Front Desk Executive (Receptionist)

Job Description

FRONT OFFICE EXECUTIVE (RECEPTIONIST) Position Overview: The Front Office Executive at Hotel Chenthur Park is the face of the hotel and plays a crucial role in ensuring a seamless guest experience. This role involves greeting guests, managing reservations, and handling guest inquiries efficiently. The ideal candidate should possess excellent communication skills and a welcoming personality. Key Responsibilities: Greet and welcome guests promptly with a friendly and professional demeanor. Manage check-in and check-out procedures smoothly, ensuring accuracy and efficiency. Handle reservations, both over the phone and online, while maintaining the hotel’s booking system. Address guest inquiries and provide information about hotel services, amenities, and local attractions. Manage guest complaints or issues and resolve them promptly to maintain guest satisfaction. Coordinate with other departments to ensure guest requests are met and special arrangements are prepared. Maintain accurate records and ensure the front desk area is tidy and organized. Assist with billing and handle payment transactions securely. Qualifications: Freshers or experienced as a Front Office Executive or in a similar role in the hospitality industry. Excellent verbal and written communication skills. Proficiency in using hotel management software and MS Office Suite. Strong organizational and multitasking abilities. Ability to work flexible hours, including weekends and holidays. A customer-focused attitude and a professional appearance. Problem-solving skills and the ability to remain calm under pressure. Why Join Us? Join Our Team at Hotel Chenthur Park! Hotel Chenthur Park in Coimbatore is seeking dedicated and skilled professionals to join our team. If you are passionate about hospitality and providing excellent service, we would love to hear from you. We are hiring for the above position. At Hotel Chenthur Park, we value dedication, teamwork, and a commitment to excellence. Join a team that takes pride in delivering exceptional service and creating unforgettable guest experiences. Salary will be provided according to the market standards and previous drawn salary. How to Apply: Interested candidates can submit their resumes to [ hrchenthurpark@gmail.com ]. We look forward to welcoming you to our team! Address: Avinashi road, Near airport SITRA, Behind SBS lodge, TNHB colony, Madhusudhan layout, Civil aerodrome post, Nehru nagar west, Coimbatore, Tamil Nadu-641014. Website: https://www.hotelchenthurpark.com/ Mob: 9842811176 Job Types: Full-time, Permanent Benefits: Food provided Work Location: In person