Customer Support Executive

scymes services pvt limited

2 years

1 - 4 Lacs

Airoli, Navi Mumbai, Maharashtra

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English Microsoft Office Bachelor's degree Computer skills In-person Communication skills Banking

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
Handle inbound/outbound calls, emails, and chats regarding banking services and products.
Resolve customer queries and complaints efficiently and professionally.
Assist customers with internet banking, mobile banking, account services, and transactions.
Maintain detailed records of customer interactions in CRM systems.
Escalate unresolved issues to relevant departments promptly.
Ensure strict compliance with internal policies and regulatory guidelines.

Qualifications & Skills:

Graduate in any stream.
0–2 years of experience in customer service or BPO/call center (banking preferred).
Excellent communication skills in English and regional languages.
Strong problem-solving and interpersonal skills.
Basic computer proficiency (MS Office, CRM tools, etc.).

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

More Jobs at scymes services pvt limited

Email Chat Support

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

CA- Intermediate

Bengaluru, Karnataka

Experience: Not specified

INR 0 - 0 Lacs

IT Implementation Support

Kolkata, West Bengal

Experience: Not specified

INR 0 - 0 Lacs

Loans Operations

Andheri, Mumbai, Maharashtra

Experience: Not specified

INR 0 - 0 Lacs

Retail banking

Thane, Maharashtra

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.