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Customer Support Executive

Customer Support Executive

Tata Aia Life

0 - 31 years

0 Lacs

Ameerpet, Hyderabad

Posted:1 week ago| Platform: Apna logo

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Skills Required

support service resolve communication finance networking risk

Work Mode

Remote

Job Type

Full Time

Job Description

Customer Service Representative - Handle inbound/outbound customer calls/emails/chats - Resolve customer queries, complaints, and issues - Provide product/service information and support - Meet sales targets, if applicable - Strong communication, problem-solving, and interpersonal skills required Key Responsibilities: - Respond to customer inquiries and concerns - Offer solutions and alternatives - Document customer interactions - Collaborate with internal teams to resolve issues Requirements: - Good communication skills - Basic computer knowledge - Ability to work in a team environment - Flexible to work shifts This role involves interacting with customers, resolving their issues, and providing excellent customer service. We Are Seeking Motivated Individuals, Including Housewives And Retirees, To Join Us As Finance Advisors In The Insurance Sector. As A Finance Advisor, Your Primary Responsibilities Will Include: Client Consultation: Provide Financial Advice To Clients, Understanding Their Needs And Recommending Suitable Insurance Solutions. Product Knowledge: Stay Updated On Various Insurance Products And Industry Trends To Effectively Guide Clients In Making Informed Decisions. Sales And Networking: Actively Promote Insurance Products, Build A Client Base, And Engage In Networking Activities To Expand Your Reach. Customized Solutions: Tailor Financial Plans To Meet The Unique Requirements Of Clients, Considering Their Financial Goals And Risk Tolerance.

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