Posted:1 day ago|
Platform:
On-site
Full Time
Job Description: We are looking for Customer Support Executives to handle inbound calls and assist customers with their queries and concerns. This role does not involve sales targets but focuses on delivering excellent customer service. Key Responsibilities: Answer inbound calls and assist customers with inquiries Provide accurate information and resolve customer concerns efficiently Maintain a positive and professional attitude while handling calls Record and update customer interactions in the system Coordinate with internal teams to ensure timely resolution of issues Follow company guidelines to deliver high-quality customer support Requirements: Minimum Qualification: 12th Pass (PUC) or above Mandatory Languages: English or Hindi Preferred Languages: Kannada, Telugu, Tamil, Punjabi, Marathi, Bengali(Added Advantage) Freshers & experienced candidates can apply Good communication and problem-solving skills Basic computer knowledge for data entry and CRM usage Perks & Benefits: Performance-based bonus Provident Fund (PF) benefits Supportive and friendly work environment Career growth opportunities within the company
Kitez Enterprises
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