Rently Software Development Centre

We are looking for experienced professionals in international customer support, and we also welcome passionate freshers with excellent communication skills to join our growing team at Rently – a US-Based SaaS Product Company. Responsibilities: Deliver excellent customer service to all Rently users. Handle support requests primarily through voice support . Maintain high-quality standards in customer experience. Make real-time decisions to resolve issues effectively. Escalate complex requests to the appropriate internal teams. Adhere to ISO-certified company security standards . Requirements: Experience in international customer support/voice process preferred. Passionate freshers with strong verbal communication skills may also apply. Excellent spoken English and customer-handling skills. Willingness to work in US night shifts and during weekends (5-day work culture). What We Offer: A fully empowered, engaging, and innovative work environment. Accelerated career growth in a US-based company . Competitive compensation (best in the industry) with statutory benefits. Work Hours: Operating in US hours (Night Shifts). 5-day work culture (rotational offs, including weekends). Rently being an ISO certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same. Hours: Operating in US hours Be ready to work on night shifts and during weekends based on the work schedule (5 days Work Culture) Job Types: Full-time, Permanent Pay: From ₹250,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Application Question(s): Provide your current, active phone number for interview scheduling and communication during the hiring process. Provide your email address for our records and communication during the interview process. Are you currently serving a notice period ? If so, can you provide your last working date or the duration of your notice period at your current firm? Experience: Customer service: 1 year (Preferred) Work Location: In person