Posted:4 hours ago|
Platform:
On-site
Full Time
Job Type: Full-time | Work From Office
Eligibility Criteria
Qualification: Undergraduate / Graduate
Both Hindi and English communication required
Versant level 4 required
Experience:
6 months of experience required
Salary Details
Undergrad - 15k
Graduate - 16k
Shift timing - Rotational shift (6am-12am)
Roles & Responsibilities
Manage customer inquiries and issues through voice process.
Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.
Maintain a professional and courteous communication style in both English and Hindi.
Accurately record customer interactions and escalate complex issues when necessary.
Adapt to various customer interactions and handle them efficiently in a fast-paced environment.
Excellent communication skills (verbal & written).
Good customer handling and problem-solving skills.
Ability to work in rotational shifts.
Basic computer knowledge and typing skills.
Job Type: Full-time
Work Location: In person
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