Customer Support - International Voice Process - 4.5 LPA Plus Uncapped Incentives (Night Shift)

Job Description

Company: Edtech Corporate Location: New Delhi Job Type: Full-time, On-site CTC: 4.5 LPA Fixed plus Unlimited Incentives Night Shift: 9:30 PM - 6:30 AM About Us: We're a leading Edtech company delivering innovative solutions. We're looking for a talented Customer Support Representative to provide exceptional service to our international customers. Job Summary: Handle customer support tasks, provide technical support, and ensure customer satisfaction through excellent communication and problem-solving skills. Responsibilities: - Qualify leads through phone outbound calls - Probing to identify potential customers and decision-makers - Analyze lead data to determine interest, fit, and potential for conversion - Prioritize leads for the sales team - Handle day-to-day customer support tasks via international voice process - Ensure customer satisfaction through effective communication and problem-solving - Handle day-to-day customer support tasks via international voice process - Verifying your prospective leads’ data, provided by marketing department Requirements: - Bachelor's degree in a related field - Excellent communication, interpersonal, and analytical skills What We Offer: - Competitive salary and benefits package - Opportunity to work with a leading Edtech company - Collaborative and dynamic work environment - Professional growth and development opportunities Why Join Us? - Global Exposure: Work with international clients and gain valuable experience. - Career Growth: Opportunities for professional development and advancement. - Diverse Team: Collaborate with a talented and diverse team. - Dynamic Environment: Fast-paced and innovative work environment. - Competitive Benefits: Attractive compensation and benefits package. How to Apply: Submit your resume at hr.am@aimlay.com or Call 9899891683 Show more Show less