1 - 3 years
3 - 4 Lacs
Posted:1 hour ago|
Platform:
Work from Office
Full Time
Process: US Medical Insurance (International Voice Process)
Shift: Night Shift (5:30 PM 3:00 AM)
Working Days: 5 Days (2 Week Offs)
Qualification: Intermediate (10+2) & Above
Experience: Minimum 1 year in International Voice Process (mandatory)
Package: Up to 32,000 (Take Home) | 35,500 CTC | 4.26 LPA
Female employees Home drop (within 30 km radius)
Male employees Nodal point drop (within 30 km radius)
~Handle inbound and outbound calls with US customers related to medical insurance queries.
~Provide accurate information, resolve issues, and deliver excellent customer service.
~Ensure attention to detail while meeting productivity and quality benchmarks.
~Strictly follow compliance guidelines and company policies.
Minimum qualification: 10+2 / Graduate.
Minimum 1 year of international voice process experience is mandatory.
Excellent English communication skills (verbal & written).
Strong problem-solving ability with a customer-first approach.
Flexible to work in night shifts and extended hours (OT applicable).
Relieving letter from previous organization is mandatory.
Rounds: 2 (Test Round + Manager Round)
Test Module Includes:
*Audio Voice Test
*Text Comprehension
*Transcription Comprehension
Final Round: Manager Interview
Mode of Interview: Virtual
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Maheshwari HR
96032 70263
Axis Services
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