Customer Support Specialist

Customer Support Executive

Role Overview:

• Managing and resolving customer queries with professionalism and empathy
• Handling escalations and ensuring timely resolution of faults/complaints within SLAs
• Supporting inbound sales through upselling and cross-selling

What Were Looking For:

• Minimum

  1 year of experience

  in customer support
• Ability to confidently handle customer disputes
• Experience managing

  multiple stakeholders

• Strong

  time management

  and ability to meet deadlines
• A team player who thrives in a dynamic environment

Role Details:

• Shift:

  Should be ok with Rotational shift - Afternoon Shift - 12:30 - 02:30 IST (Hoop)

• Work Mode:

  Work from Office (Contractual role)

• Location:

  Bangalore

• CTC:

  Hike on your last CTC (based on your interview and experience) Payroll Impact Infotech

• Benefits:

  Company-provided cab (both ways)

If this role aligns with your career goals send your updated resumes, or if you know someone who might be a good fit, please feel free to reach out or share this email with them.

Looking forward to hearing from you!

Regards,

Chitra Naidu HR Recruiter (7030653127)