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For Employers

Customer Support

FutureHeights Training and Consultant Pvt. Ltd.

0 - 3 years

0 Lacs

mumbai city

Posted:3 months ago| Platform: Shine logo

Apply

Skills Required

voice process bpo voice customer support graduate customer service international bpo us process healthcare bpo

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for US Voice Process Associate Role (Mumbai Airoli)

Process- Customer Service

Salary & Benefits

Fixed Salary: 20,000 per month
Travel Allowance
Performance Incentives
Additional Perks & Benefits

Eligibility Criteria

Education:

Minimum 12th Pass
Graduation Dropouts
Eligible Degrees: BBA, BA, BAF, BMS, B.Com, B.Ed, B.Sc (Biology & Chemistry)
Note: Candidates with BCA, Engineering, B.Tech, B.Sc (Mathematics & Economics) are not eligible

Designation:

Associate US Voice Process

Roles & Responsibilities

Handle inbound calls from North American clients
Assist and resolve queries related to healthcare and insurance
Ensure high-quality customer service and maintain call standards
Adhere to compliance and process guidelines

Key Skills Required

Excellent verbal communication in English
Willingness to work in night shifts
Customer-centric approach
Basic computer knowledge

Why Join Us

Opportunity to work with a global client base
Performance-driven incentives
Supportive work culture
Career growth in international BPO

Apply Now

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