Customer Support Representative

As a skilled customer support executive, your role will involve addressing customer inquiries and resolving issues to ensure a positive customer experience. Your responsibilities will include providing accurate information about products or services, guiding customers in making informed decisions, and resolving issues efficiently to maintain high customer satisfaction levels. You will need to maintain a deep understanding of the company's products, services, and policies to address customer concerns effectively. Additionally, you will be expected to respond to customer inquiries through various channels such as phone, email, and chat, escalating complex issues to higher authorities when necessary and following up on resolutions. Keeping detailed and accurate records of customer interactions and inquiries will also be a key part of your role. Qualifications Required: - Exceptional problem-solving skills - Strong communication skills The company offers a competitive salary, a collaborative work environment, opportunities for professional growth, and comprehensive employee benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is full-time and permanent, with day shifts from Monday to Friday. Additionally, there is a performance bonus available. If you are a customer-oriented professional with a passion for providing outstanding customer support, and possess exceptional problem-solving and communication skills, we encourage you to apply for this position. Higher Secondary (12th pass) education is preferred. Please note that the work location is in person. For further inquiries or to speak with the employer, you can contact +91 8810287676.,