Customer Support & Sales Executive

1 - 3 years

2 - 3 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Location: Gurgaon

Department: Customer Service

Job Type: Full-time

Key Responsibilities:

  • Conduct outbound calls, emails, and follow-ups to generate leads and convert them into sales opportunities.
  • Handle inbound inquiries from customers related to products and solutions.
  • Qualify prospects and understand customer needs to propose the most suitable products.
  • Maintain and update the CRM system with accurate customer information, activities.
  • Provide excellent pre-sales and post-sales customer support and resolve client queries efficiently.
  • Prepare and present sales reports, forecasts, and performance metrics to management.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven inside sales experience (1-3 years preferred, depending on role level).
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Target-driven with a passion for sales and customer service.
  • Familiarity with CRM software and Microsoft Office Suite.

Send your CVs

Email- kritika@infiniserveitsolutioninc.com

Phone no.- 9430049665

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹27,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Work Location: In person

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