Posted:2 months ago|
Platform:
On-site
Full Time
Job Title: Customer Support Intern
Duration: 3 months
Shift Timing: 10am - 7pm
Location: Mumbai
Company Overview:
Choira MusicTech is a leading innovator in the music technology industry, dedicated to empowering musicians and creators worldwide. We're committed to excellence in both our products and customer experience, fostering a culture of growth and collaboration.
Position Overview:
We're seeking a proactive and driven Customer Support Intern to join our team. This role offers hands-on experience in a fast-paced environment, supporting our mission of providing top-notch service to our valued customers.
Responsibilities:
● Respond promptly to customer inquiries via email, phone, and chat.● Assist customers with product-related questions and issues.● Document customer interactions accurately in our CRM system.● Collaborate with teams to ensure timely issue resolution.● Contribute to knowledge base articles and FAQs.
Qualifications:
● Enrolled in or recent graduate of a relevant degree program.● Strong communication and problem-solving skills.● Ability to multitask and prioritize effectively.● Proficiency in Microsoft Office Suite.
Job Types: Full-time, Fresher, Internship
Pay: ₹5,000.00 - ₹8,000.00 per month
Education:
Language:
Location:
Shift availability:
Work Location: In person
Choira Musictech
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