Customer Support Representative- International BPO

3 - 8 years

2 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are actively hiring for the role of BPO Associate / Senior CCE / Customer Experience/ Claims Specialist/ Customer support Representative. Position Details: Work Schedule: 5 days a week Required Skills: Excellent communication skills and atleast 3 years experience in International voice process Freshers/Graduates with good communication skills can apply No Graveyard Shifts Process: International Incentives: No targets, attractive performance-based incentives Job Responsibilities: Engage directly with customers via telephone Respond promptly and professionally to customer inquiries Resolve customer complaints and ensure a positive experience Collect and evaluate all relevant information to manage customer concerns Document inquiries, feedback, and complaints Keep track of actions taken to address customer needs Collaborate with internal teams to deliver seamless service Follow up on customer interactions to ensure complete satisfaction If you're interested and meet the criteria, feel free to reach out or drop your cvs at careers@webartindia.com

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