducting demos, managing client feedback, and ensuring seamless communication with internal teams. This role demands a high level of expertise in client operations, exceptional organizational skills, and the ability to lead initiatives that contribute to the success of our client relationships. Kindly find the JD for Operations Executive Key Responsibilities: Client Dashboard Management: Oversee the management of client dashboards, ensuring completeness and accuracy of information. Proactively identify and highlight missing information, collaborating with clients to address any gaps. Data Collection and Validation: Regularly collect data from clients based on established schedules. Ensure the accuracy of the data collected, promptly addressing any discrepancies. Testing and Release Management: Conduct thorough testing of the platform before each new release. Prepare comprehensive release notes detailing changes and enhancements. Coordinate with clients for deployment schedules and provide necessary support during the deployment process. Demo Sessions: Conduct demo sessions for both internal and external clients to showcase new features and functionalities. Address questions and provide clarification on dashboard features during demo sessions. Client Feedback Management: Manage feedback received from clients, ensuring timely responses and updates. Work closely with internal teams to prioritize and address any issues or suggestions raised by clients. Internal Platform Maintenance: Ensure that client platforms are consistently updated with the latest information and features. Collaborate with internal teams to implement updates and improvements to enhance client experience and timely deployments. Client Training: Develop and deliver training sessions for clients on dashboard features, ensuring they maximize the value of the platform. Coordination with Internal Teams: Act as a liaison between clients and internal teams to facilitate effective communication and issue resolution. Collaborate with various teams to gather necessary details required for client operations. Job Type: Full-time Pay: Up to ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Application Question(s): Do you have experience in Real Estate. Work Location: In person

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3.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As an AWS Infrastructure Engineer, you play a crucial role in building, and maintaining a cloud infrastructure on Amazon Web Services (AWS). You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the Cloud infrastructure on AWS Continuously monitoring the health and performance of the infrastructure and resolving any issues. Using tools like CloudFormation, Terraform, or Ansible to automate infrastructure provisioning and configuration. Administer the EC2 instance’s OS such as Windows and Linux Working with other teams to deploy secure, scalable, and cost-effective cloud solutions based on AWS services. Implement monitoring and logging for Infra and Apps Keeping the infrastructure up-to-date with the latest security patches and software versions. Collaborate with development, operations and Security teams to establish best practices for software development, build, deployment, and infrastructure management Tasks related to IAM, Monitoring, Backup and Vulnerability Remediation Participating in performance testing and capacity planning activities Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: 3 - 6 years of hands-on experience in AWS Cloud, Cloud Formation template, Windows/Linux administration Understanding of 2 tier, 3 tier or multi-tier architecture Experience on IaaS/PaaS/SaaS Understanding of Disaster recovery Networking and security expertise Knowledge on PowerShell, Shell and Python Associate/Professional level certification on AWS solution architecture ITIL Foundational certification Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of container technologies such as Docker, Kubernetes and OpenShift. Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Knowledge on Chef, Puppet, Bamboo, Concourse etc Knowledge on Microservices, DataLake, Machine learning etc Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with AWS, System administration, IaC etc Location: Hyderabad/ Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302308 Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. " Job Description Role title: Business Analyst - Marketing Activation Type: Individual Contributor (Violet role band) Reporting to: Lead Marketing Activation Location: Hyderabad Purpose: Analysing data to help our team make informed decisions about procuring marketing inputs at the right price, maximising savings, ensuring on time in full deliveries maintaining highest standards of quality and service levels. Along with procurement, support needs to be provided to various functions of Field Transformation. Objective: With help of analytics, support in our pursuit of world class procurement by ensuring optimal lead time to SCM / adherence to Marketing Code and compliance norms / provide novel and innovative reminders at optimised cost to enable marketing promotion of GG India brands Responsibilities: Prepare and share with all stakeholder’s performance dashboards on procurement lead times Deep dive analytics on Savings realised through the Saral process and indicate cost-saving opportunities in the ongoing procurement Provide analytics to help optimize SLOB (Slow Moving and Obsolete) Inventory of marketing materials Users/PMT Dashboard on Saral Lead Time and Inventory Concern Boards. OEM Uptake Analytics & users/ teams uptake maximization for realizing savings E-Commerce Procurement Analytics support – pricing index, B2C-B2B variance and service level metrics Evaluate vendors by creating an index on most frequent best pricing, quality, service levels, adherence to delivery schedules etc and provide vendor selection recommendations. Maintain ASN Dashboard aligned to the despatch schedule and provide early warning to Marketing Activation Team & Buyers in case of at-risk deliveries. Basis historic service levels provide pin code wise transporter selection recommendation. Identify the adherence to SLAs by Transporters and facilitate course correction in pockets of inefficiencies if any. Provide analytics support for Marketing S&OPs and similar forums for other field transformation teams. Qualifications Education & Experience: MBA with 4-6 years of experience in analyst roles in pharma industry and at least 2 years in procurement analyst role. Background in finance will be an added advantage. Operating network: Internal: Cluster Marketing Activation Team members, Marketing Operations, Marketing team, SCM, Finance & other functions of Field Transformation External: Suppliers and eCommerce Platforms Business Understanding: Understanding of the pharma business, sales and marketing and supply chain processes; Clear understanding of marketing promo inputs and requirements Technical skills: Good analytical skills and expertise in excel. Knowledge of Power BI & Python will be preferred. Behavioural skills: Collaboration, Performance orientation, Influencing skills, Service mind-set, Stakeholder management, Open-minded and inclusive, Data based decision making and ability to provide insights to enable decision making. Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. " Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. Act as a key leader for cross-functional Scrum development team to deliver valuable product enhancements and integrations. Understand and convey the business processes and problems to the Scrum team. This job represents the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Support change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Have worked on analytical dashboard to review the program adaption and build specific improvements to enhance Customer Experience Worked on any Presale/RFP or equivalent positions to spearhead the Business Problem Idea to Implementation without full clarity on Prior experience on Logistics is must as this position is an immediate hiring for critical job Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Requirements Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

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0 years

3 - 4 Lacs

Mumbai

On-site

ACCOUNTABILITIES & RESPONSIBILITIES ACCOUNTABILITIES ACTIVITIES 1 Analysis of Internal petroleum price trend and updation of inputs to Management Dashboard reflecting expected price changes in domestic markets in coming fortnight which aids in decision making. Updation of daily international price movement’s update to Dashboard from various publications. Updation of Refinery Transfer prices. 2 Fixation of Retail Selling Price (RSP) for retail outlets on a daily basis and analysis of same based on competitor’s price changes and marketing inputs. Daily finalisation of Domestic Prices for petroleum products. Planning & analysis. MIS to management on the margin analysis that aids in decision making for pricing philosophy. Updation of RSPs based on changes in RTKMs, taxation, freight change, etc. 3 Updation of discounts and selling price for bulk products and sales to PSUs for allocated product category / geographical area on a fortnightly and monthly basis and analysis of same based on competitor price changes and marketing inputs. Fortnightly and Monthly finalisation of Domestic Prices for petroleum products. Pricing for customers based on specific contracts, tenders/ formulae based, etc. Ensure adherence to discount policy. Updation of selling price based on changes in taxation, etc. Provide support to B2B team related to price inputs for various proposals/ tenders 4 Timely updation of prices in SAP for allocated zones / geographical areas and communication to respective Zones / Divisional Offices through pricing Circulars This requires uploading prices in SAP and conducting price check to ensure correct reporting of prices Reviewing updations made by reportees by conducting random checks 5 Analysis for differences observed in Nayara RSPs for all retail outlets with field inputs and recommending action for changes, if any. Analysis and corrections of RSPs if necessary. Keeping track of PSU RSPs and changes in price structure. 6 Mapping and configuration of new pricing mechanisms and/ or changes in tax/ duty structure in SAP based on type of end customers and products. Configuration and updation in SAP Supervising testing of updated changes in SAP Ensuring accuracy once the changes are moved to production 7 Providing inputs on prices, basis futures, market variables, government interferences in policies and tax structures for future planning (both short term and medium term) Providing daily rolling plan inputs. Working jointly with EPS and IST team for providing price inputs for various scenarios for Business / term crude and rolling plan (Forwards). 8 Determination of Internal Transfer Prices for Own Consumption of petroleum products and Computation of Standard Costing Aiding internal transfer of material between Marketing and Refinery. Computation and circulation of Standard Costing report to FP&A team on a fortnightly basis 9 Prepare presentation material for External Conferences, induction for new joinees, management reviews, etc. highlighting key trends, scenarios and basis of pricing affecting overall revenue of the business. Structuring and preparation of presentations and participation in interaction sessions. Conducting induction sessions for new joinees/ transferees, etc. 10 Review pricing discrepancies and audit observations for allotted zones/products/ geographical area if any and ensure closure of same within a reasonable time. Address pricing discrepancies in consultation with all concerned. Address audit queries and provide timely response. 11 Liasoning with Industry Working Group and Nayara Field Ops for keeping up with the current market trends Maintaining touch with Industry members to gain know how of market scenario and potential changes that might affect Nayara Addressing queries from field and resolving their issues, queries if any 12 Be responsible for the work conducted by juniors under his / her guidance and supervision. To train, motivate and mentor junior resources working with her / him. Reviews the works carried out by team members and address their queries. Train, motivate and mentor them. Work jointly with team members and help them develop requisite skill sets.

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5.0 - 8.0 years

3 - 9 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: VMware Server Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 3.0 years

0 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Payroll(IT). Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

3 - 9 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

25 - 27 Lacs

Chennai

On-site

Experience : 10+ Years Work location: Bangalore, Chennai, Hyderabad, Pune - Hybrid J ob Description : Tableau lead developer Shift Time:- 2 to 11 PM IST Job Summary: We are seeking an experienced and proactive Lead Tableau Developer with strong expertise in MS SQL Server to drive the development of robust, insightful, and visually compelling business intelligence solutions. This role requires a hands-on technical leader who can collaborate with cross-functional teams, gather business requirements, design data models, and deliver impactful Tableau dashboards and reports. Key Responsibilities: Lead the design, development, and maintenance of Tableau dashboards and reports. Collaborate with business stakeholders to gather and understand reporting and visualization needs. Write complex T-SQL queries, stored procedures, views, and functions to support Tableau reporting needs. Optimize SQL queries and Tableau workbooks for performance and scalability. Create and maintain Tableau data extracts, data sources, and server content. Guide and mentor junior Tableau developers and data analysts. Define and enforce best practices for dashboard development, data governance, and visualization standards. Work with data engineers and database administrators to design and improve data models. Perform data validation and quality assurance on reporting deliverables. Support Tableau Server administration including scheduling, user access, and content promotion. Required Qualifications: 10+ years of experience in BI/reporting development. 5-8 years of hands-on experience in Tableau (Desktop and Server). Strong proficiency in MS SQL Server (2016 or later) including writing efficient T-SQL scripts and tuning performance. Experience designing and implementing interactive dashboards and visual analytics. Familiarity with data warehousing concepts and dimensional modeling. Strong problem-solving skills and the ability to translate business requirements into technical solutions. Excellent communication and stakeholder management skills. Job Type: Full-time Pay: ₹2,500,000.00 - ₹2,700,000.00 per year Schedule: UK shift Work Location: In person

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5.0 - 8.0 years

0 Lacs

Coimbatore

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Alation Data Catalog. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

0 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Performance Testing. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 3.0 years

4 - 6 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Health and Welfare (HW) Tech. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 years

0 - 0 Lacs

India

On-site

The Senior CRM Executive at Style feathers will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership. Key Responsibilities: Supervise CRM Executives and ensure high service quality and TAT adherence Handle escalated queries and resolve customer concerns effectively. Monitor ticket flow, assign priorities, and ensure timely closures. Train and support team members on SOPs and customer handling techniques. Collaborate with departments (Operations, Technical, QA) to resolve complex issues. Generate reports using CRM dashboards for performance reviews. Uphold a customer-first approach in all team functions. Required Skills & Competencies: Soft Skills Conflict Resolution Patience & Empathy Multitasking & Prioritization Team Mentoring Escalation Handling Communication Skills: Verbal, Written, Convincing Ability, Fluency – Most Preferable Technical Skills Advanced Excel CRM Software Knowledge (e.g., Zoho, Freshdesk) Dashboard Management Ticket Handling & Process Optimization Qualifications: Bachelor’s degree in any relevant discipline. 2–3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience. Key Performance Indicators (KPIs): Customer Satisfaction (CSAT) First Response & Resolution Times Escalation Rate SLA Compliance Coaching & Feedback Implementation Company Perks Join a company that values growth, collaboration, and excellence. We offer opportunities for continuous learning and career growth in the dynamic field. Flexible schedule. Health insurance. Internet reimbursement. Leave encashment. Paid sick time and paid time off. Provident Fund. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Mota Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Experience: CRM software: 2 years (Preferred) Language: English (Preferred) Location: Mota Varachha, Surat, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8154840234 Application Deadline: 19/06/2025 Expected Start Date: 17/06/2025

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Role: Tech Lead – ETL Location: Offshore/India Who are we looking for? We are looking for 10+ Years of Tech Lead – ETL; multi skilled in different technology mentioned below. Tech Stack: Data Integration Talend, EMR, Airflow DataStage Hue Apache TomCat Python Visualization and Reporting Cognos PowerBI Tableau QlikView MicroStrategy Sigma Monitoring/Scheduler Tools App Dynamics Data Power Operational Dashboard (DPOD) Microsoft System Center Orchestrator (IR Batch Scheduler) AutoSys AWS CloudWatch Technical Skills: Strong knowledge with working experience in one from each category mentioned above. Key Responsibilities: Should have knowledge in extracting data from heterogeneous sources such as databases, CRM, flat files, etc. Create and design the ETL processes and Pipelines Ensure Data quality, modeling and tuning Strong troubleshooting and Problem Solving skills to identify the issues quickly; provide innovative tools for that. Collaboration: Working with developers, other administrators, and stakeholders to ensure smooth operations and integration. Continuous Improvement: Staying up to date with the latest industry trends and technologies to drive continuous improvement and innovation. DevOps and Agile Practices: Aligning middleware operations with DevOps and Agile principles and contributing to automation of middleware-related tasks. Qualification: · Education qualification: Any Graduate Show more Show less

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0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Linkedin logo

Job Summary Working as a marketing analytics dashboard analyst within the Marketing insights data and tech team this role is part of the greater Global Marketing Team. This role will help to shape the strategic vision for the use of technology and data within marketing. This role will help to shape the strategic vision for analytics within marketing. The main function of this role is to work across sales and marketing to define marketing analytics needs and work with leadership to set analytics strateg Responsibilities Working with various teams across marketing to guide and document the analytics and reporting needs from our dashboards Guide marketing teams to achieve their needed insights to run the business and guide business decisions appropriately Supporting various marketing teams by defining strategic and user requirements helping to elicit process flow maps and assisting with development and execution of insights that help run the business. Use of established processes templates and tools used to be to communicate with the analytics development team to develop the desired analytics and insights Collaborating with technical development teams to help translate user requirements into system functionality and assist with testing. Developing training and user documentation and communication messages for releases. Show more Show less

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1.0 - 3.0 years

3 - 9 Lacs

Noida

On-site

We are seeking a Business Analyst for our group to work across AAC department to understand the data, reporting and analytics needs of the business. This role will be primarily focused on creating new and supporting existing Reports/Dashboards. It will include the opportunities to drive efficiency in operations by automating reports/ processes. Role will also require good working knowledge of like Power BI, Python, Tableau, SQL and Salesforce Sales Cloud administration, configuration, and customization activities, good understanding of objects and relationships in Salesforce. Job Description In this role, you will support the Ameriprise Advisor Center (AAC) that provides clients with personalized financial guidance and support in a centralized distribution model where advisors and staff working in a dynamic team-based environment. This role will support the AAC operations team to deliver digital customer experience capabilities for AAC advisors and clients using Salesforce and other Ameriprise integrated technologies. We are seeking a Business Analyst for our group to work across AAC department to understand the data, reporting and analytics needs of the business. This role will be primarily focused on creating new and supporting existing Reports/Dashboards. It will include the opportunities to drive efficiency in operations by automating reports/ processes. Role will also require good working knowledge of like Power BI, Python, Tableau, SQL and Salesforce Sales Cloud administration, configuration, and customization activities, good understanding of objects and relationships in Salesforce. Key Responsibilities Responsible to complete the required tasks within the pre-defined SLAs, maintaining required quality parameters. Help identify efficiencies through innovation using Lean. Providing support to existing Reports/Dashboard and creating new one as per business requirement. Manage multiple and changing priorities, expectations and concerns while working closely with business partners in a focused and responsive manner. Maintain reporting and other process documentation for Business Continuity purposes. Perform and deliver on ad-hoc business analysis on large data set based on business requests Create and refine process documentation and guidelines, including standard operating procedures and workflow diagrams, to facilitate understanding and consistency across teams. Assist in creating custom Salesforce workflows, processes, and validations to support sales and marketing operations. Collaborate with team members to analyze business needs and design basic data-driven solutions in Salesforce. Work closely with marketing, sales, and data teams to understand their requirements and provide technical support. Report challenges promptly and collaborate with mentors to resolve issues. Required Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. 1-3 years of experience in reporting and analytics; strong Knowledge & experience of working in Salesforce, Power BI, Python, Tableau & SQL queries. Experience in driving user adoption and experience. Strong written and verbal communication skills and ability to communicate effectively at all levels of the organization. Collaborative and client centric approach with a high degree of personal accountability. Knowledge of AWS, Power App & Power Automate is preferred About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

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5.0 years

0 - 0 Lacs

Calcutta

On-site

Job Title: Admission Head / Admission Incharge Location: SALTLAKE/NEWTOWN/DOLTALA Reporting to: Principal / Management Job Summary: We are seeking a dynamic and result-oriented Admission Head/Incharge to lead the school’s admissions process. The ideal candidate will be confident, well-groomed, and possess excellent interpersonal and communication skills. They should be able to meet and exceed admission targets through strategic planning, effective team management, and a deep understanding of the education market. Qualifications & Experience: Graduate/Postgraduate in in Marketing). 5+ years of experience in school admissions, marketing, or educational sales. Prior experience in a leadership role will be an added advantage. Key Responsibilities: Lead and manage the end-to-end admissions process from inquiry to enrollment. Set monthly and yearly admission targets; plan and implement strategies to meet or exceed them. Groom and train the admissions team for professional presentation, parent handling, and pitch effectiveness. Conduct and oversee parent counselling sessions; handle walk-ins, phone, and online queries. Build strong relationships with prospective parents, ensuring a positive first impression of the school. Organize and manage open houses, school tours, orientation sessions, and promotional events. Maintain and update the admission dashboard, lead tracking system, and conversion ratios. Liaise with marketing and communications teams to align promotional strategies. Prepare timely reports and updates for management review. Ensure all communication with parents reflects professionalism, empathy, and brand values. Key Skills Required: Excellent grooming, presentation, and interpersonal skills. Strong command over English and regional language (as applicable). Sales-oriented mindset with proven ability to achieve targets. High emotional intelligence and ability to connect with parents. Strong leadership and team management skills. Proficiency in MS Office, CRM systems, and data handling. Ability to work under pressure and adapt to changing priorities. TARGET ORIENTED & TEAM GROOMING CAPABILITY Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 5 years (Required) Work Location: In person

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5.0 - 8.0 years

4 - 7 Lacs

Calcutta

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Azure Logic Apps. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Andhra Pradesh

On-site

Agile Product Owner Lead Analyst - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview As a member of the DD&AE Technology Innovation Team, the Technical Product Owner is responsible for developing a deep understanding of new ideas, problems or opportunities and then working with engineering and architecture to generate solution ideas, design experiments, and prioritize execution of those experiments to drive to a working prototype, or a decision to move on to the next idea. The product owner will have a particular focus on identifying, articulating, measuring and proving out the value of a potential solution. Responsibilities Act as a technical product owner for Evernorth’s Digital, Data and Analytics Engineering Technology Innovation Team to break down, test, and learn to develop solutions for complex problems in the DD&AE organization Work with Engineering to own and drive scrum or kanban ceremonies as agreed with team Author and maintain documentation for the team and presenting to stakeholders, including mission, objectives, prototype/feature roadmaps, business requirements and functional specifications Write, prioritize, sequence, and accept features and tasks related to the concepts the team is working on Drive alignment on priorities and next steps across partner teams and/or vendors through demos, feedback loops, and trusting relationships Own decisions on priorities, in collecting feedback and collaborating with business, engineering and leadership and understanding effort, dependencies, and value Lead the creation and maintenance of an innovation dashboard, collecting status and reporting on outcomes to provide insights and metrics that showcase efficiency and point to opportunities for improvement As prototypes are successfully completed, coordinate handoff to other teams for production implementation, packaging documentation for knowledge transfers and allotting capacity to team for transition Qualifications Required Skills & Experience: Bachelor’s degree with a business, management, and/or technical focus preferred 5 to 8 years of experience in an Agile Technology organization Experience driving agile and/or lean product development with demonstrated record of delivering incremental value within a larger solution or deliverable Direct relevant work experience developing data solutions, preferably experience with analytics or big data platform engineering Excellent conceptual and analytical thinking and communication skills through whiteboarding, presentations, and written content creation Ability to think creatively about problems and try new things with a “fail fast” mindset Nice to Skills & Experience: Experience and knowledge of innovation processes, best practices and workflows Finance or Healthcare data and analytics industry experience Demonstrated record of building data capabilities (vs. turn-key products) and communicating their value through solution selling or business value consulting Understanding of analytics and data science processes including model development lifecycle, model performance management and governance, and software development lifecycle Location & Hours of Work < >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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5.0 - 8.0 years

4 - 7 Lacs

Visakhapatnam

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: WebMethods. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Bihar

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Description Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. Act as a key leader for cross-functional Scrum development team to deliver valuable product enhancements and integrations. Understand and convey the business processes and problems to the Scrum team. This job represents the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Support change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Have worked on analytical dashboard to review the program adaption and build specific improvements to enhance Customer Experience Worked on any Presale/RFP or equivalent positions to spearhead the Business Problem Idea to Implementation without full clarity on Prior experience on Logistics is must as this position is an immediate hiring for critical job Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Requirements Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

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3.0 - 6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

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Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As an AWS Infrastructure Engineer, you play a crucial role in building, and maintaining a cloud infrastructure on Amazon Web Services (AWS). You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the Cloud infrastructure on AWS Continuously monitoring the health and performance of the infrastructure and resolving any issues. Using tools like CloudFormation, Terraform, or Ansible to automate infrastructure provisioning and configuration. Administer the EC2 instance’s OS such as Windows and Linux Working with other teams to deploy secure, scalable, and cost-effective cloud solutions based on AWS services. Implement monitoring and logging for Infra and Apps Keeping the infrastructure up-to-date with the latest security patches and software versions. Collaborate with development, operations and Security teams to establish best practices for software development, build, deployment, and infrastructure management Tasks related to IAM, Monitoring, Backup and Vulnerability Remediation Participating in performance testing and capacity planning activities Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: 3 - 6 years of hands-on experience in AWS Cloud, Cloud Formation template, Windows/Linux administration Understanding of 2 tier, 3 tier or multi-tier architecture Experience on IaaS/PaaS/SaaS Understanding of Disaster recovery Networking and security expertise Knowledge on PowerShell, Shell and Python Associate/Professional level certification on AWS solution architecture ITIL Foundational certification Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of container technologies such as Docker, Kubernetes and OpenShift. Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Knowledge on Chef, Puppet, Bamboo, Concourse etc Knowledge on Microservices, DataLake, Machine learning etc Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with AWS, System administration, IaC etc Location: Hyderabad/ Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302308 Show more Show less

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