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A Business Studio
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Customer Support Representative

Customer Support Representative

A Business Studio

0 years

0 Lacs

gurugram haryana india

Posted:2 weeks ago| Platform:

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Skills Required

support efficiency drive troubleshooting communication service resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

A Business Studio is a trusted partner for premium outsourcing solutions designed to empower businesses across various industries. With expertise in optimizing processes and enhancing operational efficiency, we enable organizations to drive growth and focus on achieving their core business goals. Our tailored approach ensures clients benefit from strategic outsourcing, allowing them to prioritize what truly matters.

Role Description

This is a full-time on-site role for a Customer Support Representative, located in Gurugram. The role involves assisting customers with inquiries, providing resolutions to their issues, and ensuring customer satisfaction. Key responsibilities include troubleshooting problems, maintaining open communication channels, and delivering high-quality service to address customer needs effectively.

Qualifications

Proficiency in Customer Support and Customer Service skills to provide assistance and maintain high service standards
Strong Customer Satisfaction focus, with the ability to build positive relationships and enhance customer experiences
Excellent Communication skills to interact effectively and empathetically with customers across various platforms
Competency in Troubleshooting to identify and resolve customer concerns efficiently
Ability to work collaboratively as part of a team and demonstrate problem-solving skills
12th pass, Bachelor’s degree or equivalent professional experience in a related field is preferred, Freshers are preferred
Experience in customer-facing roles or service-driven industries is an advantage

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A Business Studio

Business Consulting and Services

Greater Noida Uttar Pradesh

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Customer Support Representative