Customer Support Representative

You will be joining Shikshatam IT Private Limited as a Customer Support Representative, located in Indore. Your primary responsibility will be to engage with customers over the phone, providing them with information, addressing their inquiries, and resolving any issues they may have to ensure they have an exceptional customer experience. To excel in this role, you should possess cold calling skills, along with strong customer support, customer service, and troubleshooting abilities. Your communication skills should be top-notch, and you should be dedicated to ensuring customer satisfaction. You should also have the capability to efficiently and effectively solve problems that customers may encounter. Your interpersonal skills should be excellent, and you should maintain a friendly demeanor while interacting with customers. Previous experience in a customer support role would be advantageous, but it is not mandatory. You should be willing to work on-site in Indore to perform your duties effectively. At Shikshatam IT Private Limited, we offer a competitive salary and benefits package, along with ongoing training and development opportunities to help you enhance your skills. You will be part of a supportive and inclusive work environment that fosters career growth within the company.,