Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Bengaluru
>
Transcom
>
Customer Support Executive

Customer Support Executive

0 - 4 years

|

2 - 3 Lacs

Posted:3 weeks ago| Platform:

Apply

Skills Required

Customer Support Complaint Handling Customer Queries Query Resolution Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide accurate information on products/services to customers through effective communication.
Address customer complaints by listening actively, empathizing with their concerns, and offering suitable solutions.
Escalate complex issues to senior team members or supervisors when necessary.
Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

0-4 years of experience in BPO/Call Centre environment handling domestic processes (preferably).
Excellent communication skills for effective query resolution over phone calls, emails, and chats.

Location - Bangalore

More Jobs at Transcom

Desktop Support Engineer

Gurugram

INR 2 - 3 Lacs

GDS Specialist

Jaipur, Rajasthan, India

Experience: Not specified

Salary: Not disclosed

GDS specialist

Jaipur, Rajasthan, India

Experience: Not specified

Salary: Not disclosed

GDS Specialist - Pilot Process || Transcom Jaipur

Jaipur

INR 4 - 6 Lacs

GDS specialist

Jaipur, Rajasthan, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Customer Experience Management

Stockholm

RecommendedJobs for You

Customer Support Executive

India

Customer Support Executive

Gurugram, Haryana, India

Customer Support Executive

Gurugram, Haryana, India

Customer Support Executive

Gurgaon, Haryana, India

Customer Support Executive

Salt Lake, Kolkata, West Bengal

Customer Support Executive

ambala, haryana

Customer Support Executive

Human Potential Consultant

Koramangala, Bengaluru/Bangalore

Customer Support Executive

Teleperformance

Munekollal, Bengaluru/Bangalore

Customer Support Executive

Teleperformance

Korattur, Chennai

Customer Support Executive

Teleperformance

Chennai