Customer Support

Job Description

Job Title: Customer Support Executive – Blended Process Location: Airoli, Chandivali & Malad Job Type: Full-Time Shift: Rotational Shifts (including night shifts, if applicable) Experience: 0–3 years Industry: BPO / ITES / Customer Service Job Summary: We are hiring a Customer Support Executive for our blended process team who will be responsible for providing both voice and non-voice support to the customers. Key Responsibilities: Handle inbound/outbound calls, emails, and live chats from customers. Address customer queries, complaints, or technical issues in a timely and efficient manner. Log customer interactions and updates accurately into the CRM system Requirements: Graduate in any discipline (Undergraduates with experience may also apply). 0–3 years of experience in customer service (BPO/KPO preferred). Excellent verbal and written communication skills in English Benefits: Competitive salary + incentives Health insurance and night shift allowance (if applicable) Paid training and career growth opportunities Transport facilities (if applicable for night shifts) Looking for an Immediate Joiner Contact US: 9326516524 Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person