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Schiller Healthcare India
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Customer Support Executive

Customer Support Executive

Schiller Healthcare India

2 - 7 years

3 - 6 Lacs

Mumbai

Posted:2 hours ago| Platform:

Apply

Skills Required

Outbound PDF Customer Support Executive Customer support Management MS Office CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience:

1-2 YEARS ( Only Females Candidates)

Qualification:

Graduation

:

We are seeking a proactive Customer Support Executive to handle customer communication across multiple channels, including incoming calls, WhatsApp, and support emails. The role involves coordinating with internal teams via CRM for service and warranty support, making outbound customer calls. Strong communication skills, attention to detail, and a customer-first mindset are essential.

Key Responsibilities:

Managing inbound customer queries via calls, WhatsApp, and emails

Handling service requests and warranty card updates using CRM

Making follow-up and feedback calls to customers

Qualifications:

Minimum Education: Graduate in any discipline

Experience: At least 1 year of experience in customer support or a similar role

Good verbal and written communication skills

Proficiency in using CRM software and MS Office tool

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Schiller Healthcare India

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Customer Support Executive