Customer Support Representative

As a Customer Support Representative at our BPO company based in Pune, MH, you will be responsible for handling inbound and outbound customer calls with professionalism and efficiency. Your main duties will include providing accurate information to customers, assisting them in troubleshooting problems, and maintaining records of customer interactions and complaints. To excel in this role, you must possess strong communication skills, both verbal and written, along with basic computer knowledge. Empathy, problem-solving abilities, and a positive attitude are essential traits for successfully managing challenging customer interactions. Additionally, your willingness to work in rotational shifts and prior experience in customer support or BPO would be advantageous. In return, we offer a competitive salary package, opportunities for career growth, comprehensive training programs, and health insurance benefits. If you are passionate about delivering exceptional customer service and thrive in a dynamic work environment, we invite you to apply for this full-time, permanent position. Kindly consider the following application questions before applying: - Are you comfortable with our salary range - Are you okay working in a BPO profile - Are you currently residing in Pune, MH Join our team and be part of a collaborative work culture where your dedication and professionalism will be valued and rewarded.,