Job Description: Role: We are looking for a dedicated candidate who can add fuel to our mission of empowering exporters by assisting them with data requirements. Responsibilities: Coordinate and assist multiple stakeholders at a time. Gathering, collating, and preparing documents, materials, and information for data entry. Conducting research to obtain information for incomplete documents and materials. The role would require traveling and providing the services at the client' location. Reporting all the status back to their respective managers. Handle the data in Excel like a pro. Use the internal software to update the details of the products. Be responsible enough to work individually and without much support. Qualifications and Skills: Freshers can also apply. Bachelors degree or Equivalent experience. Open to travel. Good knowledge of MS Excel, Word, PowerPoint, etc. Enthusiastic, positive, and highly energetic. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multitask, organize, and prioritize work. Compensation: Best in the industry

Were looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods. Job Description: Role Backend Engineers to join our team and build seamless integrations with third-party systems. This role is ideal for engineers with experience in FastAPI, Python, and designing scalable backend services. You will own the entire lifecycle of integration projects, from gathering requirements to deployment, ensuring efficient and maintainable solutions. Responsibilities: Design & Development: Build and maintain backend services, APIs, and data pipelines in a Python-based stack. Integration Development: Develop and optimize integrations with external systems, handling data synchronization and transformations efficiently. Technical Ownership: Own the end-to-end development process, from gathering functional requirements to testing and deployment. Scalability & Performance: Identify performance bottlenecks, improve system reliability, and ensure scalable architecture. Collaboration: Work closely with internal teams (product, support, and other engineering teams) to understand requirements and provide robust technical solutions. Continuous Improvement: Proactively identify areas for improvement in existing integrations and backend systems. Requirements: Education: Bachelors degree in Computer Science, Engineering, or a related field. Experience: Minimum 3 years of software development experience, primarily in Python. Mandatory Skills: Hands-on experience with FastAPI. Experience designing and maintaining backend services and APIs. Understanding of SQL and NoSQL databases. Familiarity with asynchronous programming and event-driven architecture. Preferred Skills: Experience with Django or other Python frameworks. Exposure to B2B SaaS products or enterprise integrations. Understanding of authentication and security best practices (OAuth, JWT, etc.). Experience working with ETL pipelines and data synchronization. Soft Skills: Strong problem-solving and analytical skills. Ability to make technical trade-offs and balance short-term and long-term goals. Excellent communication skills for cross-functional collaboration.

Responsibilities: Own paid performance across Google Ads, Meta Ads, LinkedIn Ads, and retargeting networks Develop full-funnel paid campaigns targeting wholesale distributors across priority verticals Write ad copy, set up A/B tests, define budgets, and optimize for CPL, CAC, and ROAS Collaborate with design and content teams on creative assets, landing pages, and keyword-targeted content Build and manage retargeting strategies across platforms (Google Display, Meta, LinkedIn) Identify and scale best-performing audience segments using firmographic and intent signals Monitor performance, report on KPIs, and iterate rapidly to improve conversions and pipeline impact Stay ahead of ad platform changes, targeting capabilities, and benchmark trends for B2B SaaS What Were Looking For 3+ years in performance marketing for B2B SaaS, ideally with vertical SaaS or industry-specific products Deep hands-on experience with Google Ads, Meta Ads, and LinkedIn Ads Strong understanding of B2B buyer journeys, especially in mid-market andenterprise segments Experience managing retargeting and remarketing campaigns across platforms Ability to build and optimize full-funnel campaigns (TOFU MOFU BOFU) Data-driven mindset with strong grasp of conversion tracking, attribution, andreporting Comfortable working with cross-functional teams (growth, sales, design, product marketing) Preference for candidates with experience marketing to U.S.-based audiences Bonus: Experience marketing to wholesale, manufacturing, or distributor audiences

Role: We are looking for a skilled and proactive WordPress Website Manager to join our team in Bangalore. As the key owner of our website infrastructure, you will be responsible for maintaining, updating, and optimizing our corporate website. This includes content updates, performance improvements, data tracking, and implementing website changes based on business needs. This role is ideal for someone who understands both the technical and content side of WordPress, is detail-oriented, and takes ownership of website performance and content accuracy. Responsibilities: Website Management Manage day-to-day website operations on WordPress. Publish and update content (pages, blogs, banners, etc.) using Elementor or other builders. Ensure all links, forms, and navigation function properly across devices. Data Logging & Tracking Log all major website changes, deployments, and incidents. Set up and maintain website analytics (Google Analytics, Search Console, Tag Manager). Monitor site traffic, user behavior, and conversion paths. Performance & SEO Optimization Run regular performance checks using tools like Google PageSpeed, GTmetrix, and Lighthouse. Optimize images, CSS/JS delivery, and implement caching strategies. Ensure SEO best practices across metadata, structured data, and crawlability. Plugin & Theme Management Update and maintain plugins/themes without breaking the site. Manage staging and production environments for safe updates. Troubleshoot conflicts and plugin issues effectively. Security & Backup Ensure the site is secure using plugins like Wordfence or similar. Manage regular backups and maintain a rollback plan. Monitor uptime and resolve downtime quickly. What Were Looking For 25 years of hands-on WordPress website management experience. Strong knowledge of WordPress CMS, Elementor, WPBakery, or similar visualbuilders. Familiarity with HTML, CSS, and basic PHP. Experience with analytics, tag management, and SEO tools. Prior experience working on content-heavy websites and implementing on-page SEO. Comfortable working with hosting dashboards (cPanel, Plesk, etc.) and managing basic DNS configurations. Attention to detail and a structured approach to documentation and reporting. Nice to Have - Exposure to WooCommerce or similar e-commerce plugins. Experience with basic graphic tools (Figma, Canva, Photoshop). Understanding of CDN setups and performance monitoring tools like Cloudflare or New Relic. Experience working in a cross-functional team with marketers, designers, and developers.

Why should you join us? - Huge Market Size: B2B commerce is just in India and the US. Our two main geos are a 5 Trillion$+ space, waiting to be disrupted. Every start-up has a risk of going to 0, but few have a market large enough to become 100B$+ companies. - Never-ending exciting opportunities: If you are a person who loves to dig deeper into problems, figure out solutions, take ownership and implement the solution and then chill - this is the right place for you. We are building something that has never been made before - Customers love us: There are many times when customers have invited us to stay with them to understand their pain points as we have exceeded their expectations in every feature launch, thats the ownership and quality bar we set here. Were looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods. Job Description: Role: As a Tech Support Engineer, you will play a pivotal role in resolving complex technical issues and ensuring seamless operation of our platform. You will work closely with the engineering team, using your skills to troubleshoot advanced problems, support API integrations, and contribute to improving product stability. This position is ideal for someone with a strong background in technical support, keen on building their expertise in SaaS infrastructure. Responsibilities: - Advanced Technical Support: Handle escalated technical tickets that require an in-depth understanding of the products infrastructure, APIs, and backend systems. - Issue Resolution: Diagnose and resolve technical issues related to data migration, application stability, and infrastructure. Document solutions in JIRA or our Support CRM for streamlined tracking. - Python Scripting: Use Python to create scripts for automating repetitive tasks, analyzing logs, or building custom tools to assist in debugging and issue resolution. - Technical Expertise Development: Deepen your understanding of WizCommerces tech stack, including APIs, databases, and backend components essential for troubleshooting. - Cross-functional Collaboration: Collaborate with engineers to solve complex issues and effectively communicate technical information to non-technical team members. Qualifications and Skills: - At least 4 years of experience in a technical support role, with knowledge of web technologies (HTML, CSS, JavaScript) and familiarity with APIs. - Strong problem-solving and debugging skills in a technical SaaS environment. - Effective written and verbal communication skills in English. - Ability to work during US hours (evenings and/or nights). Benefits: - Opportunity to work in a high-growth SaaS startup with a strong presence in the USA, India, and Canada. - Hands-on experience with advanced technical support in B2B SaaS infrastructure. Role location: Bengaluru Website Link:https://www.wizcommerce.com/

Role & Responsibilities: - Edit and animate video content, ensuring a smooth and polished final product. - Collaborate with the creative team to develop motion graphics, animations, and video effects that enhance storytelling. - Review and implement feedback from stakeholders to refine and improve video content. - Ensure all video content meets technical requirements for various platforms (social media, web, mobile). - Maintain an organized library of assets, project files, and final deliverables. - Stay updated on the latest trends in motion design and video editing techniques. - Work closely with designers, producers, and other editors to create cohesive content. - Manage multiple projects simultaneously, ensuring deadlines are met. Qualifications and Skills: - Bachelors degree in Film, Animation, Graphic Design, or a related field. - Proven experience as a Motion Editor or in a similar role. - Proficiency in video editing software such as Adobe Premiere Pro, After Effects, and Final Cut Pro. - Strong understanding of motion design principles, typography, and color theory. - Ability to work both independently and collaboratively within a team. - Strong organizational and time-management skills. - A keen eye for detail and a passion for storytelling through motion graphics. - Excellent communication skills to articulate creative ideas and concepts.

Role: You will be responsible for creating, maintaining, and updating all technical and operational documents as well as maintaining the Knowledge base, ensuring clarity, consistency, and accessibility for internal teams and end-users. You'll work closely with product managers, developers, customer success teams to deliver accurate and user-friendly content. Responsibilities: Develop and maintain clear, concise, and accurate documentation, including: Helpdesk articles and self-serve knowledge base Product FAQs and How-to Guides Internal SOPs and process documents Collaborate with product and tech teams to understand features and document them for end-users and internal use. Own the structure and version control of documentation repositories (e.g., Google Drive, Notion, Confluence, or similar platforms). Regularly audit and update existing documents to reflect product updates or policy changes. Coordinate with customer support to identify common queries and proactively build help content. Ensure consistency in tone, format, and terminology across all written materials. Qualifications and Skills: Bachelors degree in English, Journalism, Computer Science, or related field. 24 years of experience as a Technical Writer, preferably in a SaaS or tech environment. Strong command over written English, with the ability to simplify complex technical concepts. Familiarity with tools like Zendesk, Notion, Confluence, Google Workspace, or similar platforms. Basic understanding of SaaS products and B2B workflows is a plus. Experience maintaining documentation version control and structured formatting. Good to Have Exposure to UI/UX writing or microcopy. Ability to create visual content such as flowcharts or process diagrams. SEO understanding for help articles. What Youll Get Opportunity to work closely with cross-functional teams in a high-growth startup. Ownership of documentation processes with autonomy to improve knowledge flows. Fast-paced and collaborative work culture.

Role: We are looking for a sharp and process-driven HR Operations Executive to support core HR functions across the employee lifecycle. This role ensures seamless coordination between internal teams, timely documentation, and adherence to key HR processes and policies. Responsibilities: Facilitate onboarding, documentation, and exit formalities Coordinate inputs for monthly payroll processing Maintain employee records and ensure process compliance Support HR data accuracy and regular system updates Monitor attendance and leave data as per policy Handle routine employee queries and operational support Assist in internal HR communications and engagement activities Support policy updates and documentation as required What Were Looking For 1-3 years of experience in HR operations or a similar role Bachelors degree in Human Resources, Business Administration, or a related field (An MBA in HR or relevant certification is a plus) Strong attention to detail and coordination skills Good written and verbal communication skills Familiarity with HR systems and tools Ability to work independently and manage multiple priorities Compensation: Best in the industry Location: Gurugram Website Link: https://www.wizcommerce.com/

Role: We are looking for a highly motivated Support Operations Manager to oversee our growing support function and ensure seamless operations for our B2B SaaS platform. In this role, you will lead and mentor a team of Customer and Technical Support Specialists, drive process improvements, and act as the escalation point for complex technical issues. Your work will directly impact customer satisfaction, retention, and the overall success of WizCommerces support delivery. Responsibilities: Team Leadership and Operations Management: Supervise, mentor, and coach a team of Customer and Technical Support Specialists. Monitor team performance through KPIs (e.g., response time, resolution time, CSAT). Set goals, conduct regular one-on-ones, and support career development. Drive hiring, onboarding, and training of new support team members. Customer Support Oversight: Oversee the resolution of high-impact or escalated customer issues. Maintain a high level of customer satisfaction by ensuring timely and quality responses. Continuously assess team workloads and adjust resource allocations to ensure optimal coverage. Process Improvement and Strategy: Develop and implement support processes, SLAs, and quality assurance measures. Identify patterns in support tickets and collaborate with product/engineering to mitigate recurring issues. Lead initiatives to improve ticket deflection through documentation, self-service resources, and product enhancements. Cross-functional Collaboration: Act as the voice of the customer internally by sharing feedback with Product, Engineering, and Customer Success teams. Work closely with QA and Product teams during feature rollouts or product updates. Participate in product roadmap discussions and influence support-related enhancements. Tools, Reporting, and Documentation: Maintain and optimize support systems (Hubspot, JIRA, etc.). Generate and share regular reports on support metrics with leadership. Ensure the creation and maintenance of internal and external knowledge bases. Qualifications and Skills: Experience: 4+ years in a technical support role, with at least 2 years managing or leading a support team in a B2B SaaS environment. Technical Skills: Hands-on experience with troubleshooting web-based applications, APIs, and cloud platforms. Leadership: Proven ability to lead high-performing support teams and handle escalations under pressure. Customer Orientation: Strong customer-first mindset with excellent problem-solving skills and empathy. Communication: Exceptional verbal and written communication skills. Tools: Proficiency with support tools such as Hubspot, JIRA, Zendesk, or similar platforms. Analytical Mindset: Ability to use data to identify trends, measure success, and drive decisions. Preferred Qualifications: Experience supporting enterprise-level B2B clients. Familiarity with wholesale, distribution, or e-commerce platforms. Exposure to working in the US/EST time zones or supporting global customers. Benefits: Opportunity to work with a fast-growing B2B SaaS company making a tangible impact in the wholesale and distribution space. Collaborative and inclusive work environment. Competitive salary and benefits package. Opportunities for growth and professional development.

Were looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods. Job Description: Role Backend Engineers to join our team and build seamless integrations with third-party systems. This role is ideal for engineers with experience in FastAPI, Python, and designing scalable backend services. You will own the entire lifecycle of integration projects, from gathering requirements to deployment, ensuring efficient and maintainable solutions. Responsibilities: Design & Development: Build and maintain backend services, APIs, and data pipelines in a Python-based stack. Integration Development: Develop and optimize integrations with external systems, handling data synchronization and transformations efficiently. Technical Ownership: Own the end-to-end development process, from gathering functional requirements to testing and deployment. Scalability & Performance: Identify performance bottlenecks, improve system reliability, and ensure scalable architecture. Collaboration: Work closely with internal teams (product, support, and other engineering teams) to understand requirements and provide robust technical solutions. Continuous Improvement: Proactively identify areas for improvement in existing integrations and backend systems. Requirements: Education: Bachelors degree in Computer Science, Engineering, or a related field. Experience: Minimum 3 years of software development experience, primarily in Python. Mandatory Skills: Hands-on experience with FastAPI. Experience designing and maintaining backend services and APIs. Understanding of SQL and NoSQL databases. Familiarity with asynchronous programming and event-driven architecture. Preferred Skills: Experience with Django or other Python frameworks. Exposure to B2B SaaS products or enterprise integrations. Understanding of authentication and security best practices (OAuth, JWT, etc.). Experience working with ETL pipelines and data synchronization. Soft Skills: Strong problem-solving and analytical skills. Ability to make technical trade-offs and balance short-term and long-term goals. Excellent communication skills for cross-functional collaboration.

Job Description: Role: We are looking for a dedicated candidate who can add fuel to our mission of empowering exporters by assisting them with data requirements. Responsibilities: Coordinate and assist multiple stakeholders at a time. Gathering, collating, and preparing documents, materials, and information for data entry. Conducting research to obtain information for incomplete documents and materials. The role would require traveling and providing the services at the client' location. Reporting all the status back to their respective managers. Handle the data in Excel like a pro. Use the internal software to update the details of the products. Be responsible enough to work individually and without much support. Qualifications and Skills: Freshers can also apply. Bachelors degree or Equivalent experience. Open to travel. Good knowledge of MS Excel, Word, PowerPoint, etc. Enthusiastic, positive, and highly energetic. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multitask, organize, and prioritize work. Compensation: Best in the industry

Were looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods. Job Description: Role Backend Engineers to join our team and build seamless integrations with third-party systems. This role is ideal for engineers with experience in FastAPI, Python, and designing scalable backend services. You will own the entire lifecycle of integration projects, from gathering requirements to deployment, ensuring efficient and maintainable solutions. Responsibilities: Design & Development: Build and maintain backend services, APIs, and data pipelines in a Python-based stack. Integration Development: Develop and optimize integrations with external systems, handling data synchronization and transformations efficiently. Technical Ownership: Own the end-to-end development process, from gathering functional requirements to testing and deployment. Scalability & Performance: Identify performance bottlenecks, improve system reliability, and ensure scalable architecture. Collaboration: Work closely with internal teams (product, support, and other engineering teams) to understand requirements and provide robust technical solutions. Continuous Improvement: Proactively identify areas for improvement in existing integrations and backend systems. Requirements: Education: Bachelors degree in Computer Science, Engineering, or a related field. Experience: Minimum 3 years of software development experience, primarily in Python. Mandatory Skills: Hands-on experience with FastAPI. Experience designing and maintaining backend services and APIs. Understanding of SQL and NoSQL databases. Familiarity with asynchronous programming and event-driven architecture. Preferred Skills: Experience with Django or other Python frameworks. Exposure to B2B SaaS products or enterprise integrations. Understanding of authentication and security best practices (OAuth, JWT, etc.). Experience working with ETL pipelines and data synchronization. Soft Skills: Strong problem-solving and analytical skills. Ability to make technical trade-offs and balance short-term and long-term goals. Excellent communication skills for cross-functional collaboration.