*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
We’re Hiring: Music Therapist / Trainer: Indian Counselling Services (ICS) is looking for an experienced Music Therapist to join our team and conduct training sessions for our Music Therapy Course. Who We’re Looking For: Certified Music Therapist with hands-on experience. Passionate about teaching and mentoring students in therapy techniques. Ability to design and deliver practical, engaging, and interactive sessions. Strong communication skills and a commitment to mental health education. What You’ll Do: Conduct live and online training sessions for aspiring music therapists. Guide students on practical applications of music therapy for mental health. Collaborate with ICS team to enhance course content and learning experience. Why Join ICS: Be part of a reputed mental health education institute. Opportunity to train the next generation of mental health professionals. Job Types: Part-time, Freelance Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
Roles & Responsibilities: * Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp. * Provide accurate information to students and parents regarding counselling services, courses, and admission processes. * Maintain and update student data and enquiry logs in the system. * Support the senior team during counselling sessions and webinars. * Follow up with leads and ensure timely communication. * Learn and adhere to company policies, processes, and customer service standards. * Participate in training sessions to enhance communication and counselling skills. Educational Background: * Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management). * Candidates from BBA, BA, B.Com, or similar backgrounds are preferred. * Must have basic computer knowledge (MS Office, Google Sheets, Email handling). Experience Details: * Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain. * Strong communication skills in English and Hindi are mandatory. * Should be confident, polite, and professional while interacting with clients. Job Types: Full-time, Fresher, Internship Work Location: In person
Job Summary We are looking for a dedicated and detail-oriented Quality Analyst (QA) to monitor, evaluate, and improve the quality of counselling and client interactions within the organization. The ideal candidate will have prior experience in quality assessment, counselling audits, or customer support evaluation, and a passion for maintaining high service standards that enhance client satisfaction and retention. Roles and Responsibilities Quality Monitoring & Evaluation: * Audit counsellor calls, chat interactions, and emails to ensure compliance with company standards and counselling ethics. * Evaluate communication skills, accuracy, empathy, and process adherence. * Identify service gaps and areas for improvement. Performance Feedback & Coaching: * Provide constructive feedback and coaching to counsellors based on evaluation results. * Work closely with Team Leaders to drive continuous performance improvement. * Conduct regular calibration sessions to align quality benchmarks. Reporting & Documentation: * Prepare daily, weekly, and monthly quality reports and performance dashboards. * Maintain audit logs, evaluation sheets, and issue trackers. * Share insights on quality trends and training requirements with management. Process Improvement & Compliance: * Identify recurring issues and suggest corrective measures or training interventions. * Ensure adherence to company policies, client confidentiality, and service protocols. * Support the development of new quality frameworks or SOP updates. Customer Experience Enhancement: * Monitor and analyze feedback from clients to identify improvement opportunities. * Recommend strategies to improve the overall counselling experience and service quality. Educational Qualification: Required: Bachelor’s Degree in any stream (preferably in Psychology, Education, or Business Administration). Experience Required: Minimum 6 months to 2 years of experience in Quality Analysis, Counselling Audit, or Customer Support Quality in an education or counselling-based organization. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
*Roles and Responsibilities:* *Academic Guidance*: Provide expert advice and personalized support to clients and students in selecting psychology courses that align with their academic goals and interests. *Course Registration Support*: Assist students throughout the course registration process, ensuring a smooth and efficient enrollment experience. *Enrollment Management*: Actively promote course offerings and implement strategies to maximize student participation and meet enrollment targets. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
Roles & Responsibilities: * Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp. * Provide accurate information to students and parents regarding counselling services, courses, and admission processes. * Maintain and update student data and enquiry logs in the system. * Support the senior team during counselling sessions and webinars. * Follow up with leads and ensure timely communication. * Learn and adhere to company policies, processes, and customer service standards. * Participate in training sessions to enhance communication and counselling skills. Educational Background: * Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management). * Candidates from BBA, BA, B.Com, or similar backgrounds are preferred. * Must have basic computer knowledge (MS Office, Google Sheets, Email handling). Experience Details: * Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain. * Strong communication skills in English and Hindi are mandatory. * Should be confident, polite, and professional while interacting with clients. Job Types: Full-time, Fresher, Internship Work Location: In person
Roles & Responsibilities: * Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp. * Provide accurate information to students and parents regarding counselling services, courses, and admission processes. * Maintain and update student data and enquiry logs in the system. * Support the senior team during counselling sessions and webinars. * Follow up with leads and ensure timely communication. * Learn and adhere to company policies, processes, and customer service standards. * Participate in training sessions to enhance communication and counselling skills. Educational Background: * Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management). * Candidates from BBA, BA, B.Com, or similar backgrounds are preferred. * Must have basic computer knowledge (MS Office, Google Sheets, Email handling). Experience Details: * Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain. * Strong communication skills in English and Hindi are mandatory. * Should be confident, polite, and professional while interacting with clients. Job Types: Full-time, Fresher, Internship Work Location: In person
Job Summary We are looking for a dedicated and detail-oriented Quality Analyst (QA) to monitor, evaluate, and improve the quality of counselling and client interactions within the organization. The ideal candidate will have prior experience in quality assessment, counselling audits, or customer support evaluation, and a passion for maintaining high service standards that enhance client satisfaction and retention. Roles and Responsibilities Quality Monitoring & Evaluation: * Audit counsellor calls, chat interactions, and emails to ensure compliance with company standards and counselling ethics. * Evaluate communication skills, accuracy, empathy, and process adherence. * Identify service gaps and areas for improvement. Performance Feedback & Coaching: * Provide constructive feedback and coaching to counsellors based on evaluation results. * Work closely with Team Leaders to drive continuous performance improvement. * Conduct regular calibration sessions to align quality benchmarks. Reporting & Documentation: * Prepare daily, weekly, and monthly quality reports and performance dashboards. * Maintain audit logs, evaluation sheets, and issue trackers. * Share insights on quality trends and training requirements with management. Process Improvement & Compliance: * Identify recurring issues and suggest corrective measures or training interventions. * Ensure adherence to company policies, client confidentiality, and service protocols. * Support the development of new quality frameworks or SOP updates. Customer Experience Enhancement: * Monitor and analyze feedback from clients to identify improvement opportunities. * Recommend strategies to improve the overall counselling experience and service quality. Educational Qualification: Required: Bachelor’s Degree in any stream (preferably in Psychology, Education, or Business Administration). Experience Required: Minimum 6 months to 2 years of experience in Quality Analysis, Counselling Audit, or Customer Support Quality in an education or counselling-based organization. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Roles & Responsibilities: * Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp. * Provide accurate information to students and parents regarding counselling services, courses, and admission processes. * Maintain and update student data and enquiry logs in the system. * Support the senior team during counselling sessions and webinars. * Follow up with leads and ensure timely communication. * Learn and adhere to company policies, processes, and customer service standards. * Participate in training sessions to enhance communication and counselling skills. Educational Background: * Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management). * Candidates from BBA, BA, B.Com, or similar backgrounds are preferred. * Must have basic computer knowledge (MS Office, Google Sheets, Email handling). Experience Details: * Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain. * Strong communication skills in English and Hindi are mandatory. * Should be confident, polite, and professional while interacting with clients. Job Types: Full-time, Fresher, Internship Work Location: In person
Roles & Responsibilities: * Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp. * Provide accurate information to students and parents regarding counselling services, courses, and admission processes. * Maintain and update student data and enquiry logs in the system. * Support the senior team during counselling sessions and webinars. * Follow up with leads and ensure timely communication. * Learn and adhere to company policies, processes, and customer service standards. * Participate in training sessions to enhance communication and counselling skills. Educational Background: * Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management). * Candidates from BBA, BA, B.Com, or similar backgrounds are preferred. * Must have basic computer knowledge (MS Office, Google Sheets, Email handling). Experience Details: * Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain. * Strong communication skills in English and Hindi are mandatory. * Should be confident, polite, and professional while interacting with clients. Job Types: Full-time, Fresher, Internship Work Location: In person
Job Summary We are looking for a dedicated and detail-oriented Quality Analyst (QA) to monitor, evaluate, and improve the quality of counselling and client interactions within the organization. The ideal candidate will have prior experience in quality assessment, counselling audits, or customer support evaluation, and a passion for maintaining high service standards that enhance client satisfaction and retention. Roles and Responsibilities Quality Monitoring & Evaluation: * Audit counsellor calls, chat interactions, and emails to ensure compliance with company standards and counselling ethics. * Evaluate communication skills, accuracy, empathy, and process adherence. * Identify service gaps and areas for improvement. Performance Feedback & Coaching: * Provide constructive feedback and coaching to counsellors based on evaluation results. * Work closely with Team Leaders to drive continuous performance improvement. * Conduct regular calibration sessions to align quality benchmarks. Reporting & Documentation: * Prepare daily, weekly, and monthly quality reports and performance dashboards. * Maintain audit logs, evaluation sheets, and issue trackers. * Share insights on quality trends and training requirements with management. Process Improvement & Compliance: * Identify recurring issues and suggest corrective measures or training interventions. * Ensure adherence to company policies, client confidentiality, and service protocols. * Support the development of new quality frameworks or SOP updates. Customer Experience Enhancement: * Monitor and analyze feedback from clients to identify improvement opportunities. * Recommend strategies to improve the overall counselling experience and service quality. Educational Qualification: Required: Bachelor’s Degree in any stream (preferably in Psychology, Education, or Business Administration). Experience Required: Minimum 6 months to 2 years of experience in Quality Analysis, Counselling Audit, or Customer Support Quality in an education or counselling-based organization. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Location: Tilak Nagar, Delhi (On-site) Company: Indian Counselling Services Pvt. Ltd. Duration: 3 Months Internship Working Days: Monday to Friday (5 Days a Week) Timings: 10:00 AM – 6:00 PM Stipend: ₹6,000 per month Opportunity: Full-time placement offer based on performance after internship Key Responsibilities: Write engaging and original content from scratch for blogs, websites, and social media platforms. Conduct keyword research and implement effective SEO and AEO (Answer Engine Optimization) strategies. Develop creative content ideas aligned with organizational goals. Edit and proofread all written materials to maintain high-quality standards. Collaborate with the marketing team for content planning and strategy. Stay updated with the latest trends in SEO, AEO, and digital content marketing. Required Skills & Qualifications: Bachelor’s degree (Graduates in Psychology , English, Marketing, or related fields preferred). Strong command of English language and grammar. Basic understanding of SEO , AEO , and keyword research tools (e.g., Google Keyword Planner, SEMrush). Creative mindset and attention to detail. Ability to meet deadlines and work independently or as part of a team. Benefits: Practical exposure to SEO, AEO, and content strategy . Certificate of Internship upon successful completion. Performance-based full-time opportunity after 3 months. Opportunity to work on live projects under professional mentorship. Job Types: Full-time, Internship Contract length: 3 months Pay: Up to ₹6,000.00 per month Work Location: In person