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GreenHonchos
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Customer Support Representative

Customer Support Representative

1 - 2 years

|

0 Lacs

noida uttar pradesh india

Posted:14 hours ago| Platform:

Apply

Skills Required

support service communication database

Work Mode

On-site

Job Type

Full Time

Job Description

Serve as the point of contact for customers enquiries via phone, email, chat.
Respond promptly and professionally to customer inquiries, concerns, and complaints.
Identify and troubleshoot customer issues, providing accurate and timely solutions.
Timely escalate complex problems to the appropriate department or supervisor when necessary.
Ensure customer satisfaction by exceeding service expectations and building positive

relationships.

Follow up with customers to ensure their issues are resolved to their satisfaction.

Required Skills

Any Graduate with 1-2 Years of experience in customer support.
Strong Communication (Written/Oral)
Strong problem-solving skills
Quick on toes response
Database Management

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