Front Desk Executive (Receptionist)

About Zouma:

Zouma is a dynamic and fast-growing company committed to excellence in customer service and innovation. As the first point of contact for clients, visitors, and employees, our front desk team plays a critical role in setting the tone for the entire company experience.

Key Responsibilities:

• Greet and welcome guests and clients with a warm and professional demeanor
  

• Manage incoming calls, route them to the appropriate departments, and take messages when necessary
  

• Maintain a clean and organized front desk and reception area
  

• Handle visitor registrations, issue badges, and ensure proper check-in/check-out procedures
  

• Schedule appointments and manage meeting room bookings
  

• Receive, sort, and distribute daily mail and deliveries
  

• Assist with administrative tasks such as data entry, filing, and managing office supplies
  

• Coordinate with internal departments for day-to-day office operations
  

• Maintain confidentiality and professionalism at all times
  

Key Requirements:

• Female candidate preferred

• Excellent verbal and written communication skills in English (knowledge of regional languages is a plus)
  

• Pleasant personality with a customer-friendly attitude
  

• Strong interpersonal skills and the ability to multitask
  

• Proficiency in MS Office (Word, Excel, Outlook)
  

• High level of professionalism and grooming
  

• Ability to handle pressure and manage time effectively
  

• Prior experience in a similar role is preferred
  

Educational Qualification:

• Minimum Graduate in any discipline
  

• Hospitality, Administration, or Communication background is a plus
  

What We Offer:

• Competitive salary
  

• Friendly and collaborative work environment
  

• Opportunities for learning and professional development
  

• A chance to be the face of a growing and vibrant company