Customer Technical Support Executive Interns

Job Responsibilities:
Onboarding the Hotels, setting up the CRS, POS, channel Manager & booking engine. Maintained good relationships with clients and provided service of high standard and quality. Excellent knowledge and understanding of all OTAs extranets. Working as a revenue manager to increase the revenue of the hotel. Hotel listing on multiple channels/OTAs. Strategic Promotions & Marketing. Reliable connection & expert connectivity managers for booking to answer any question regarding OTA. Respond phones calls/email, respond to tickets and provide excellent customer service in a timely and efficient manner. Take full responsibility for managing a growing customer portfolio. Understanding the client requirement & delivering the best solution with the most benefit in terms of time and quality. What We are looking for in a Candidate: Should be Confident & Dynamic Excellent Communication Skills Good negotiation skills Quick understanding Flexible and have Can Do approach Pro-active and ready to take initiative Key Skills: Strong Communication Skills, Technical Skills, Software skills, Customer Handling, Strong Convincing skills, interpersonal skills, leadership skills. Qualification: Graduate- B.tech / BE/ BCA / BBA /BA Role: Customer Retention - Non Voice Industry Type: Travel & Tourism Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: BCA in Computers, B.Tech/B.E. in Any Specialization, Any Graduate PG: Any Postgraduate Key Skills Please note that we have requirements for this role in Gurgaon.