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Customer Support

Customer Support

JobShop

0 - 3 years

2 - 5 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

Customer Service non voice process international bpo chat process customer care us process customer support logical approach international process voice process content review voice support customer queries email support semi voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities: You will be supporting customers in US region with regards to their Boradbank account. You will be answering concerns regarding Technical Queries. You will be handling inbound customer queries about the customers Mobile, Computer Laptop and all other Electronic Devices with their Broadband account. Shifts: Rotational Shifts/US Shift (Primarily Night Shifts). Working days: 5 days a week. (2 days rotational week off) Qualifications: 12th Passed and above (Fresher and Experience) Cab: Radius 15 Kms Age: 19 to 30 Yrs Work Location : MALAD (MUMBAI) Skills Required : Excellent written/verbal communication skills. Good logical reasoning & analytical skills Excellent customer service skills. Able to interact with customers via call and should be able to answer servicing questions. Good Personality and discipline.

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