Responsible for achieving assigned sales targets by identifying and developing new business sources within the allocated geography, maintaining strong relationships with sources, and ensuring the overall efficiency and productivity of the designated area. Key Responsibilities: Area / Geography Mapping Conduct regular mapping of the assigned area at lane-to-lane level. Identify potential business sources within the allocated geography. Report progress to the reporting manager during daily team huddles. Required Competencies: Comprehensive knowledge of the assigned geography. Ability to plan and segment the area effectively. Skilled in using tools and resources for source identification. What We’re Looking For: Strong interpersonal & selling skills Knowledge of home loan products and competitor offerings Planning, relationship management & objection-handling expertise 📍 Location: Delhi 💼 Experience: 1 Year + 💰 Remuneration: ₹22,000 per month . Customer Relationship Management Enhance customer experience through consistent engagement and service delivery. Cross-sell products where appropriate and assist with required documentation. Handle objections effectively and ensure smooth processing of home loan applications. Required Competencies: Knowledge of all relevant loan products and competing offerings. Understanding of KYC, legal, and technical documentation requirements. Proficiency in analysing credit documents and determining eligibility. Strong objection-handling and negotiation skills. Behavioral Competencies Must Have: Interpersonal Skills: Customer Relationship Management, Source Management. Planning: Geography Mapping, Sales Management. Selling Skills: Conversions, Handling Customer Objections. Good to Have: Creativity. Working from a Service Perspective. Logical Reasoning. Qualifications & Experience Graduate degree in any discipline (preferably in Business, Marketing, or related field). Prior experience in home loan sales or financial services preferred. Strong communication and networking abilities. Proficiency in MS Office and sales-related tools.
Freelance HR InternshipNature of Engagement Freelance, project-based internship (not employment). Independent contractor role; no statutory employee benefits. Flexible working hours with task-based accountability. Scope of Work Conduct telephonic/video interviews as per job descriptions. Assess candidate skills, communication, and job-fit. Submit structured feedback to the hiring coordinator. Attend 1 weekly online coordination meeting. Maintain accurate evaluation records. Duration Fixed 2-month internship (extendable based on performance). Auto-termination at the end of the term unless renewed. Payouts & Terms ₹300 per candidate successfully placed. Payment after 1 month of the candidate’s confirmed employment. Adjustments apply if the candidate exits within 3 months. [either monetary or place a new one without compensation] - so only hire candidates with a better retention mindset. No fixed stipend/salary; only performance-based payouts. Intern responsible for own tax compliance. Required Skills Strong verbal and written communication. Basic knowledge of recruitment and HR processes. Good evaluation and observation skills. Professional etiquette and politeness during interviews. Ability to maintain records and meet deadlines. Familiarity with MS Office/Google Docs for reporting. Preferred Qualification Completion of any professional HRM course (certificate holders will be given preference). Professional Terms Maintain confidentiality of candidate/client data. Deliverables remain the property of the platform. Misconduct or breach may lead to termination without payout. Either party may terminate with 7 days’ notice.
Technical Talent Acquisition Specialist – Freelancer Company Description We are a fast-growing HR solutions provider committed to connecting organizations with the right talent. Our focus is on simplifying the recruitment process, ensuring both clients and candidates experience professionalism, efficiency, and trust. Role Description This is a freelance, remote role for a Technical Talent Acquisition Specialist . You will be responsible for screening and interviewing IT candidates only – no sourcing, no targets, and no business development. Your role will focus on ensuring quality candidate assessment and providing structured feedback to help finalize hiring decisions. Responsibilities Conduct candidate screenings and technical interviews Evaluate IT/technical backgrounds and skillsets effectively Collaborate with hiring managers to understand role requirements Maintain confidentiality and professionalism throughout the recruitment process Provide a positive candidate experience Qualifications IT background is a must (education or work experience) Experience in Technical Recruiting and IT hiring processes Strong interviewing and assessment skills Excellent communication & interpersonal abilities Ability to work independently in a remote setup Familiarity with recruitment tools and platforms Bachelor’s degree in HR, Business, IT, or related field preferred Compensation 💰 Payout: ₹300 per successful selection (No fixed pay, purely selection-based payout model) Work Mode 🌍 100% Remote | Flexible Hours | Freelance Engagement 👉 If you are passionate about recruitment, have an IT background, and want to work in a flexible, performance-based setup, we’d love to hear from you!
Role Description The Data Analyst will be responsible for analyzing complex data sets, creating data models, and generating meaningful insights. Tasks will include interpreting data, analyzing results using statistical techniques, implementing data collection systems, and other strategies that optimize statistical efficiency and quality. The Data Analyst will also communicate results and provide ongoing reports to stakeholders. Qualifications Analytical Skills and Data Analytics experience Strong foundation in Statistics and Data Modeling Excellent Communication skills for presenting data insights Proficiency with data analytics tools and software such as SQL, Python, R Ability to work independently and remotely Bachelor's degree in Data Science, Statistics, Mathematics, or related field Experience in the technology or education industry is a plus
Company Description Desi Skill Hub is your trusted partner in navigating the job market. Dedicated to transparency and fairness, we connect job seekers with real and reliable opportunities shared by HR professionals. Our mission is to expose fraudulent job offers and ensure equal opportunities based on skills rather than certificates. We are a unified community committed to supporting and valuing each job seeker’s potential, actively improving our services to shape a safer and more equitable job market. Role Description This is a contract role for a Junior Web Developer located on-site in Jaipur. The Junior Web Developer will be responsible for assisting in both front-end and back-end development processes. This includes programming, web design, and general web development tasks. Daily responsibilities include coding, debugging, and collaborating with the design team to create functional and visually appealing web applications. Qualifications Possess skills in Front-End Development, Web Design, and Back-End Web Development Experience in Web Development and Programming Strong problem-solving abilities and attention to detail Good communication and teamwork skills Ability to work on-site in Jaipur Qualifications in computer science or a related field are a plus Prior internship or relevant experience in web development is advantageous
Role Description This is a full-time on-site role for a Senior Program Manager located . The Senior Program Manager will be responsible for overseeing and managing multiple projects, coordinating between various teams, ensuring that project timelines and goals are met, and solving any arising issues. The role includes tracking project performance, maintaining comprehensive project documentation, communicating with stakeholders, and leading project teams to success. This position demands strong leadership, strategic planning, and excellent organizational skills. Qualifications Project Management, Program Management, and Strategic Planning skills Strong Leadership, Team Coordination, and Organizational skills Problem Solving, Risk Management, and Decision-Making skills Stakeholder Communication and Relationship Management skills Proficiency in project management software and tools Excellent verbal and written communication skills Ability to work under pressure and meet deadlines Experience in the technology or education industry is a plus Bachelor's degree in Business Administration, Management, or a related field; PMP or similar certification is a plus
Job ID: AH-1056 | Human Resources Manager Location: Chennai, India | Type: Full-Time | Status: Open Summary We are hiring a Human Resources Manager to lead HR operations in India and support teams in the U.S. and Turkey . The role covers recruitment, compliance, payroll, performance management, employee engagement, and HR policy implementation. Key Responsibilities Lead recruitment & onboarding (India, U.S., Turkey). Manage employee relations, engagement, and performance reviews. Ensure compliance with labor laws (PF, ESI, Gratuity, local tax laws). Oversee payroll, benefits, and HRMS (GreytHR). Drive training, development, and policy updates. Handle HR administration for Chennai office. Qualifications Bachelor's degree in HR/Business Admin (HR certifications preferred). 57 years HR experience, 23 years in managerial role. Strong knowledge of Indian labor laws; exposure to U.S. & Turkey compliance preferred. Excellent communication and interpersonal skills. Compensation Competitive salary + statutory benefits (PF, Gratuity, etc.).
Field Sales Officer / Financial Services Associate – BFSI Location: Multiple branches (Kolkata,New Delhi, Chandigarh, Ludhiana, Lucknow, Jaipur, Chennai, Navi Mumbai & more) Salary: ₹2 LPA to ₹4 LPA + incentives Experience: 0-5 years in Home Loans / BFSI / Sales (Telesales experience for specific roles) Key Requirements: Must have two-wheeler (exception for some female roles) Minimum civil score 700 Localized candidates preferred What You’ll Do: Drive sales of BFSI products (Home Loans, Credit Cards, Insurance) Generate leads & build client relationships Achieve monthly sales targets Work independently in your assigned territory Why Join Us? Competitive pay with incentives Growth opportunities in BFSI sector Work in your local area
Role Description This is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical problems, and providing technical support. Additionally, the specialist will track and analyze customer interactions and feedback to improve service quality. Qualifications Customer Support and Customer Satisfaction skills Interpersonal Skills Technical Support skills Analytical Skills Excellent written and verbal communication skills Ability to work independently and remotely Experience in the education technology industry is a plus Bachelor's degree in a relevant field is preferred
Role Description This is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical problems, and providing technical support. Additionally, the specialist will track and analyze customer interactions and feedback to improve service quality. Qualifications Customer Support and Customer Satisfaction skills Interpersonal Skills Technical Support skills Analytical Skills Excellent written and verbal communication skills Ability to work independently and remotely Experience in the education technology industry is a plus Bachelor's degree in a relevant field is preferred
Shift Timing: Between 11 AM to 11 PM (9-Hour Shift) Experience Required: 7 Years Budget: ₹1.2 Lakh per Month Location: Remote Duration: 6 Months (Contract) Employment Type: Contract About the Role We are seeking an experienced Generative AI Developer to design, implement, and deploy advanced AI and machine learning solutions. The role focuses on Large Language Model (LLM) applications, Retrieval-Augmented Generation (RAG), and Generative AI pipelines, contributing to scalable, production-grade systems for global clients. Key Responsibilities • Design and deploy AI/ML applications leveraging LLMs, RAG, and vector databases. • Build and integrate retrieval systems, prompt workflows, and conversational AI applications. • Develop APIs (Python-FastAPI) and scalable microservices architecture. • Manage full lifecycle — model development, fine-tuning, deployment, and monitoring. • Handle large datasets (structured & unstructured) for AI training and optimization. • Collaborate cross-functionally with engineering, product, and data teams. • Ensure CI/CD integration, version control, and agile sprint delivery. • Maintain documentation, best practices, and scalable architecture standards. Required Qualifications & Skills • Master’s or higher degree in Computer Science / Engineering / related field. • 6+ years of hands-on ML experience, including NLP (text classification, sentiment, entity recognition). • 3+ years of experience building LLM-based applications (OpenAI, Anthropic, etc.). • Strong command over Python, LangChain, HuggingFace, and RAG pipelines. • Proficiency in vector databases (Weaviate, PineCone, FAISS). • Skilled in prompt engineering, function calling, and zero/few-shot learning. • Advanced knowledge of API/REST, FastAPI, Git, and collaborative workflows. • Experience with SQL/NoSQL databases, cloud infrastructure (AWS/Azure/GCP), and data streaming tools (Kafka, Event Hub, Kinesis). • Excellent communication and problem-solving skills. • Flexible to overlap with US Eastern Time as needed. Desirable Experience • Exposure to open-source LLM frameworks (Llama, Mistral). • Experience in regulated industries (Healthcare, BFSI). • Strong background in JavaScript (front-end/back-end) and microservice design. Documents Required (Pre-Joining Verification) • Aadhaar Card & PAN Card • 10th / 12th Marksheet & Certificates • Bachelor’s & Master’s Degree Certificates • Offer, Experience & Relieving Letters for all previous companies • Proof of Existence for all previous companies • Contact details (HR & Project Manager POCs) of previous employers • Last 2 months’ payslips
Job Opening: Customer Sales Executive –Fluent English [C1 Level] Location: Mumbai Salary Range: ₹25,000 – ₹35,000/month Work Type: Full-Time Open to: Freshers & Experienced Candidates Joining: Immediate Preferred Job Responsibilities: • Handle inbound and outbound customer calls efficiently. • Provide accurate information and resolve customer queries. • Maintain call logs and update CRM systems. • Ensure high levels of customer satisfaction. • Meet daily/weekly/monthly performance targets. Candidate Requirements: For Freshers: • Good communication skills in English • Willingness to work in a fast-paced call center environment. For Experienced Candidates: • Prior experience in BPO/voice process preferred. • Strong problem-solving and interpersonal skills.
Customer Service Executive – Freight Forwarding (US Shift) Location: Chennai, Tamil Nadu Experience Required: Minimum 4 Years CTC Range: ₹4 – ₹6 LPA Employment Type: Full-Time Shift: US Shift (Night Shift) About the Role We are seeking an experienced and customer-focused professional for the role of Customer Service Executive in the Freight Forwarding and Logistics domain . The role involves handling US-based clients, managing shipment-related queries, coordinating with operations, and ensuring seamless customer experience across freight processes. Key Responsibilities Customer Support: Handle customer inquiries related to freight forwarding, shipment status, delivery schedules, and customs documentation. Issue Resolution: Address and resolve customer complaints involving shipment delays, damages, or lost cargo efficiently and professionally. Order Tracking: Provide accurate, real-time shipment updates to clients ensuring transparency and customer satisfaction. Operations Coordination: Work closely with customs brokers, carriers, and warehouse teams to ensure timely dispatch, clearance, and delivery. Documentation Management: Prepare, verify, and maintain shipping documents such as Bill of Lading, Commercial Invoice, and Packing List. CRM & Reporting: Record all client interactions and shipment updates in CRM software (preferably HubSpot) and generate periodic reports. Customer Feedback: Collect and analyze customer feedback to identify recurring issues and contribute to process improvements. Escalation Handling: Manage escalated cases with professionalism, ensuring prompt communication and resolution. Process Enhancement: Suggest improvements to optimize customer service workflows and operational efficiency. Mandatory Requirements Experience: Minimum 4 years in Customer Service within Freight Forwarding / Logistics / Supply Chain . Communication: Excellent English communication skills (verbal and written) for interaction with US-based clients. CRM Tools: Proficiency in HubSpot or equivalent CRM software. Documentation: In-depth understanding of freight documentation such as Bill of Lading, Commercial Invoice, and Delivery Order. Operational Knowledge: Exposure to customs clearance , shipping regulations , and freight movement processes. Shift Flexibility: Comfortable working in US / Night shifts to support overseas clients. Preferred Qualifications Education: Bachelor’s degree in Business Administration, Supply Chain, or Logistics (preferred). Certifications (Preferred but not mandatory): Certified International Freight Forwarder (CIFF) Logistics or Supply Chain Certification (CILT / APICS / FIATA) CRM Certification (HubSpot Academy / Salesforce) Key Skills Mandatory: Customer Relationship Management (HubSpot / CRM Tools) Freight Documentation (BL, Invoice, Packing List) Shipment Coordination & Tracking Issue Resolution & Escalation Management Communication with US Clients Nice to Have: ERP or Cargo Management System (CargoWise, SAP Logistics) Process Optimization Experience Customer Feedback & Retention Analysis Personality & Behavioral Traits Strong problem-solving ability and analytical thinking Excellent organizational and multitasking skills Proactive, customer-oriented, and detail-focused Ability to remain calm and professional under pressure High sense of accountability and ownership Compensation & Benefits Salary Range: ₹4 – ₹6 LPA (Based on experience and skillset) Night Shift Allowance (as applicable) PF & ESI benefits after probation Learning and upskilling opportunities in global freight operations Work Mode & Shift Work Location: On-site, Chennai, Tamil Nadu Shift Timing: US Shift (Night Shift) – 5 Days a Week Why Join Us Exposure to global logistics operations and US clientele Collaborative work environment with growth opportunities Performance-driven rewards and recognition
Designation: Electrical Design Engineer Industry: Automation / Heavy Machinery / Manufacturing Location: Ghaziabad Experience: 3–4 Years Education: B.Tech – Electrical / Electronics Employment Type: Full-Time, On-Site Key Responsibilities Prepare and modify Electrical CAD & E-Plan drawings for panels and machines. Design and maintain control & operator panel layouts . Perform panel wiring, SPM maintenance, and troubleshooting . Manage electrical inventory and documentation . Coordinate with production and mechanical teams for smooth operations. Mandatory Skills AutoCAD / E-Plan expertise (3+ years) Electrical control and panel design (500–700 I/O systems) SPM wiring and maintenance Sensors, drives, switches, and pneumatic systems knowledge Electrical calculations & documentation accuracy Nice to Have Basic understanding of PLC and automation circuits Microsoft Excel/Word for reports and BOM tracking Ability to work independently on design-to-commissioning projects
Job Title: Security Analyst – Identity & Access Management (IAM) | 2+ Years | Bangalore (WFO) Location: Bangalore – Work From Office Contract Type: 1 Year (Extendable) Work Mode: Full-Time, 5 Days Onsite Shift: Rotational (Morning / Afternoon / Night) Interview Mode: Face-to-Face (Single Round) Notice Period: Immediate to 15 Days Employment Gap: Not beyond 3 months Role Overview Responsible for provisioning, de-provisioning, analyzing, and maintaining system access across multiple applications and platforms in line with IAM policies and procedures. Mandatory Skills (With Expected Experience) Identity & Access Management (IAM) – 2+ years Active Directory (AD) – 2+ years ServiceNow (Ticket Management) – 1.5–2 years MS Excel (Reporting / Reconciliation) – 1–2 years Microsoft Outlook (Workflow Communication) – 1+ year User Access Provisioning / De-Provisioning – 2+ years Access Certification & Reconciliation – 1–2 years Nice-to-Have Skills IBM Mainframe Access Handling ACF2 (Rules Writing / Modification) CICS / XACT / IMS / Web Applications Advanced Active Directory Management ServiceNow – Change Request Handling Education Bachelor’s Degree (Mandatory) Key Highlights Laptop Provided Single Interview Round (Hiring Manager) Work with global financial client (Northern Trust project) Stable 1-year contract with possible extension
Customer Service Executive Freight Forwarding (US Shift) Location: Chennai, Tamil Nadu Experience Required: Minimum 4 Years CTC Range: ?4 ?6 LPA Employment Type: Full-Time Shift: US Shift (Night Shift) About the Role We are seeking an experienced and customer-focused professional for the role of Customer Service Executive in the Freight Forwarding and Logistics domain . The role involves handling US-based clients, managing shipment-related queries, coordinating with operations, and ensuring seamless customer experience across freight processes. Key Responsibilities Customer Support: Handle customer inquiries related to freight forwarding, shipment status, delivery schedules, and customs documentation. Issue Resolution: Address and resolve customer complaints involving shipment delays, damages, or lost cargo efficiently and professionally. Order Tracking: Provide accurate, real-time shipment updates to clients ensuring transparency and customer satisfaction. Operations Coordination: Work closely with customs brokers, carriers, and warehouse teams to ensure timely dispatch, clearance, and delivery. Documentation Management: Prepare, verify, and maintain shipping documents such as Bill of Lading, Commercial Invoice, and Packing List. CRM & Reporting: Record all client interactions and shipment updates in CRM software (preferably HubSpot) and generate periodic reports. Customer Feedback: Collect and analyze customer feedback to identify recurring issues and contribute to process improvements. Escalation Handling: Manage escalated cases with professionalism, ensuring prompt communication and resolution. Process Enhancement: Suggest improvements to optimize customer service workflows and operational efficiency. Mandatory Requirements Experience: Minimum 4 years in Customer Service within Freight Forwarding / Logistics / Supply Chain . Communication: Excellent English communication skills (verbal and written) for interaction with US-based clients. CRM Tools: Proficiency in HubSpot or equivalent CRM software. Documentation: In-depth understanding of freight documentation such as Bill of Lading, Commercial Invoice, and Delivery Order. Operational Knowledge: Exposure to customs clearance , shipping regulations , and freight movement processes. Shift Flexibility: Comfortable working in US / Night shifts to support overseas clients. Preferred Qualifications Education: Bachelor's degree in Business Administration, Supply Chain, or Logistics (preferred). Certifications (Preferred but not mandatory): Certified International Freight Forwarder (CIFF) Logistics or Supply Chain Certification (CILT / APICS / FIATA) CRM Certification (HubSpot Academy / Salesforce) Key Skills Mandatory: Customer Relationship Management (HubSpot / CRM Tools) Freight Documentation (BL, Invoice, Packing List) Shipment Coordination & Tracking Issue Resolution & Escalation Management Communication with US Clients Nice to Have: ERP or Cargo Management System (CargoWise, SAP Logistics) Process Optimization Experience Customer Feedback & Retention Analysis Personality & Behavioral Traits Strong problem-solving ability and analytical thinking Excellent organizational and multitasking skills Proactive, customer-oriented, and detail-focused Ability to remain calm and professional under pressure High sense of accountability and ownership Compensation & Benefits Salary Range: ?4 ?6 LPA (Based on experience and skillset) Night Shift Allowance (as applicable) PF & ESI benefits after probation Learning and upskilling opportunities in global freight operations Work Mode & Shift Work Location: On-site, Chennai, Tamil Nadu Shift Timing: US Shift (Night Shift) 5 Days a Week Why Join Us Exposure to global logistics operations and US clientele Collaborative work environment with growth opportunities Performance-driven rewards and recognition
Customer Support Executive – Online Delivery Portal Location: Jadavpur, Kolkata (Hybrid: 1 Day Office Visit per Week) Salary Range: ₹12,000 – ₹18,000 per month Work Timings: 7:00 AM – 9:00 PM (Rotational Shifts) Employment Type: Full-Time About the Role We are hiring Customer Support Executives for a leading online fresh-vegetables delivery platform. The role involves resolving customer queries via phone and chat support, ensuring fast and accurate assistance to customers regarding orders, delivery schedules, and product concerns. Key Responsibilities • Handle inbound/outbound customer calls regarding order status, delivery, and product issues • Manage customer queries through chat support in a timely manner • Coordinate with the operations and delivery team to ensure issue resolution • Maintain polite and professional communication at all times • Record and update query logs for quality and service improvement • Follow company processes and guidelines for customer satisfaction Requirements • Minimum Higher Secondary (HS) pass / Graduate preferred • Good communication skills in Bengali and Hindi (English is an advantage) • Prior experience in customer support / telesupport is preferred • Basic computer skills (typing and chat handling) • Ability to work in rotational shifts between 7 AM to 9 PM [Including 2 Hours Break 1hr + 30 mins + 30 Mins] • Must reside in or near Jadavpur, Kolkata Benefits • Work-from-home flexibility: Only 1 day office visit per week • Attractive performance-based incentives • Stable industry with learning and growth opportunities
3-hour-Partime or 8 Hour Full time BDE role for students & women restarting careers — client outreach, lead follow-ups Employment Type: Full-Time/ Part-Time / Hybrid Experience: Freshers (0–3 Years) Salary: ₹12,000 – ₹20,000 per month (based on skills & location) About the Role This opportunity is ideal for college students or women looking to restart their career with flexible work hours. The role focuses on making customer calls, providing product information, and maintaining service quality standards. Full training will be provided. Key Responsibilities • Connect with customers via phone for support and follow-ups • Understand customer concerns and provide accurate solutions • Maintain call logs and update CRM systems regularly • Meet daily/weekly calling targets set by the team • Provide outstanding service with a positive attitude Required Skills • Good communication skills in English + local language • Basic computer proficiency (MS Office, CRM handling) • Active listening and problem-solving ability • Confidence in speaking with customers over calls Eligibility Criteria • Minimum Qualification: Graduation (Any Stream) • Freshers can apply • Ready to work in calling and customer engagement roles • Immediate joiners preferred Benefits • Incentives based on performance • Growth into senior support/sales roles • Skill development support
We're Hiring: Head – Production Manager (Manufacturing / Production Operations) 📍 Location: [City / Plant Location]: Mumbai | 🕒 Full-Time Role Are you a results-driven professional who loves turning plans into performance? We’re looking for a Head – Production Manager to lead our end-to-end manufacturing operations — from planning and process optimization to quality, cost control, and team leadership. What You’ll Do Lead complete production planning, scheduling, and execution to meet customer and organizational goals. Optimize resources, materials, and manpower for maximum efficiency. Drive process improvements that reduce costs and enhance product quality. Ensure on-time fitment, installation, and delivery of projects. Oversee equipment maintenance and ensure zero downtime. Implement and monitor quality control standards for consistent output. Manage and motivate a diverse production workforce — from operators to senior supervisors. Collaborate with Business Development, Design, and Customer Success teams for smooth project flow. Maintain budget discipline, cost tracking, and ERP-based reporting . Enforce safety and compliance standards across the production environment. What We’re Looking For Bachelor’s Degree in Production / Mechanical / Industrial Engineering or equivalent . 7–10 years of proven experience in production management, manufacturing operations, or quality control . Exposure to customized production or large-scale fitment/installation projects is an added plus. Expertise in ERP/CRM systems , process improvement , and team management . Strong leadership, communication, and problem-solving skills. A hands-on professional who thrives in a performance-driven, fast-paced environment . What to Expect Entrepreneurial work culture with decision-making freedom. Flat organizational hierarchy — your performance drives your growth . Opportunity to shape production strategy and efficiency from the ground up. Exposure to high-value projects and leadership collaborations.
Role Description This is a full-time on-site role located in the Greater Kolkata Area for a Customer Service Representative. The Customer Service Representative will handle day-to-day customer interactions, address inquiries, resolve complaints in a timely manner, and ensure that customers have an excellent experience. Responsibilities include maintaining records of customer interactions, supporting client needs, and identifying opportunities for service improvements. Remuneration : 12 to 18K Per Month Depending Upon skills and Experience Partial Work From Home Available [3 Days a Week] Qualifications Skills in Customer Service, Customer Support, and Customer Satisfaction Expertise in delivering outstanding Customer Experience and building long-lasting client relationships Strong communication, problem-solving, and interpersonal skills Ability to multitask and work effectively in a dynamic, fast-paced environment Proficiency in relevant software and CRM systems is a plus Experience in customer-facing roles in any industry is advantageous