Posted:1 week ago|
Platform:
On-site
Full Time
Role Description This is a full-time, on-site role for a Customer Support Representative located in Gurugram. The Customer Support Representative will handle customer inquiries, resolve issues, and provide information about products and services. Daily tasks include responding to customer calls and emails, troubleshooting problems, documenting interactions, and delivering exceptional customer service. Qualifications Excellent interpersonal and communication skills Experience in customer service and support roles Problem-solving and troubleshooting abilities Ability to maintain accurate records and documentation Proficiency in using customer service software and tools Positive attitude and a customer-first mindset Ability to work well in a team and independently Bachelor's degree in a related field is a plus Show more Show less
EssCorp Technologies
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