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Customer Support Executive (Sales)

1 - 2 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Join Our Team!

Begin and grow your career with the best opportunity any a beginner and experienced can dream to find!

Synchron Global is looking for a Customer support executive for Ahmedabad !

Job Title

  • Coordinate with customer for RFQ, orders, payments and shipments
  • Coordinate with logistics and share shipment tracking with customers
  • Report preparation and analysis
  • Enter RFQs and orders in ERP, verify details and coordinate with Sourcing & PM teams
  • Prepare quotations and resolve discrepancies between orders and quotes
  • Track order status, delivery dates (EDA), and follow up on delays
  • Maintain order logs, inventory status, and update MIS reports
  • Assist in handling customer complaints or rejections by coordinating with relevant departments.

Skills Required:

  • Strong communication skills
  • Proficient in MS Excel (VLOOKUP, Pivot Tables)
  • Familiarity with ERP/CRM systems
  • Good at coordination and follow-ups
  • Marathi language proficiency is mandatory

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