Company Name: Paperlink Softwares Pvt Ltd Shift time: Night Shift (8:00pm to 5:00am)-Monday to Friday & Alternate Saturday Address: Webel Tower 2, BN 9, BN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 We are looking for a dedicated and customer-focused International Voice Process Executive – Night Shift to handle client queries and provide exceptional support during night hours. You will be responsible for resolving customer concerns efficiently via phone, email, and chat while maintaining high service standards and ensuring a smooth customer experience. This is an international voice process, candidate must be fluent in English. · Handle inbound and outbound customer interactions with empathy and efficiency. · Adhere to the night shift schedule and demonstrate flexibility with shift timings when needed. Skills & Qualifications: Minimum 12th pass or graduate in any discipline. 6 months to 1 year of experience in customer service or BPO preferred (freshers may also apply). Excellent verbal and written communication skills in English. Comfortable working in night shifts and handling international clients (if applicable). Strong problem-solving skills and ability to handle pressure. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Work Location: In person
We’re Hiring! Position: Customer Support & Pet Care Sales Executive Company Name: Paperlink Softwares Pvt Ltd Location: Kolkata (Salt Lake – Sector V) | Work from Office | Full-time (Mon–Sat, 10:00 AM – 7:00 PM)Your Responsibilities: As a Customer Support & Pet Care Sales Executive, you will be the voice of our pet care division. Your key responsibilities will include:· Calling customers to confirm website orders & verify details. Following up with customers post-delivery to ensure satisfaction & pitch related products. Handle leads from our Pet Consulting section: · Connecting with pet parents & understanding their needs. Coordinating with veterinary consultants & scheduling appointments. Managing/recommending vet-suggested products & ensuring smooth order placements. What we’re looking for: Excellent communication in English & Hindi (Mandatory). Comfortable with calls & customer engagement. Basic knowledge of e-commerce/order management is a plus. Experience in Customer Support or Sales will be an added advantage. How to Apply: Send your CV to [email protected] Or call: 6290411970 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person Speak with the employer +91 6290411970
We’re Hiring! Position: Customer Support & Pet Care Sales Executive Company Name: Paperlink Softwares Pvt Ltd Location: Kolkata (Salt Lake – Sector V) | Work from Office | Full-time (Mon–Sat, 10:00 AM – 7:00 PM)Your Responsibilities: As a Customer Support & Pet Care Sales Executive, you will be the voice of our pet care division. Your key responsibilities will include:· Calling customers to confirm website orders & verify details. Following up with customers post-delivery to ensure satisfaction & pitch related products. Handle leads from our Pet Consulting section: · Connecting with pet parents & understanding their needs. Coordinating with veterinary consultants & scheduling appointments. Managing/recommending vet-suggested products & ensuring smooth order placements. What we’re looking for: Excellent communication in English & Hindi (Mandatory). Comfortable with calls & customer engagement. Basic knowledge of e-commerce/order management is a plus. Experience in Customer Support or Sales will be an added advantage. How to Apply: Send your CV to hrarpita2@paperlinksoftwares.com Or call: 6290411970 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person Speak with the employer +91 6290411970
Company Name: Paperlink Softwares Pvt Ltd Location: Kolkata (Salt Lake – Sector V) Interview Mode: Face to Face interview Working Mode: Work from Office (Monday to Friday & Alternate Saturday from 8:00 am to 5:00 pm) We is seeking a Research & Development Executive to play a key role in strengthening our vocational education and training programs. As part of our academic team, you’ll be responsible for: · Conducting academic and market research to identify new course opportunities · Supporting curriculum and course development, including self-accredited programs · Ensuring compliance with ASQA and VET Quality Framework standards · Collaborating with trainers and industry experts to enhance learning outcomes · Driving continuous improvement through data analysis and innovation What We’re Looking For: · 3–5 years of experience in R&D, curriculum design, or academic coordination · Strong research, analytical, and communication skills · Knowledge of Australian VET standards (ASQA, AQF) – desirable but not essential · A creative and proactive mindset with a passion for learning and innovation Apply now or send your CV to hrarpita2@paperlinksoftwares.com OR hrarpita@accit.nsw.edu.au Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person