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Neemans
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Customer Support Specialist

Customer Support Specialist

1 - 4 years

|

3 - 5 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

customer support customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide exceptional customer support through email, chat, and social media channels to resolve customer queries and concerns in a timely manner.
Handle multiple conversations simultaneously while maintaining accuracy and attention to detail.
Utilize problem-solving skills to troubleshoot issues and escalate when necessary.
Collaborate with internal teams (e.g., sales, product development) to address complex customer issues.
Maintain accurate records of all interactions using our CRM system.

More Jobs at Neemans

Customer Support Specialist

gurugram

INR 3 - 5 Lacs

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