We are hiring Customer Support Executive, Fluent English for our fashion brand. Handle queries on Instagram, WhatsApp, Facebook, Email & Calls, assist with orders & delivery, and follow up on abandoned carts to close sales. Both domestic and international calls will be there.
Oversee daily office operations, maintenance, and supplies. Manage correspondence, calls, and emails professionally. Coordinate with vendors, service providers, and internal teams. Maintain records, documentation, and attendance. Support HR and accounts with coordination and paperwork. Handle scheduling, meetings, and travel arrangements.
Elders ko ghar ke kamo mai help karvaye, wash kiye hue kapde sukhaye, clenaing karvaye jese ki dusting vagera, Baby jab school se aajaye to uske sath khele or uska khayal rakhe.
2 time Chai banana, office mai dusting karna, chai ke bartan karna, uske alava koi department mai kam ho to help karvana
Subah 7.30 baje paldi se sir ki baby ko school rakhna hai, fir sir ke ghar aa ker sir madam ko le ker Office jo Naranpura mai hai vaha aana hai, fir school baby ko lene jana hai, dofer me baby ko classes rakhne lene jana hai, kuch or kaam jese ki koi meetings hai to vaha jana hai sir madam ko le ker, or sham ko sir madam ko ghar rakhne jana hai. Timing subha 7.30 se sham ke 8.30 pm ka rahega.
Job Title: Customer Service Representative (Fluency in English is Must) Location: Naranpura, Ahmedabad Department: Customer Support Employment Type: Full-Time About Vraj:bhoomi: At Vraj:bhoomi, we bring the beauty of hand-block printing to life, blending timeless traditions with modern design. Our textiles originate from a small desert town in Gujarat and are globally admired for their craftsmanship, ethical roots, and natural dye techniques. With “Contemporary Revival” at the heart of our collections, we ce lebrate sustainability, slow fashion, and the artisans who make it all possible. Role Overview: As a Customer Service Representative, you will be the voice of Vraj:bhoomi across multiple platforms. You will manage customer interactions, resolve issues related to retail and wholesale orders, and ensure smooth communication and documentation. Your work directly impacts customer satisfaction, retention, and the brand's reputation for exceptional service. Key Responsibilities: Client Communication & Support: Provide prompt support via: Instagram comments & DMs Facebook (via Meta Business Suite) WhatsApp chats BOB chats Emails and phone calls Handle inquiries about orders, sizing, product details, delivery status, etc. Follow up on abandoned carts through WhatsApp, calls, or emails. Order Management: ● Process exchanges, returns, refunds, and cancellations using the voucher book. ● Update Shopify and internal systems to reflect changes in customer orders. ● Manage wholesale orders and support invoices and follow-up communication. ● Coordinate with logistics partners and customers for smooth issue resolution. ● Communicate store credits and issue updates regarding cancellations or NDRs. Performance Reporting: ● Submit a Daily CSR Report with completed tasks and pending actions. Qualifications & Skills ● Freshers / 1–3 years of customer service experience (preferably in e-commerce or retail). ● Strong written and verbal communication skills (English and Hindi). ● Familiarity with Google Workspace (Sheets, Drive, Gmail). ● Knowledge of platforms like Shopify, Meta Business Suite, and WhatsApp Business. ● Strong organizational and multitasking abilities. ● Empathy, patience, and a solution-oriented mindset. What We Offer: ● Opportunity to work with a conscious fashion brand rooted in Indian heritage. ● Collaborative, artisan-first work culture. ● Skill development across customer support, operations, and digital tools.
Position: Packing Supervisor Location: (Add Location) Experience: 2–5 years (Garment/E-commerce preferred) Job Role: We are hiring a Packing Supervisor to manage daily packing operations, ensure product quality, and coordinate with the warehouse team. The role includes monitoring packing staff, checking fabric and product quality, maintaining packing accuracy, and ensuring timely dispatch. Key Responsibilities: Supervise packing team and daily workflow Ensure correct size, style, color, and quantity packing Conduct fabric/product quality checks Maintain packaging standards & accuracy Coordinate with warehouse for stock availability Support dispatch preparation and handover Achieve daily packing targets Requirements: 2–5 years’ packing/warehouse experience Garment industry experience preferred Strong attention to detail and team-handling skills
E-Commerce Intern Location: Ahmedabad Internship Duration: 3–6 months Stipend: Based on performance & interview evaluation Opportunity: Eligible for full-time/part-time role after internship __________________________________________________________________________________ About Us: At Vraj:bhoomi, we capture the true essence of hand-block printing while inducing a timeless touch to every collection that celebrates Prints & Colors. Originating from a desert town in Gujarat, our kind textiles have made their way to distant ends of the world, engendering appreciation for the immaculate craftsmanship embedded in Indian traditions. We make collections that align with our values and with an appreciation for their makers. ‘Contemporary Revival’ as a design expression is held close and lies at the spirit of every creation. Role Overview: The Shopify Operations Intern will support website management, product updates, store optimization, and performance reporting to ensure a seamless customer experience. Key Responsibilities: 1. Shopify Management & Operations Manage product listings (uploads, descriptions, pricing, inventory sync). Update collections, banners, homepage sections, and menus. Ensure accurate SKU mapping and inventory alignment with Unicommerce. 2. Design & Content Updates Coordinate with the design team for creatives and collection launches. Implement basic Shopify theme edits and layout changes. Ensure mobile-friendly UI and brand-consistent visuals. 3. App & Plugin Management Manage third-party app integrations and troubleshoot minor issues. 4. Performance & Conversion Optimization Monitor website performance, speed, and report bugs for quick resolution. 5. Analytics & Reporting Track key store metrics: sales, traffic, funnel drop-offs, AOV, conversions. Prepare weekly/monthly performance reports with actionable insights.