Customer Support Executive (Voice)

Connect Business Solutions

0 - 1 years

1 Lacs

Begumpet Hyderabad

Posted:5 months ago| Platform: Apna logo

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Skills Required

support connect service communication empathy training

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Connect Business Solution is hiring Customer Support Executives to join our growing team at our Pocharam/Begampet office. If you have experience or you are a fresher in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Freshers are welcome ( Any degree or 12th pass ) Graduate in any discipline. Excellent communication skills in hindi, and Basic english Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits:₹17000 ctc monthly salary Fixed 6 working days 1 rotational weekly offs Shift Allowance

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Customer Support Executive (Voice)