Posted:6 days ago|
Platform:
Work from Office
Full Time
Urgent Hiring Customer Service (Voice) |
Role: Customer Service( technical semi Voice support)
Location: noida
Qualification: Graduates (Experience Only)
Salary:
Shifts: Graveyard shifts
Working Days: 5 Days a Week (2 rotational week off)
Interview Mode: Face-to-Face
Roles and responsibilities:
Resolve international customer queries over chat.
Minimum 12months of international dual chat exp.
Identify and assess customer needs to achieve satisfaction.
Build sustainable relationships and trust with customer account through open and interactive communication.
Prove customer support experience or experience as a clinet service representative.
35+WPM Typing speed with 90+accuracy.
Familiarity with CRM system and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritiz and manage time effectively.
Duale chat conturency.
For voice we need :
1yr exp
Handling Internet
Telecom
Basic troubleshooting concerns
Networking Concept
LAN
WAN
Immediate Joiners Only!
interested candidates can connect with us on given number -(chat /voice)
HR Divya Thakur - 8657002773
HR Mahek Patel- 8657002736
HR Tanaya amate -8657002779
Shining Stars Institution & travels
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