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Jobs in sahibzada ajit singh nagar
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Zouma Consulting Services - APAC
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Customer Support Executive (Voice)

Customer Support Executive (Voice)

Zouma Consulting Services - APAC

0 years

|

0 Lacs

sahibzada ajit singh nagar punjab india

Posted:1 week ago| Platform:

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Skills Required

support timing logistics communication resolve

Work Mode

On-site

Job Type

Full Time

Job Description

UK BPO Caller

Location: Mohali.Shift Timing: UK Shift (Monday–Friday)Working Days: 5 Days a Week + 2 Alternate Saturdays

About the Role:

We are looking for energetic and confident professionals to join our UK Logistics calling team. The ideal candidate should possess excellent communication skills, a clear and confident voice, and the ability to handle client interactions efficiently in a fast-paced environment.

Key Responsibilities:

Handle inbound and outbound calls related to
UK logistics and operations
.
Communicate effectively with UK clients and partners to ensure smooth coordination.
Maintain accurate call logs and update shipment details in the system.
Build and maintain professional relationships with customers through courteous and efficient communication.
Work collaboratively with internal teams to resolve queries and ensure timely updates.

Requirements

Excellent
verbal communication skills
and confident voice clarity.
Prior
experience in voice process
or logistics calling will be an added advantage.
Comfortable working in
UK shift timings
.
Strong interpersonal skills and customer-handling ability.
Immediate joiners preferred.

Benefits

Dynamic and supportive work culture.
Opportunity to work in a
global logistics domain
.
Attractive salary package with performance incentives.

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Zouma Consulting Services - APAC

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