Customer Support Specialist

2 - 6 years

2 - 5 Lacs

Posted:4 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Active Listening

    : Demonstrate strong listening skills to fully understand client requirements and deliver tailored solutions.
  • Problem-Solving

    : Identify, analyze, and resolve complex challenges efficiently and effectively.
  • Effective Communication

    : Ensure clear and concise communication with internal teams and external stakeholders to foster collaboration.
  • Negotiation

    : Apply strategic negotiation skills to achieve win-win agreements and maintain positive relationships.
  • Performance Enhancement

    : Monitor individual and team performance, implementing strategies to drive continuous improvement and achieve business objectives.
  • Strategic Thinking

    : Use critical thinking and analytical skills to evaluate situations, identify opportunities, and develop actionable strategies for success.

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