Customer Support Specialist

Position: Contracting Support Executive

Job Location: Ahmedabad

Experience : 1-5 yrs.

Job Profile :

• Uploading Contracted Rates, Promotions, Stop Sales and Offers on the Extranet system, and making sure the accuracy is managed through out the process.

• Maintaining a good uploading speed with utmost accuracy while working so that the important updates and modifications are loaded on system within the stipulated time and, as per the instructions and guidelines provided by the hotels.

• Develop a strong know-how about the Extranet Product while learning the process, and demonstrate a visible improvement as time passes by.

• Providing support to the Operations and Accounts Team by communicating with hotel partners and, managing to execute the support requirements.

• Maintaining a good co-ordination within the team to help rotate the tasks internally and effectively, to provide best outcome.

Desired Profile:

• Candidate having hotel contracting experience will be preferred.

• Should have a good written and Spoken English Communication and should understand the written instructions well.

• Should be good in doing basic calculations like Percentage, Discounts and Averages etc.

• Should have a good computer knowledge for operating MS Office(Excel, Word), Emails, Outlook etc.

Fresher Also Welcome

Job Types: Full-time, Fresher

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person